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Reviews of Koh Tao Regal Resort

3 out of 5
Koh Tao Regal Resort
7/1 Moo 2, Mae Haad Beach, Koh Tao, surat thani

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 137 reviews" "
Rating 8 - Good. 57 out of 137 reviews" "
Rating 6 - Okay. 33 out of 137 reviews" "
Rating 4 - Poor. 20 out of 137 reviews" "
Rating 2 - Terrible. 5 out of 137 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

mica, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Great place, right on the beach. Staff was very nice.
Stayed 2 nights in Jan 2024

8/10 Good

Vanessa

Liked: Cleanliness
Resort is a bit out ofnthe way and the bar closes randomly throughout the day so its hard to get a drink or even any ice during the day and with it being a bit of a massion to get into the main part of town you find yourself hanging out away from the property more than not. Pool is absolutely beautiful and large though and walking distance from the ferry.

4/10 Poor

casey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Katia

Stayed 2 nights in Jul 2022

10/10 Excellent

Jevons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff to let us check in earlier due to early ferry arrival. We stayed a few more hours for free. Wonderful beachfront location but a little confused by google Maps which led us to a steep/narrow jungle-type driveway. Please don't use it. Actually, you can walk about 200 meters to the hotel on the beach from the arrival pier, if you have only a backpack. The hotel room is not updated but I would still recommend this hotel due to its beachfront location. Beach Club hotel uses the same entry driveway.
Stayed 1 night in Nov 2021

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% will return
Lovely hotel, very friendly and helpful staff. Great pools, 2 steps away from the beach. Yummy food every day!
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well kept (though a little on the older side) and everything worked as expected. It is run by a very pleasant family and it felt like being a little part of the family staying there for several days. Everyone was super friendly and accommodating. I would very quickly stay there again.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es espectacular. Las tres piscinas y la playa privada hacen que uno no quiera irse nunca de la isla. Además, esta a 5 min del centro y del puerto, cosa que hace que lo puedas hacer todo a pie. Nosotros alquilamos un día una moto para recorrer las otras playas y los demás días nos quedamos en nuestra playa. En esta playa se ve una gran puesta de sol. Sin duda, si vuelvo a Koh Tao, volveré a escoger el hotel.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 4 nights in Mar 2019

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
War zone
The hotel did not look as it does in the pictures. The rooms are old, dirty, unfinished, and there was mold on the lower part of the walls. Beds were hard, pillows flat, and the bathrooms filthy. The outside of the hotel had rubbish and building materials everywhere. A lot of unfinished projects everywhere. The hotel looks like it had been in a war zone but half re built. Not worth the money at all.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location, friendly and helpful staff. Coffee, tea and drinking water supplied everyday.
Stayed 5 nights in Jan 2019
Response from Boom on Jan 30, 2019
Thank you very much.

8/10 Good

Warwick

Liked: Cleanliness, staff & service, room comfort
Superb
Wonderful stay
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Fair enough
Enjoyed the hotel but it wasn't anything amazing. The Wi-Fi was poor at times and the pool was used by scubadivers therefore you couldn't use the pools. The resort next door opened their pool to the regal visitors when the pool was out of bounds however this pool isn't as nice as the one in the regal. Just annoying seeing as you've paid for it. However hotel is a 5 minute walk to the pier and very close to restaurants and night life
Stayed 4 nights in Jun 2017

2/10 Terrible

Mary, Stockholm

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating
The whole hotel needs updating. It fits in between two markets (backpackers and holiday makers). The facilities are backpacking but the price is holiday high. The pool was empty and we did not fancy a dip. They need to drop the price or update the hotel. We had to move a few meters up the road to a better hotel which funny enough is also expanding and had the builders in. But they did not even disturb. The pictures in the Regal look better than the actual hotel. The staff, though are naturally nice. It's a pity as the hotel could be so much better.

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Sisi, TH

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Goog location
No food to room service, have to bring yourself with packing.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
stayed in wrose
Property could really use aome upkeep. The pool is absuloty horifying. The pool bar is disgusting and crawling with ants. The only good thing bout this hotel is the beedrooms

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Affordable yet convenient
The location is great if you want to avoid the busy Sairee beach yet not be too far away from experiencing the chilled Koh Tao life.

6/10 Okay

Matt, German

Disliked: Staff & service, room comfort
The best is the free pick-up and the pools
The hotel is not far from the harbour but the rooms look really old and a many is broken and loveless... Us room was whitout good views only the backround... The pools are big but to less sunbeds and they are aso dirrty We pay 7200bath for 4 days .... The beach is good we have no breakfast but its obly 3 min walk on the beach to the mainvillage

4/10 Poor

Marko, Ljubljana

Disliked: Staff & service, property conditions & facilities
Extremely overpriced, the only thing you are payin
The ONLY thing going for this hotel, if you are staying in an ocean view room are the amazing view and a very spacious room. And that is about it, the hotel is very old and falling apart, especially the bathroom is a disaster. The hotel needs a major overhaul, the staff is very inpolite and you are considered more of a nuisance than a paying customer. Extremely overpriced, the only thing you are paying for is the view. The first 2 nights they put us in the nearby hotel Beach Club (same owner), because something was wrong with our room (they didn't explain what) and we would prefer to remain there-it as it was a much more enjoyable stay.

8/10 Good

Pauline, Bangor, NI

Liked: Cleanliness, staff & service, room comfort
Great location
Hotel in a fabulous location with great views of pool/beach - as long as you pay for the pool/beach view. The hotel is a little tired looking and is in need of a facelift but the location makes up for the cosmetic shortcomings.

8/10 Good

lenny, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Not far from the boat pier (5 minute walk along the beach), but don't let that put you off, you wouldn't know about it the ferries come from the other direction. Lovely beach, and pool. Staff are very friendly and food was lovely (western and eastern). A couple of things probably need looking at like repairing the odd sunbed etc but overall very good 4/5

6/10 Okay

Ramon

Disliked: Cleanliness, staff & service, property conditions & facilities
okay but run-down and overpriced
room was okay, but overall overpriced for what you get. bathroom was not clean and a constant stream of water was leaking from the toilet base into the shower. the 'patios' for rooms on ground level (backside, not poolside) are very smelly and feel like a prisoner's garden b/c of the high walls surrounding it. staff is okay, but nothing special. you can find better places for this money.

6/10 Okay

Verified traveler

Ko Tao Regal Resort
hotel in in a good location on a nice beach. hotel is a little run down and could do with some money spent on it toilet was leaking on our arrival so we had to transfer to another room

6/10 Okay

Helen, Doncaster

Okay
The hotel was a little dated and the sheets stained. On arrival we discovered our shower didn't really work very well. Saying that it is a hotel with a lot of potential it jus needs a little bit of maintenance.

4/10 Poor

Stu, Newcastle upon Tyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position, poorly maintained
This hotel has so much potential, but the management don't seem to realise, care or have the money to do anything about it. From the beacch front the resort looks as any 3 star beach resort would in Thailand, but as soon as you look closer, you realise it is not as it seems. The restaurant: Great view, nice area, but we never saw anyone in it, no promotions etc. The beach/pool bar: again great location right infront of the pool and on the beach. This should have been busy all day with passing trade and guests, but it wasn't. The barman sat with his head down under the counter on the internet the whole time, which made you think it was shut. Long dark corridors lead to the rooms, which weren't appealing. Toilets in public areas were dirty and had no soap etc. Tools and materials were stored in public areas. Room decor was ok, but not very clean. We paid a little extra for a pool view, which was worth the extra.

4/10 Poor

Edward3c, Alexandria

Disliked: Staff & service, property conditions & facilities
Indifferent staff
Hotel for locals, staff indifferent to none Thai guests. Rooms lift open after maid service had finished.

8/10 Good

Liron, Israel

Liked: Staff & service, room comfort
Great hotel- pleasant stay
A very nice and affortable hotel! Nice staff! Will definitely come back again!

4/10 Poor

Bryndis, Iceland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, rooms dirty and now cleaninglady
The location was good, and the pool was great, but the room was dirry when we arrived, the bathroom had not been cleaned and the sheets were dirty on the bed. We stayed there for 2 nights and the room was never cleaned. The staff wasn't that helpful as well. But great location and great pool. I would recomnend people to stay in a bungalow there to explore the great koh tao atmosphere.

6/10 Okay

Verified traveler

Okay for a few nights.
A little out of the way from everything, which could be a great thing. Mae Haad and it's 7-11 are fairly close, especially when walking along the beach. Rooms were big and relatively clean, although the sheets had spots and a stain that could not possibly have been missed by house keeping. Pool was a combination of salt water and some serious chlorine. Okay if you're staying a night or two, but there are better on the island.

4/10 Poor

Islandhopper2013, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay on the other side of the island... not here
This place may once have been nice... Not now. Curtains in tatters (view nice) room was not cleaned... bathrooms dirty, sheets dirty, cleaners just changed towels daily and sprayed some aerosol. Internet did NOT work in our room. No facilities and very disappointing. There are much nicer hotels than this on the other side of the island. Don't stay here.

8/10 Good

Mino, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good semi-luxury stay at affordable prices
Stayed for four days in the main hotel, not the bungalows. Great pool, good size rooms, accommodating staff and proximity to the town center.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Nice place, hard bed, no hot water.
Nice place, hard bed, no hot water.

8/10 Good

Lee B

Liked: Cleanliness, staff & service, room comfort
Ko Tao reviewer
The Regal was a good hotel.The room was good value,large and clean.The pool was nice,and location to sea was excellent.i would recommend this hotel for family's and couples.

8/10 Good

Martin, Aldershot, Hampshire, UK

Liked: Cleanliness, staff & service, room comfort
Good base for a holiday
Our stay at the Regal was enjoyable, we are thinking of returning in May this year. The staff were very friendly and the setting very good. The hotel overall could do with some TLC, we found the corridors very dark despite lighting which was of a poor level. The amount of power cuts whilst short was frustrating. The building work being carried out was frustrating but we are sure when finished will add a lovely area. We only ate in the hotel for breakfast and whilst this was of a reasonable standard the choices were limited.

6/10 Okay

Life enjoyer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The Koh Tao Resort is very conveniently located to the Crystal Dive shop for all who come here to dive. It is not what I would consider a resort however. Hallways were dark, A/C in room only stayed on if key was inserted ( so not on while you were away) and the room got hot quickly, hallways very noisy due to tile floors, staff spoke limited English, etc. Restaurant opened at 6:30 am but dives started at 7am so en tho it's billed as a partner to the Crystal Dive shop,you coudn't eat before a dive there. Fortunately. The Crystal Dive restaurant was open early for divers.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay here
We enjoyed our stay here and it was actually quite good value for money compared to many other places on Ko Tao. The island itself is more expensive and there is a lot of price fixing compared with other Thai islands. Lovely, spacious and clean rooms. Beautiful balcony, pool and beach setting. Friendly staff and well located on the quieter area of Mae Haad but with lots of bars and restaurants around.

10/10 Excellent

Matt, Canada - via Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regal Resort - Chill Place
Up on top of a hill near the pear and part of hat Mae head is a nice lovely resort. It has, hands-down, the best pool in all of Koh Tao and perhaps all of Thailand. The restaurant at the end was decent, but there are tons of great restaurants in the village. Can walk to the pier and village easily but those hills might make it tough on those with sore knees. Clean rooms and bathrooms, extremely friendly staff. Would easily stay again!

10/10 Excellent

Verified traveler

Liked: Room comfort

8/10 Good

Michelle, Canada

Liked: Staff & service, property conditions & facilities, room comfort
If you want a comfy bed and that's it...
Beds were super comfy, noticed there was debris on floor, 20 min walk either way to Mae Haad or Sariee? Beach. Restarunt was terrible service and the food. Pool was ok but freezing cold. Wifi wasn't that great.

6/10 Okay

Asse, Finland

Liked: Cleanliness, room comfort
Nice hotel
The room was nice and large bathroom. Pool area is very nice and they got own beach. Staff wasn´t that good and there were some missunderstandings. I got food poisoning from the hotel restaurant so avoid eating there! It's little far away from the Sairee beach but near Mae Haad and the pier.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
The hotel is nice. I had a "superior room", but didn't get an impression that the difference was very big. The room was nice and spacious and due to the fact that the room was situated in a corner, it had two balconies. The hotel staff is friendly and helpful. A couple of drawbacks: The hotel is not really situated so that it is convenient to walk to the main areas of restaurants etc., and I don't think the hotel features a dining service. To me this did not pose a problem as I rented a motor bike for the duration of my stay (for very cheap). The main area for eating and shopping is only a minute-and-a-half by motor bike, but still a bit of a strech if on foot in the heat. It's still a bit inconvenient to have to ride a motor bike if you've been enjoying drinks in the sun all day... Other than that the location is great right by the beach. All in all - recommended.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Not bad, but not great
This hotel was not bad, but not what expected from the website. It was significantly morei expensive than others in the area. If you are looking to stay in the central area of Tao, find a hotel in Sairee, as it is a 20 min drive from Regal.

4/10 Poor

Mads

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Felix

Liked: Staff & service
Disliked: Room comfort
Gute Lage, geht aber besser
Das Hotel hat zwar eine gute Lage ist dann aber nach dem ersten Blick nicht so toll wie man sich das vielleicht vorher vorgestellt hat. Die Flure sind teilweise dreckig, der Eingangsbereich ist auch nicht wirklich einladend und das Zimmer ist nicht wirklich das sauberste. Allerdings kommt man direkt vom Hotel zum Strand und die Handtücher und das Bett wurden jeden Tag gewechselt und gemacht.
Stayed 4 nights in Aug 2023