Outdoor pool, pool umbrellas, sun loungers
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Reviews of Q Signature Samui Beach Resort

4 out of 5
Q Signature Samui Beach Resort
24/73 Moo 5, Bophut, Ban Plai Laem, Chongmon Beach, Koh Samui, Surat Thani

Reviews

6.4
Rating 10 - Excellent. 11 out of 81 reviews" "
Rating 8 - Good. 25 out of 81 reviews" "
Rating 6 - Okay. 20 out of 81 reviews" "
Rating 4 - Poor. 15 out of 81 reviews" "
Rating 2 - Terrible. 10 out of 81 reviews" "

7.0/10

Cleanliness

6.4/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

rav, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice hotel, now not maintained and expensiv
Away from the market Hidden away next to a very rocky and dirty beach Good 15-20 minutes walk to a reasonable beech Expensive for what it is No wifi in the rooms On a secluded dark road, so limited chance of going out at night walking

10/10 Excellent

Rishabh, Gurgaon, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Outstanding hotel! Amazing break fast..lot of items for Asian vegetarian meals..I loved my stay in the hotel. Rooms were really good...room lock was not working which made me feel little insecure. Otherwise, location is fantastic, beach side just outside the hotel. Friendly staff!

6/10 Okay

Kamen, Bulgaria

Liked: Cleanliness, room comfort
Not bad, but to go back .....? Maybe not
Definitely the "glory days" of this hotel are gone. The villa with private pool was nice. The bedroom was quite big, the swimming pool was clean, but the mosquitos were a nightmare and there was no spray or something else to help us escape from these hungry monsters. The staff spoke almost no English at all and it was so difficult to understand them . It took us 20 minutes to organise the next day trip with the ferryboat from Koh Samui to Koh Phangan as the receptionist had huge difficulties speaking and understanding English. The breakfast was nothing special to be honest. Basic things. It was advertised as " 5 minutes away" from Chaweng, but this turned out to be 20 min drive with a taxi for 400 Baht in one direction and you have no chance to hire something like tuk-tuk as the hotel is far away from the main road.

6/10 Okay

Philip, Ireland

Liked: Cleanliness, room comfort
Disliked: Staff & service
Would not return
Room itself was very nice. Staff were not as helpful as hoped for. Definitely stay away from the excursions office next door - tried to book a through same and the only male member of staff who was fond of lying on a sofa playing games on his phone while you were in there hadn't a word of English and made me sorry I had ever went i there in the end. Mind the mosquitos in the lobby who just love all the stagnant pools of water outside. Pool was very nice. Too long ? steep a walk from the local restaurants etc - wouldn't return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Vicki, Sydney

Liked: Cleanliness, staff & service, room comfort
Hotel and villa accommodation close to beach
We stayed in a deluxe room with views of the valley and bay. The hotel has access to a very pleasant bay with the usual complement of cafes,bars and massage stalls.Perfect spot for young children. The local village is 10 minutes walk away. Has bars restaurants. Plenty of local transport and taxis into the bigger town. Can hire cars ,bikes from hotel outlet. Hotel is dated,rooms large and clean.Breakfast is adequate and plenty of it. Staff are friendly and helpful. two large swimming pools on property.

6/10 Okay

Vince, Poland

Liked: Staff & service
avg hotel, good staff
Best part about the hotel was the service that the staff offered. Hotel is quite old yet functional. 15-20 minutes drive to the Center. Overall it was a nice stay. I stayed for 6 nights.

10/10 Excellent

hugues, Martinique

Liked: Cleanliness, property conditions & facilities
Facilities: Good, Nice ; Value: Great deal, Villa with pool; Service: Basic; Cleanliness: Beautiful; Great breakfast

2/10 Terrible

George, Brisbane

Disliked: Property conditions & facilities, room comfort
Do not book this hotel
It looked fine over Internet . I arrived , was driven up the hill noticing dilapidated facilities and was show my very old room . Aircon, tv even big screen in "sports bar" not operating . I went back to reception and checked out straight away forfeiting my $45 aud . A poor lady who had bought timeshare was looking very miserable in reception and agreed with me . There are many better , newer places for LESS money on Koh Samui .

2/10 Terrible

a&a, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mice and filth abound
if you are a noisy rodent, this crumbling deteriorated resort is a great place to stay ... presence of vermin (allegedly 'native') high, backed up putrid water in the kitchen sink, hot water system splutters and hisses like its about to explode, service takes FOREVER (e.g. when we pulled back sheets to get into bed we found dirty footprints on the sheets - this took housekeeping 1 hour to change for new sheets) ... a sucky stay, not to be repeated. Nice view from the freezing pool.

6/10 Okay

Ben, Tokyo

Liked: Cleanliness, staff & service, room comfort
Correct
Nice hotel, huge land on which you see numerous little houses and villas, actually too big to be high standard properly managed. Rooms look old but are very quiet and charming. Nice sun exposure, pool is great, meals are pricy for what is served.

4/10 Poor

Samuel, Australia - VIC - Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Tired, Old, run-down; Value: too much for what you got; Service: Below average; Cleanliness: dingy;

6/10 Okay

Tracey, Melbourne, Aus

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Awesome hotel- but needs maintenance...
This is a great hotel (if you don't mind walking up some a steepish hill to get to some/most of the rooms). We had a one bedroom pool villa- it was very spacious and amazing. We totally enjoyed it. We would stay again but wold urge the owner/manager to start to do some maintenance on the rooms/buildings. Breakfast was lovely, the infinity pool was great to swim in. The gym needs a treadmill and air conditioning that works!

8/10 Good

Daniel, Australia - WA - Perth

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

villy, UK

Liked: Staff & service, room comfort
Perfect location
Pretty hotel next to one of the most beautiful beaches of Koh Samui !! The swimming pool overlooking the ocean was awesome!!!The staff was very friendly and helpful despite the fact that they could not speak good English!a bit disappointed with the room though!!!old fashioned in need of major building works!! The drains in the toilet smelt badly and there were ants in some corners of the room! There was no radio in the room and the TV was very old fashioned and temperimental!I payed for a deluxe pavilion so I was expecting a completely different situation!!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, isolated location
Great hotel, friendly staff but far from main part of town

10/10 Excellent

Steven Su, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Nice hotel, nice facilities and nice surroundings (a quiet getaway at Chongmon beach after the busy Chaweng beach).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great week!
Hotel is great. We were out a bit but when we were there was a nice place to relax. Good food and loved out room with a great view.

4/10 Poor

Pietro64, Wolvi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Memories were better
We had previously stayed at Q two years ago, and although run down then, in need of repairs, the amenities and staff, combined with superb location and surrounding township facilities and beach made for a very pleasant stay. All I can say is, NOTHING has been changed in two years, woodwork literally falling apart, shower facilities broken and dirty, no working power points in kitchen area, broken and dangerous power points in bathroom, a private pool that was sans many tiles,dirty surroundings and dangerous woodwork. The Staff mostly were wonderful and helpful, they are being terribly let down by the management/owners who are just letting the place go literally to ruin, one suspects that they intend to demolish the resort and start again, and are saving money by letting neglect do the demolition!!

4/10 Poor

Rhartwell

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

D, Melbourne

Disliked: Staff & service, room comfort
Although the hotel was beautiful there were some major inconveniences. Staff at the front desk were helpful but staff at resteraunt provided next to no service. Resteraunt is ridiculously pricey and you pay 17% service charge on top of that. Ask for a room close to the lobby as we had to wait fir a buggy every time we wanted to leave our room.Sometimes 2 minutes sometimes 20.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
4 min walk to beach
Great room but bed was very firm Awesome pool and so close to the beach

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the beach
we had pleasant stay in this hotel! staffs are friendly and helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb place. Underrated
Lovely location with amazing hosts! The guest managers were superb and made the experience so much better. While the hotel is old(er) its still in great condition and hence cheap compared to other resorts. Def worth a stay

8/10 Good

Natalia, Australia - SA - Adelaide

Liked: Staff & service, property conditions & facilities
Facilities: Above average; Value: Economical; Service: Good; Cleanliness: Tidy;

6/10 Okay

sara

Disliked: Staff & service
Very bad value for the service you get!
We payed quite a lot for the night and the service was extremely bad. Staff were not friendly at all. We were 3 to stay in the same room and we asked so many times for extra towels (only had 2), they brought them after many reminders. Also, they asked us not to bring their towels to the beach and the next time we will be charged extra for that!!! Since our room was at the very far end of the resort, we always needed a buggy to escort us to the main lobby, at several occasions they would take lots of time to come, so we ended up walking all the way down to the lobby. Breakfast was less then average. And on our checkout they charged us double their usual taxi fare just because we were going to another hotel! Again, for that money I think you can make a much better deal!

6/10 Okay

pmmduncan, Melbourne VIC, Australia

Disliked: Property conditions & facilities, room comfort
14 years old, looks 40.
Fantastic location, let down by terrible maintenance of resort. Most things in room and around resort broken or falling apart. Such a shame as the location is superb, and lots of great things about the resort to like. Beach close by hotel is great, quiet and clean.

10/10 Excellent

Neel, New York, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING !
Beautiful view. Very friendly and helpful staff. I would stay there again if I wwas in KOH SAMUI.

6/10 Okay

Brianp

Disliked: Property conditions & facilities, room comfort
Great beach and views
This is 3rd visit and very clearly no money has been spent over past 4 years with everything looking really tired - a shame as great location

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Beautiful views, but lacking maintenance
Great location, beautiful views and great pools... however this hotel is in need of proper maintenance. In it's current state, it is more like a 3 star resort.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing spot
the tour desk was not very helpful, but the hotel staff was incredibly nice and ready to assist. It's kind of a in asecluded area, so getting around ko samui can get expensive via taxi, but if you want to stay at the hotel, it's great. Beach access is a little tricky.

2/10 Terrible

Stephen, The Gap QLD 4061, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FILTHY
FILTHY room was unclean hotel was falling apart showers disgusting OWNERS NEED to renovate

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Completely not as advertised and would not recommend this hotel to anyone.

8/10 Good

Susan, Malaga, Spain

Liked: Cleanliness, room comfort
Q Signature - blissful location in quiet cove
For some people they will find this an old fashioned hotel with traditional style. For me it is the epitome of Thai hospitality, with willing service with smiles to make your stay very memorable. We stayed in a 2 bedroomed villa which was stunning location and very spacious with our own pool. Highly recommended. However, the jacuzzi didn't work properly but other minor problems got fixed quickly. Food was OK, service fine, spa excellent but it's the location that sells this place! Not to be missed on a trip to Samui.

6/10 Okay

Sikander, Mumbai, India

Liked: Cleanliness, room comfort
Great hotel in a not-so-great location
Me and my wife spent 3 days here on our trip to Samui in October '11. Why we chose this hotel? Simply the photos looked good and the price seemed very reasonable. What we loved? We got a really good deal on the room and we were upgraded to a shared pool villa for a nominal fee and really enjoyed the view from the room and the infinity pool. The bathrooms have this very nice open air shower section which was a pleasant experience. The staff were very courteous and friendly. Also, the hotel is in Choeng Mon which is kind of midway between Chaweng and Bo Phut, so you are not more than 10 kms away from either big beach. What was not that great? It is a somewhat secluded hotel with no real beach access and is set upon a hill on the sea front. So, the views are great and the rooms are nice, but you need to get out of the hotel to go to any beach and it will take a minimum 10 min walk to Choeng Mon which can be seen from the hotel. In my opinion, there are better options in Bo Phut and Chaweng. But, if you just want to relax by the pool in a resort and not really venture out to the beach and local sights, then this is the place to be.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thailand hospitality at it's finest!
Upon arriving the short drive from the airport to the resort we were greeted with a nice cold drink and refreshing towel. The grounds are just beautiful! The rooms were modern and chic, i loved the fresh flowers everywhere. Our room had a gorgeous view! Breakfast buffet was delicious! The main pool was stunning! it was a short walk to Choengman Beach. ...but best of all was everyone's kindness and hospitality. the 2nd day of our trip i had a motorbike accident which we were able to rent at the resort. After a long day in the hospital, they had helped our nurse make arrangements to get us back to the resort, navigated the taxi driver after he got lost, made changes to our room so that it was on the first floor, and helped us make arrangements back to the hospital the next morning. After being in an accident in a foreign country they had helped make everything less stressful for my husband and I. but this was something i noticed not just with us because of our unfortunate situation, i could see it in the staff interactions with the other hotel guest in the lobby, throughout the grounds and in the restuarant. i also noticed how kid friendly the place was! if we ever get a chance to go back to thailand, i would definetly go back to this resort! it was simply beautiful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definetly get your moneys worth
Q Signature was great. The staff was very accomodating. The tour desk helped us book a great tour. The resort is wonderful. This is not a new, luxury resort, but you will definetly get your moneys worth! I do reccomend this hotel for a relaxing stay. Also, if possible book the lotus pool villa, it is definetly worth it!

10/10 Excellent

Jane, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place
One of the loveliest settings in the whole world. Beautiful landscaping, nice rooms. I'd go back in a minute. The breakfasts were wonderful too. Friendly staff. Quiet.

2/10 Terrible

Kris, San Francisco, USA

Disliked: Staff & service, property conditions & facilities
Looks great in pictures but worth a pass
During my recent trip to Koh Samui I stayed at two different hotels on different sides of the island. I chose to stay at Q Signature for the second half of my stay because it was close to the action but not in it. Its a decision I sorely regretted. What I liked about the hotel: that the views are nice and the breeze is awesome. What I hated about the hotel: - The service is polite but unaccomodative. Made us wait for 2 hours to get our room but refused to let us check out an hour late - The food is miserable. The worst food I had on my entire trip to Thailand - The beach was horrible, smelly and unclean - The bike that I rented from the hotel was broken and would stop all the time. They refused to return my money or to fix it - The rooms look nice but are old and not very clean

4/10 Poor

J, Langhorne

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Get rid of ants then I may go back
The Hotel setting is just Beautiful service could be best if we understood each other.you have guest from many parts of the world speaking English is very Important. I hated to have ants in my food with in 5 minutes after the food was brought in the room.staff should know simple things in English Towel Wash cloth Soap Water shower

6/10 Okay

Pia, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed
Very friendly personell. However, condition of the hotel is not satisfactory.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice Hotel, great Pool
It was a nice stay. Rooms are clean and spacious. Bathroom was excellent with outdoor shower and inside bathtub. But location is a big minus. As long as its daytime, its ok to walk but in the dark you your own light. No direct entrance to beach but its nearby. Only for people with good fitness recommended, otherwise you need a taxi or bike.

2/10 Terrible

Marius, Bergen

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not book
We had a terrible stay at Q Signature Samui. When we arrived, there were no other guests. We later found out that the hotel was closed because of construction work, which we were informed of neither before nor during our stay. This meant that the pool area was off limits for ten days. During the two weeks we stayed, the cleaning staff never provided us with clean bedsheets or towels (they were always stained). Whenever we asked the staff for anything, they promised to do it, but never did, probably because they didn't understand the requests. This included simple tasks such as ordering a taxi or having our laundry ready within 15 hours. Two times during our stay did the safe reset the code to default while our valuables were inside. Although the staff could open it for us during week days, we ended up buying our own lock. The restaurant was overprised, and although we were the only guests, they still forgot our orders. The neighboring beach was very nice. Quiet and child friendly, and with excellent street food and restaurants. We also liked Samui very much, but regret our hotel choice.

2/10 Terrible

Martin, Vienna

Disliked: Cleanliness, staff & service, property conditions & facilities
Schlechtes Service, schlechter Zustand der Villas
Mit einer Villa inklusive Privatpool wollten wir uns im Q Signature Hotel Samui einen krönenden Abschluss unserer Reise gönnen. Leider funktionierten viele Dinge nicht: *) Das Personal spricht großteils kein Englisch. *) Das Service ist äußerst langsam. Bei Anliegen wird man auf den Folgetag vertröstet, allerdings wird das Anliegen auch am Folgetag nicht bearbeitet. *) Die Villa war in sehr schlechtem Zustand, da anscheinend in den letzten Jahren keine Renovierungsarbeiten ausgeführt wurden. (Lichter funktionierten nicht, Nägel standen aus dem hölzernen Terrassenboden, Wasserleitungen unter Spülen waren undicht, es gab teilweise kein Warmwasser) *) Aufgrund des schlechten Zustands der uns zugeteilten Villa baten wir um Behebung der Mängel. Dies war dem Personal nicht möglich, sie boten uns andere Villen an. Leider gestaltete sich die Suche nach einer intakten Villa als sehr schwierig und dauerte lange. Die Ersatzvilla war ebenfalls mangelhaft, allerdings in geringerem Umfang. *) Das Frühstück war für diese Kategorie von Hotel katastrophal: zerkochte Nudeln, Reis mit trockenem Hühnchen vom Vortag, von Geschmack und Umfang schlechter als in den billigen und spartanischen Guest Houses, die wir im Laufe unserer Reise buchten. *) Wir raten jedem ab, dieses Hotel zu buchen, da das Preis-Leistungs-Verhältnis kaum schlechter sein könnte.

6/10 Okay

Oscar

Liked: Cleanliness, room comfort
Disliked: Staff & service

6/10 Okay

Jean-Luc, St Denis Île de la réunion

Liked: Room comfort
Disliked: Staff & service
Tranquillité dans un hôtel vétuste
Nous avons lu plein de critiques négatives sur cet hôtel mais pour le prix C difficile de trouver mieux ! L'arrivée prévue a 16H n'a pas été respectée nous n'avons eu notre clé que 45 + tard. Et ils n'avaient même pas notre réservation avec eux. Il a fallu que je fasse suivre mon mail de réservation pour qu'il nous retrouve.... Acceuil glacial . Hôtel vétuste et chambre difficile d'accès a cause de la pente. Mais les chambres sont belle malgré un certain âge et si vous louer un scooter vous êtes complètement autonome et en fin de CPTE nos 3 j ce sont très bien passé .

4/10 Poor

Elle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ไปพักได้ไง...
ทางเข้าไกลมาก ไม่มีรถรับส่งจากปากทางเข้า จนไปถึงโรงแรม ห้องพักเก่า พื้นเวลาเดินเสียงดัง ออดแอด ทีวีก้อเก่ามาก หญ้าขึ้นเต็มทางขึ้น ไม่มีการดูแล ไม่เหมาะแก่การไปพักคนเดียว อันตรายมาก

10/10 Excellent

alexandra, tallinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tore
Tore hotell, ilus territoorium