“"Service was very bad"”

The hotel overall was nice but the service was the worst I've had in a long time. We attempted to eat dinner there 2 nights and both nights either one of our party didn't get their food or the food came out extremely cold. The service is the major issue with this resort. The room provided was placed in the far back also even though we purchased an upgraded room. The resort itself was nice and had nice features, rooms, and it was clean. If you were a family I'd be careful not to go during or around the full moon party due to the type of attendees there.