Property amenity

Reviews of Tradewind by Lawana

3.5 out of 5
Tradewind by Lawana
17/14 Moo 3, Bo Phud,Chaweng beach, Koh Samui, Surat Thani Province

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 51 reviews" "
Rating 8 - Good. 25 out of 51 reviews" "
Rating 6 - Okay. 12 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

pasquale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

6/10 Okay

michael

Liked: Room comfort
Disliked: Property conditions & facilities
Beach resort in need of a face lift
The location is great, we stay every year for the Samui Regatta, right on the beach with a great pool. Accommodation is basic but adequate and good value as it is beach front Chawaeng. Service has gone down a bit over the years but it’s ok. Could be classified as “shabby-chic”.
Stayed 8 nights in May 2019
Response from Orrapa on Jun 5, 2019
Dear Michael, Thanks for the review. We perform regular maintenance. But it is not easy to overcome the weather by the sea. The sea water vapor causes the accommodation and facilities to deteriorate very quickly. However, we continue to make repairs in time to bright up the hotel. Best regards, Orrapa Resort Manager

10/10 Excellent

Jo, Tasmania, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - absolute beachfront, beautiful. Beach on one side, great shopping on the other. Close to everything. Bungalow spacious. Private. Gardens superb. Pool and pool area amazing.
Stayed 10 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2018

8/10 Good

Louise

Liked: Cleanliness, room comfort
Did not like the stray animals with fleas sitting underneath the hotel's sun lounges. From around 7pm onwards there was very loud music from a nearby venue - could not sleep without earplugs. Hotel airport shuttle is excessively priced. Spacious room. Lovely grounds. Good breakfast - egg station, salad, fruit and yoghurt, cereal, toast and juices/coffee/tea. Great location - ON the beach on one side and access to shops and restaurants on the other.
Stayed 6 nights in Oct 2017
Response from Suwan, owner on Jul 30, 2018
July 30, 2018. Dear Louise, Thank you very much for your comments. We will discuss the stray dog issue immediately. We are located in the middle of the actions area of Chaweng so there can be noises from the clubs and bars on the street. However, our Premier Garden bungalows are located in the garden towards the beach and away from the noise. Please book accordingly. Suwan

8/10 Good

Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small resort, right on the beach.
Have been visiting this resort for many years and for me its the perfect green Oasis on the edge of the hustle and bustle of Chaweng. Two points for improvement: (1) The breakfast buffet is very basis and boring. Please add some Thai options and a more interesting fruit platter. And (2) please keep the bar open to at least after the sun has set. To close the bar at 6PM sharp (effectively no more service from 17:45) is just spoiling the fun...
Stayed 6 nights in Oct 2017
Response from Suwan, owner on Jul 30, 2018
July 30, 2018. Dear Maarten, Thank you very much for your comments. Your suggestions are very constructive and we will discuss them among ourselves right away. It is a real honour to learn that you have repeatedly returned to our facilities. Suwan

6/10 Okay

Verified traveler

Liked: Cleanliness
great location
relaxed holiday: swimming, eating, reading my books lovely garden with trees and birds, etc. room was clean but all a bit old
Response from Suwan, owner on Jul 30, 2018
July 30, 2018. Dear Anon, Thank you very much for your taking time to offer your experiences. We are only a simple beach resort and nothing luxury. We will have all you will need for a good beach holiday. Our rates are not high. Suwan

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Response from Suwan on Jul 26, 2016
July 26, 2016. Dear Anon, I am sorry that I cannot see your review. When you have time please rewrite your comments and send them again. We always will listen to all guests comments so we can improve our services to all our guests. Suwan

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
Response from Suwan on Jul 26, 2016
July 26, 2016. Dear Michael, Thank you for your review of your holiday with us. But I cannot see your comments so please when you have time resend them. We are always happy to study all reviews to improve our services to all our guests. Suwan

6/10 Okay

James, Dundee

Liked: Cleanliness
Disliked: Property conditions & facilities
Tradewinds
Nice location hotel needs upgrading looking a bit sad, plus points location right on beach good pool staff helpful curteous 3 out of 5 I had a pleasant stay
July 9, 2016. Dear James, Thank you very much for your nice review of your holiday with us at Tradewinds by Lawana. We are happy that you enjoyed it. After your suggestion, the whole resort has now been renovated. New bathrooms, new airditioners in all the rooms, new bedding, new goose down pillows, new hot water heaters, new strong wifi signals in all the rooms and all the public areas. I am sure you will enjoy it much more the next you return. Suwan

6/10 Okay

James, Scotland

Liked: Cleanliness, staff & service, room comfort
Tradewinds
5 day stay beach bungalow clean, staff friendly, breakfast basic, super pool and very good location I'd give it 3 out of 5 needs updating
Response from Suwan on Jul 24, 2016
July 24, 2016. Dear James, Thank you very much for your comments of your holidays with us. We are happy that you are happy. We always keep updating all our facilities all the time. Like we now have strong wifi in all the rooms and the public areas which is free to all guests. We have put in new air conditioners, new bedding, new goose down pillows, etc. Suwan

8/10 Good

Hamish, New Zealand

Liked: Staff & service, room comfort
great value & location
stayed here for a total of 11 nights after changing hotel to be on the beach. This hotel is very good value. Not the flashiest five star hotel like the one next door, but it has a great feel with lovely gardens, brand new pool & warm friendly staff all for about a third of the price of the five star hotel.
Response from General Manager on Aug 8, 2016
August 8, 2016. Dear Hamish, Thank you very much for your kind comments. You have offered enough information to help other guests to decide. We are not a luxury beach resort. But if you are looking for a nice affordable beach resort for a long stay, please consider us.Suwan

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Aug 8, 2016
August 8, 2016. Dear Philippe, Thank you very much for your score for your stay with us. When you have time , we will love to read some details so we can make more improvements for all guests. Please come back. Suwan

10/10 Excellent

JImG, Pattaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place on beach front
Lovely place between the beach and the main road. Very quiet and tranquil At first qlance the huts seem small, but inside they are spacious, and have every thing you need. It is a very short walk to the pool. which overlooks the beach.. Years ago this place was right in the middle of all the action. but the bars have all been relocated further up the road. and now left with lots of eating places.. overall a great place to stay. and will be booking there again
Response from General Manager on Aug 10, 2016
Auust 19, 2016. Dear Jim, Thank you very much for your happy comments of your stay with us. We offer the best location for your beach holiday in Samui with the most beautiful stretch of the beach and the shopping area on the front door. We have made further improvements in our rooms and services. OUr rates have not gone up. Your promise to return is a real honour. Suwan

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Aug 18, 2016
August 18, 2016. Dear Anon, Thank you for your rating us. We hope that you will have time to offer some details so we can look carefully and make improvements to our services and facilities. We always want to make improvements. Suwan

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Ruhige Lage, Garten, gut fußläufig zum Fishermans Village
Stayed 15 nights in Mar 2020

6/10 Okay

Josef

Liked: Staff & service
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war Anfang Juni 2019 für 9 Nächte in diesem Resort , hatte einen Bungalow mit Gartenblick . Bungalow und Bad sind geräumig ,gut ausgestattet und werden täglich top gereinigt . Das Personal sehr freundlich und emsig dabei den Garten sauber zu halten . Pool sehr sauber ,habe ich nicht genutzt da das Meer direkt vor dem Resort liegt . Ich würde jederzeit wieder hier buchen ! Man sollte beachten das auf dem Nebengrundstück bis etwa Ende des Jahres ein neues Resort gebaut wird , so das ab ca. 7.00 bis 20.00 Uhr Baulärm herrscht . Mich hat es nicht gestört , aber Nachtschwärmer oder Langschläfer sollten sich nach dem Stand der Dinge vor der Buchung erkundigen .
Stayed 9 nights in Jun 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
BAUSTELLE!!! Leider wurde den ganzen Tag gebaut..unerträglich laut..hätte mich Expedia vorher darüber informiert hätte ich selbstverständlich diese Unterkunft nicht gebucht. So war der Urlaub leider nur halb so schön. Eine Entschädigung wäre nur fair und durchaus angebracht
Stayed 21 nights in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bra läge
Lite slitet men bra rum o bra personal
Stayed 21 nights in Dec 2018
Response from Orrapa on Jan 16, 2019
Dear David, Thank you for your review. Hope to see you again. Best regards, Orrapa Resort Manager

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Hotellvistelsen
Ett mycket trevligt hotell och hjälpsam personal. Vi hade något hårda sängar men så var det nog inte i alla rum. Personalen kom med en extra madrass. När vi låg vid poolen kom de ibland med någon frukt eller något annat de fixat. Det var ett lugnt hotell om man inte vill vara mitt ibland partyhotellen. Vi värdesatte närheten till stranden i stället för ett med lyxigare standard.
Stayed 21 nights in Dec 2018
Response from Orrapa on Jan 16, 2019
Thank you for your reviews. We are delight to know you had a good time while staying with us. We really looking forward to be of service to you again. Best regards, Orrapa Resort Manager

8/10 Good

Jürgen, Sabine, Oberösterreich, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöner Urlaub im Tradewinds by Lawana
Aufenthalt als Paar (beide 49 Jahre) Allgemein: wohl der schönste Strandabschnitt am Chaweng Beach, nicht mitten im trubel aber auch nicht abgelegen. Anlage liegt an der Chaweng Road, aber nicht laut, aus dem Hotel rausgehen essen,schoppen etc.,nicht weit zum Nightmarket bzw. nur ca.1,5km zum Hardrock Cafe, Ark Bar etc. Bungalow`s, Anlage bzw. Pool sind schon etwas älter aber top gepflegt und sauber. Frühstück: keine große Auswahl aber ausreichend, essen im Restaurant sehr gut.
Stayed 14 nights in Feb 2018
Response from Suwan, owner on Jul 30, 2018
July 30, 2018. Dear Jurgen, Thank you very much for your comments. They are so complete and perfect that we do not have to add anything. Although, we will stilll try to improve our services even further. We are a simple 3 star beach bungalow and our rates are very affordable for long holidays and families with young members. Our breakfast offers 20 selections with a fresh egg station to cook egg to your own liking. Suwan

10/10 Excellent

Shelly, Frankfurt, Hessen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel mit tollem Service
Die Bungalows wurden alle renoviert und die ganze Anlage ist sehr sauber. Das Hotelteam ist sehr aufmerksam und wir hatten das Glück an einem kostenlosen Cocktailabend teilnehmen zu dürfen. Generell verwöhnten uns die Angestellten auch untertags mit Kostproben von frischen Obst, Frühlingsrollen oder überbackenen Bananen. Die Zimmer wurden täglich sauber gemacht und auch die Handtücher gab es frisch. Die Bungalows sind umgeben von verschiedenen Pflanzen, welche das idyllische Bild habe abrunden. Ich würde jederzeit wieder dort buchen!
Stayed 8 nights in Jan 2018
Response from Suwan, owner on Jul 30, 2018
July 30, 2018. Dear Shelly, Thank you very much for your very encouraging comments. It tells everything a guest will ever want to know. Nothing is perfect and we will want to improve. We are a small resort and we can take care of all our guests very well. Suwan

8/10 Good

Rolf Arne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Greit hotell. Meget hyggelig personale.
Meget hyggelig personale og flott beliggenhet. Hotellet virker noe slitt, men renholdet er ok. Kjedelig og liten frokost og lunsj meny som man blir lei av etter 3 dager. Små koselige villaer, men senga er vond å ligge i. Ingen overmadrass og man kjenner fjærene i madrassen. Bare kaldt vann i springen på badet. Madrassene på solsengene burde vært byttet for flere år siden. Greit hotell takket være flott personale.
Stayed 9 nights in Sep 2017
Response from Suwan, owner on Jul 30, 2018
July 30, 2018. Dear Rolf, Thank you very much for your very good comments and suggestions. We have by now changed our bedding completely with all the expensive duck down products. You can now come back for the new experiences. We try to make improvements all the time from guests comments. Suwan

8/10 Good

monica, milano italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spiaggia e piscina di fronte all'hote bellil, colazione buona e staff molto gentile, buon rapporto qualità prezzo lo consiglio.
Stayed 5 nights in Sep 2017
Response from Suwan, owner on Jul 30, 2018
July 30, 2018. Dear Monica, Thank you very much for your comments of your holiday with us. We are so proud that you promise to return. We are simple 3 star beach resort with rates that are very affordable. Suwan

8/10 Good

philippe, o

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien situé, calme
Personnel très acceuillant Bon rapport qualité prix Calme Bizarrement l'eau de la plage de chaweng piquait
Stayed 3 nights in Jul 2017
Response from suwan, owner on Jan 16, 2019
July 11, 2017. Dear Phil, Thank you very much for your kin d review of your holiday at Tradewinds by Lawana. You are correct that we offer full value for money. We are a 3 star beach resort on beautiful Chaweng Beach and our rates are very affordable that guests can stay very long. We will be happy that you will tell jmany friends. Suwan

6/10 Okay

sadece havuz ve deniz, cocuklu ailelere uzak 20 dakika yürüyüşe hazir olun

Disliked: Property conditions & facilities, room comfort
odalar yenilenmeli...deniz ve havuz mükemmel
odalar cok eski verutubet kokuyor
Stayed 2 nights in Jun 2017
Response from Suwan on Jul 5, 2017
July 5, 2017. Dear Sadece, Thank you very much for your comments of your holiday with us. We are not a new resort but we do top maintenance and all our facilties are working 100%. We are not a luxury beach resort. We have excellent beach, shopping loation and very affordable rates. We have full strong wifi in all the rooms and all public areas. Suwan

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Charmante,in die Jahre gekommene Bungalowanlage
Ich war jetzt das 3 oder 4 Mal im Tradewind . Die Lage ist optimal,das Team ausgesucht freundlich und hilfsbereit. Die Bungalows liegen in einem sehr gut gepflegten Garten .Allerdings sollten Renovierungen durchgeführt werden. Das Preis Leistungsverhältnis ist sehr gut .
Response from suwan, owner on Feb 28, 2017
February 28, 2017. Dear Ano, Thank you very much for your excellent review of your holiday with us. It is nice to see that you enjoyed your stay. We are nothing luxury but definitely adequate for a nice holiday. We offer top location; best beach, shopping area in the front, full green garden and full services with wifi, towels and breakfast on the beach. Please, I hope, come back. Suwan

8/10 Good

Øystein, Langhus, Norway

Liked: Cleanliness, staff & service, room comfort
Perfect location
We had two wondedful days here!! It's in in the heart of everything, on the beach during the day, and in the street just outside the lobby at nighttime. But in the room it is still very nice and quiet, even though you're only about 50 meters away from the action. We will go there again, for sure!!
Response from General Manager on Aug 18, 2016
August 18, 2016. Dear Oystein, Thank you very much for your comments. Other guests can use your information so they do not have to do any home work to decide for a hotel. We are nothing luxury but we offer the the best location at an affordable price. Your promise to return is an honour to us. Suwan

8/10 Good

Stian, Oslo

Liked: Staff & service
Disliked: Cleanliness
Anbefales
Vi bodde en uke på Tradewinds og hadde det veldig fint. Hotellet er på stranden og bassenget er fint, lite minus for manglende parasoller til solsengene. Det var ikke varmtvann i vasken, noe som var et lite problem ved bla barbering. Ellers var det litt mygg første dagen og vaskingen på rommet kunne vært bedre. De som jobbet der var veldig hyggelige og frokosten var helt standard. De kunne vært flinkere til å bytte strandhåndklene på morgenen så man slapp å spørre. Alt i alt var det glimrende beliggenhet i den litt roligere delen av stranden til en rimelig pris.
Response from Suwan on Jul 10, 2016
July 9, 2016. Dear Anbe, Thank you very much for your taking time off to extend your review of your holiday with us at Tradewinds by Lawana. We are sorry that we are not able to give more umbrellas on the beach because the winds can be strong and will blow them away and make it impossible for us to control. We only provide hot water in the shower and not in the wash basin which is normally not necessary because our water is warm naturally every minute in this tropical country of Thailand. I hope this is not a problem and I am sure all other hotels on Ko Samui do not offer this hot water in the wash basin, especially we are only a simple 3 star beach resort and definitely not a luxury resort. Our neighbour can be more luxurious at 5 times the prices from us. The mosquitos will be with us as we have big green garden and in this tropical climate, we will have mosquitos everywhere in Thailand, guests are recommended to close the doors behind you when you leave the room and dress long for your outside dinner to protect yourselves so you can enjoy your dinners in peace. Our most important quality is the location which is the best beach and best shopping and entertainment. Our rates are very affordable so guests can stay with us a week and longer and it will not cost very much. Please come back. Suwan

8/10 Good

Olga, Владивосток

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Комфортный отель
Чистый отель, ухоженная территория, очень хорошие завтраки. На море был шторм , плавали только в бассейне. Обратите внимание, на острове три Lawana! Таксист от парома до отеля нас катал 1ч 45 мин , не мог найти ( зато весь остров посмотрели) ! Поездка от отеля до аэропорта занимает 6-10 мин.
Response from Suwan on Jul 24, 2016
July 24, 2016. Dear Olga, Thank you very much for your comments of your holiday at our resort. We are happy that you enjoyed it. We offer the best location for the beach and also down town area for shopping and restaurants. There are four Lawana on the island, belonging to the same company. You will need to tell the taxi to go Tradewinds by Lawana and they will know. We are 10 minutes from the airport. Sometimes it easier and less cost to book the pick up with us. Please come back. Suwan

6/10 Okay

Verified traveler

Liked: Staff & service
ビーチサイドホテル
ビーチサイドのホテルです。ビーチにはホテル専用のビーチチェアもあります。 木々に囲まれて南国的雰囲気です。 部屋数も少なく通りからも入っているのでとても静かです。 建物は南国的?でドアの間にちょっとした隙間があったりで神経質な人は厳しいかも。 温水器はシャワーのみですので洗面台ではお湯は使えません。 自分は身長180cmくらいありますがシャワーヘッドは自分の頭の上にあり背が低い人は届かないのでは?と思いました。 洗面台も高い位置にありましたので自分的には使いやすかったです。
Response from suwan, owner on Jul 27, 2016
July 27, 2016. Dear Anon, Thank you very much for your review of your holiday with us. Our shower head is installed a bit higher than normal but still reachable so we have not changed. The hot water is on for the shower. We are simple 3 star beach resort, nothing luxury. However, we offer the best location for the most beautiful beach and the busy area of Chaweng. It is a fun area on the street and it is a beautiful area on the beach. We have both at very affordable rates. Suwan

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Plage privée et piscine très bien. Bien situer mais salle de bain pas très propre, 2 lavabo dont un casser et trop de moustique
Response from Suwan on Jul 27, 2016
July 27, 2016. Dear Anon, Thank you very much for your review of your stay with us. I am sorry to hear that the bathroom was not clean. I will discuss it with the manager immediately. However, during your stay, you can always complain it to the manager and we will be more than happy to correct it or give you a new room. Clean room is guaranteed. We always want to improve our quality. Regarding the mosquitoes, this is normal in all tropical cities and guests should keep the door shut behind them to keep out the mosquitoes. Our daily cleaning service will also spray any mosquitoes in the room. In the evening when you go out for dinner, I strongly suggest that you wear long dresses to protect yourselves from mosquitoes. This is true for all Thailand. Suwan

8/10 Good

Albert, Catalunya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARAVILLOSO RESORT
Bonitas casitas, jardín precioso, piscina bonita, playa increíble, ubicación perfecta,desayuno suficiente
Response from General Manager on Aug 5, 2016
August 5, 2016. Dear Albert, Thank you very much for your comments of your holiday with us. We do not have many guests from Spain so it is nice to have you. We are a simple 3 star beach resort with the best location for the beautiful beach and the shopping. We offer great value for your money. Suwan

4/10 Poor

thomas, paris

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Personnel excellent mais hôtel vieillissant.
Le personnel est très accueillant et serviable. L'hôtel en revanche se fait vieux. La douche est catastrophique car pas du tout de pression dans aucun bungalow ! Bon emplacement tout de même.
Response from suwan, owner on Aug 5, 2016
August 5, 2016. Dear Thomas, Thank you very much for your comments of your stay with us. Please bring more French guests for us. We have already four months ago upgraded our water system to give more pressure. New wifi is also strong in every room for free to guests. Suwan

8/10 Good

junjun, japan

Liked: Property conditions & facilities, room comfort
広いファミリールーム
全員成人の家族4人でファミリールーム一部屋に泊まりましたが、十分な広さでした。エアコンの効きもよく、シャワーの水圧もばっちり。ホテルの並びにセブンイレブンがあり、周りは繁華街なので、食べるのや買い物がとても便利でした。プライベートビーチもあり、プールも水が冷たくなく、レストランからの景色も最高でした。しいて言えば、夜、町からの音楽や車の音が聞こえてにぎやかでしたが、疲れて寝てしまったのであまり気になりませんでしたよ。もともと静かな環境が良いなら、チャウエンは避けた方がいいです。トイレにスリッパがなかったので、飛行機の使い捨てなどを持っていくとよいです。ベットがちょっと硬かったけど、清潔で問題なかったです。
Response from suwan, owner on Aug 5, 2016
August 5, 2016. Dear JunJun, Thank you very much for your comments which will definitely help bring in more guests from Japan for us. Our family rooms are near the front road and can be noisy. We do not recommend this unless guests will want to save some money. We suggest two Garden bungalows for 4 guests and the cost is only very little more and you will have a quiet and peaceful holiday,Suwa

8/10 Good

anonymous

Liked: Staff & service
立地は最高、設備は古いが問題なし
とにかく立地が良かった。朝食は種類は少ないけど、無料でついてきたので問題なし。 なぜか、ガイドブックに掲載されてなかった。
Response from suwan, owner on Aug 5, 2016
August 5, 2016. Dear Anon, Thank you very much for more comments in Japanese. We are simple 3 star beach resort with adequate services for your economy beach holiday. Luxury is just next door at 3 or 4 times the prces. We offer the best location for beach and shopping, a real tropical garden, breakfast on the beach with full seaview. Suwan

4/10 Poor

Caroline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Aug 5, 2016
August 6, 2016. Dear Caroline, Thank you very much for your attempt to make a comment of your holiday with us. But we cannot see it so please write again when you have time. We definitely want to listen to all comments so we can make improvements on our services to our guests. Suwan

8/10 Good

peggy

Liked: Staff & service, property conditions & facilities
Au centre de Chaweng beach. ...piscine agréable avec vue sur la mer....magnifique jardin ....petit déjeuner parfait
Response from suwan, owner on Aug 8, 2016
August 8, 2016. Dear Peggy, Thank you very much for your comments of your holiday with us. We will love to see more French guests. We listen to our guests always because we can use them to improve our services to our guests. Suwan

6/10 Okay

Gitte Egelund, Helsingør

Skøn beliggenhed
Dejligt hotel der ligger centralt og tæt ved vand og strand. Hotellet har egne strandstole direkte til vandet og til fri afbenyttelse. Fin morgenmad. Nogle af bungalowerne var renoveret. Hvilket er at foretrække, da de gamle er slidte. WIFI i god kvalitet og flere steder på hotellet. Serviceminded personale.
Response from General Manager on Aug 8, 2016
August 8, 2016. Dear Gitte, Thank you very much for your happy review of your stay with us. We have now even upgraded our wifi. It is now strong in every room and all the public areas. This is free to all guests 24 hours.We also have new air conditioners for all the rooms. We want to improve our services all the time. Suwan

10/10 Excellent

minhua, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel. strongly recommend
I really want to share our happy experience when we stay in this cute hotel. very convenient location, only 10 mins away from the airport and locate at the heart of the chaweng beach. you can get very thing you need within walking distance, restaurant, travel agent, scooter rental...hotel offer a nice clean room, a beautiful garden, a beach front swimming pool and also good breakfast. the price is cheap. our flight is very early morning and the staffs are so kind allow us ck-in at 8:30 am. we are very appriciate for that.
Response from General Manager on Aug 9, 2016
August 9, 2016. Dear Minhua, Thank you very much for your very supporting comments of your stay with us. You have mentioned all the points for other guests to decide. We never stop looking for possible improvements. You are welcome for early check in whenever rooms are available. Suwan

8/10 Good

jean jacques, salléles d'aude

Liked: Cleanliness, staff & service, room comfort
Parfait pour un séjour simple
Personnel très agréable,bien situé proche du centre de Chaweng,Bungalows confortables, petit dejeuner très bien au bord de l'eau ...Pourquoi aller dans un 5 étoiles quand le bonheur et le plaisir est simple comme cela ....
Response from suwan, owner on Aug 9, 2016
August 9, 2016. Dear Jean, Thank you very much for your full report in French. We offer the best location at very affordable rates. There are more luxury hotels around if you think you need them. Otherwise, we can take good care of you just as good for your holiday. Suwan

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alte Bungalows direkt am Strand
Leider müssten wir mehrmals etwas reparieren lassen.Die Klimaanlagen sind laut und alt. Die Toilette funktionierte nicht immer. Bettlaken und Handtücher hatten Löcher, vom vielen Waschen. Das Frühstück war sehr einfach.
Response from suwan, owner on Aug 10, 2016
August 10, 2016. Dear A, Thank you very much for your comments. We have this year put in new airconditioners in all the rooms. Our bedding has been upgraded. Our new pillows are high quality goose down pillows. Wifi is now strong in every room. We always listen to guests comments carefully and make improvements all the time. Suwan

6/10 Okay

paul, brescia

Disliked: Property conditions & facilities
Good position on the beach.
Needed only to stay one night. Not bad as position is very good but hotel is a bit down on furbishings
Response from suwan, owner on Aug 9, 2016
August 9, 2016. Dear Paul, Thank you very much for your support. It will help other guests to decide. We are an old property but we keep our maintenance so all facilities are guaranteed to work well for your holiday. You need not worry. When you have a problem, you can mention it to any of our staff and we will handle it right away. Suwan

10/10 Excellent

iana, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso hotel sul mare
Un posto incantevole,da favola...situato al centro della zona turistica e vicino al mercato dove si po gustare varia specialità thailandese...tra shopping e rilassanti massaggi sembra di stare al paradiso...gentilezza del personale che lavora a presso di questo hotel si fa sentire ogni momento della giornata meravigliosamente bene...
Response from suwan, owner on Aug 13, 2016
August 13, 2016. Dear Iana, Thank you very much for your review of your holiday with us. We definitely will improve our services more to all guests. Now our wifi is strong in everyroom and it is free. New air conditioner in every room. New bedding in every room. Suwan

8/10 Good

Verified traveler

Liked: Staff & service
Response from General Manager on Aug 13, 2016
August 13, 2016. Dear A, Thank you for your rating for us. We will love to see details of your review when you have time so we can make more improvements to service our guests better. We want to improve all the time. Suwan

8/10 Good

Erik, Meget bra

Liked: Room comfort
Meget bra standard til en hyggelig pris
Flott beliggenhet, enkle men ok hytter som har det meste
Response from General Manager on Aug 13, 2016
August 13, 2016. Dear Erik, thank you for your support. We are a simple 3 star beach resort and we offer the best beach and best shopping location in private bungalows at very affordable rates. Please do not expect luxury of expensive hotels. Suwan

8/10 Good

Carlo, Milano

Liked: Cleanliness, staff & service, room comfort
Ottimo accesso alla spiaggia, staff sempre disponi
Struttura in ristrutturazione, piscina non agibile, posizione tranquilla e vicina a negozi e ristoranti
Response from General Manager on Aug 15, 2016
August 15, 2016. Dear Carlo, Thank you for your review of your visit. The pool was ready after three weeks when you left. So all the guests can enjoy now the bool by the beach and strong wifi in every room for free. Suwan

6/10 Okay

JP, Luzern

Liked: Cleanliness
Disliked: Staff & service
Gute und ruhige Lage
Ich habe den 1-wöchigen Aufenthalt sehr genossen. Das Personal war hilfsbereit und freundlich. Negativpunkt: Obwohl auf der Webseite erwähnt, fehlte der Pool. Der werde im März/April 2014 gebaut. Na ja, das ist Thailand.
Response from General Manager on Aug 15, 2016
August 15, 2016. Dear JP, Thank you very much for review from Luzern. Our pool on the beach was completed in May 2014 for all guests to enjoy. We have new wifi in all the rooms, new bedding in all the rooms We want to improve our facilities and services all the time for our guests to enjoy. Suwan