Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Perfect atmosphere for a perfect holiday. Excellent management!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2015
Pros: Great staff!
Cons: Fine as is.
Location: I only stayed for two days....but more private than in the noisy part of the island.
Great hotel!! Rainy day so I hired a car and went to all the Buddhist temples.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Wonderful hotel, great for families with children

Posted Dec 24, 2014
My family had a great stay at this hotel and were very pleased with how helpful and accommodating the hotel staff and management was in ensuring we had a great stay. To assist with our six month old, the hotel provided a bottle sterilizer, baby bath, extra waters, and went out of their way to clean and sterilize items used at mealtime which really helped us overall. The friendly staff would play and interact with our baby and keep her entertained to give us some time to eat as well. The ocean is very calm a the resort and we had no problem taking the baby in the water which she loved. As regular travelers, but new to traveling with a child, this rated as one of our best vacations and overall a superb family resort venue.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Sydney Australia

Stunning hotel, pure relaxation,

Posted Dec 16, 2014
Pros: Friendly staff, private rooms, beautiful views, relaxation.
Location: Located between the 2 main areas of Chaweng and Lamai. The hotel offers to free shuttle services each afternoon to both locations.
I have just returned from a 5 night stay at this beautiful hotel. We had a beachfront villa (106) which had an amazing view and was very private. The room was well appointed although some minor works would not hurt. This did not affect our stay at all just a little freshen up would be worthwhile. Our private pool was larger than we expected and provided a perfect place to cool down and relax. The hotel staff were all very friendly and went out of their way to assist us when we asked for anything. Breakfast was excellent with many fresh choices available. We also ate several times by the pool and in our room and on all occasions the food was good and the serving size generous. We also had a romantic dinner for 2 on the beach which was an awesome experience and the food was 10/10. We did this instead of their BBQ by the beach as this is on Thursday nights and we had unfortunately already had plans. The beachfront pool was large and happy hour allowed you to enjoy the breathtaking sunsets . The tide at the beach was high whilst we were there so we enjoyed many swims in the warm beautiful private beach although I am told that some parts of the year this is not possible. It was also the little things at this hotel that we enjoyed, sweet treats available at reception (we could not walk past without taking one), mango ice cream upon arrival, welcome refreshing towel + drink at the pool each day, snacks at happy hour and cold fruit sticks by the pool.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Israel

wonderful service and beautiful place

Posted Dec 16, 2014
Pros: the villa and service
the best hotel that we were in our life, beautiful and very nice place
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service and staff!

Posted Dec 12, 2014
Location: Only drawback is that the beach is a bit rocky and the hotel is located a bit away from the popular beaches.
We had a wonderful stay here for our honeymoon. Hotel is well maintained and they really take great care of their guests. Good food too. The staff is very warm and helpful. Overall a fantastic experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cheng

Excellent Service

Posted Dec 4, 2014
Free shuttle bus only offer 2 out and 2 in per day. Not convenient for those not drive. Taxi in local is expensive. Hotel environment and service is very good. The pool sea view is fantastic. Only the wifi is not working.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Exceptional hotel in idilic surroundings

Posted Nov 1, 2014
This hotel is quite exceptional in every respect. It nestles in a pretty and secluded bay. The rooms are well proportioned and set in beautifully planted grounds. The staff are well trained and nothing is too much to ask of them.
4 out of 5
Recommended
for Couples
by Johnnyfrom Shanghai

性价比不错的酒店

Posted Oct 28, 2014 on Hotels.com
酒店位于拉迈和查文海滩之间,从酒店走到主路有几百米,如果不坐车有些不方便。酒店本身环境,服务,餐饮都OK,入住了4天海滩泳池别墅,房间宽大舒适,面对泳池及海景。对客房的清洁程度也很满意,唯一美中不足,是我们住的104号紧邻泳池,私密性不够,还好入住几天内客人不多,影响不大。酒店早餐选择还算多,服务周到,两家餐厅的晚餐也不错,特别是BANANA LEAF的泰餐,味道纯正,价格不贵。TAWANN的环境没有我想象的好,可能是由于晚上的缘故,试了海鲜套餐,味道中规中矩,餐厅酒单有些单调,缺乏更多选择。与岛上其它几家顶级度假酒店相比,万丽是相对便宜的选择,设施服务都有保障。
5 out of 5
Recommended
for Couples
by Chunhofrom Taichung, Taiwan

Wonderful resort

Posted Oct 27, 2014 on Hotels.com
The resort is located in quiet area near Lamai beach, 2 very amazing swimming pool and private beach for people who like to do sunbath. We arrived about 10am and ask front desk if we can have early check-in, our original room not clean up yet, so the staff help us arrange the other room for us. All staff are very friendly and helpful when we got questions. We will be definitely to stay in Renaissance next time when we are back in Samui