Ratings based on 21 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Posted Jan 24, 2014 on Hotels.com
by A verified traveler
Terrible ManagementPosted Jan 6, 2014
for Familiesby Cindy Knight from London
Family holidayPosted Jan 5, 2014 on Hotels.com
The hotel was situated in a lovely bay and had a few other restaurants close by as well as a few shops. We stayed in one of the superior rooms with a sea view and balcony. We did have to be asked to move rooms as this was not what we were allocated on arrival. Breakfast was included which was ok and well supplied. The rooms are nice and clean but the hotel is situated on a hill which means there are a number of steep hills and steps to negotiate - not easy with a baby buggy but still manageable. The only negative aspect was very bad staff. They gave you the impression you were bothering them when asking for simple services such as changing the bedding after baby got sick (which only happened 4 hours later!) or when asking for beach towels. There was only 1 cot for the whole hotel so one of the babies in the group did not have a safe place to sleep. Again, the staff came across as annoyed by being asked to make a plan for where the baby could sleep which ended up being on a thin mattress on the floor even though the booking was made many months before this, giving the hotel ample time to source another cot. The only positive comment I can make on any of the staff was that the restaurant staff were very friendly and attentative.
for Familiesby A verified traveler
Posted Jan 1, 2014 on Hotels.com
for Familiesby George from London
Lovely Hotel and LocationPosted Oct 6, 2013 on Hotels.com
Great location on the beach at the top of haad yao. Perfect for strolling along to the various bars. Quiet time of year which was perfect for us, imagine it gets a lot busier in the high season though. Staff were friendly and the standard of the room in terms of cleanliness was first rate. 7th hotel i've stayed at in Thailand and by far the best on that front. Would stay again
by Joy from Malaysia
PoolPosted Oct 5, 2013
Pros: The staff at the front desk was helpfull and friendly
Cons: Pool cleanliness, variety of food, aminities, room cleanliness, wifi in room
Location: Nothing unless u have yr own transport
WIFI not provided in room, but being paid for. Pool not clean. Food repetitive.
by Carolien from Malaysia
WIFIPosted Oct 5, 2013
Pros: The staff at the counter was helpfull and nice
Cons: Food, cleanliness, minities, cleanliness of pool
Location: Nothing unless u have your own transportation
We paid for WIFI but did not get it. Food was repetitive. Swimmingpool not clean. Overall too much money for too little.
for Getaway With Friendsby A verified traveler
Posted Sep 24, 2013 on Hotels.com
for Getaway With Friendsby Chin from Malaysia
Nice ResortPosted Jul 2, 2013 on Hotels.com
Friendly staffs and services
for Everyoneby Tyson from Alberta, Canada
I'm going back!!Posted May 6, 2013
Great overall experience, somewhat secluded area where hotel is, I stayed for a week, I'll be staying there again next year for sure. It's nice how it's kinda in the area on the Island where it's off on it's own, away from crowds and such.