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Reviews of Baymont by Wyndham Kokomo

2.5 out of 5
Baymont by Wyndham Kokomo
1709 E Lincoln Road, Kokomo, IN

Reviews

6.8
Rating 10 - Excellent. 201 out of 999 reviews" "
Rating 8 - Good. 304 out of 999 reviews" "
Rating 6 - Okay. 222 out of 999 reviews" "
Rating 4 - Poor. 159 out of 999 reviews" "
Rating 2 - Terrible. 113 out of 999 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here twice. This time the pool was not open.
Stayed 2 nights in Apr 2024
Response from Kim on Apr 16, 2024
Thank you for your feedback, Kevin. We apologize for the inconvenience of the pool being closed during your stay. We will make sure to address this issue for future guests.

2/10 Terrible

Isiah

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked about this property was the name of the hotel, which is the only reason I chose to stay there. Baymont should really take a look at this place and remove there name, because now all the Baymonts I consider staying in will remind me of this nasty disgusting shell of a hotel
Stayed 1 night in Apr 2024
Response from Kim on Apr 15, 2024
We apologize for the negative experience you had at our property. We take all feedback seriously and will work to improve the quality of our hotel. Thank you for bringing this to our attention.

4/10 Poor

janis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool not functional...we had five children... never would have booked there if we had known. Lobby and rest of the common areas decent but the rest of hotel needs to be seriously upgraded ( including the parking lot) or closed down.
Stayed 1 night in Apr 2024

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures posted on Google were vastly different from what I witnessed. Bathroom had damage and surrounding property made it seem like it had been abandoned. Stayed only an hour.
Stayed 1 night in Apr 2024
Response from Kim on Apr 14, 2024
Paul, thank you for taking the time to let us know about your stay.

2/10 Terrible

Eric, Traverse City

Business traveler
Disliked: Amenities, property conditions & facilities
The property was disgusting. Filthy.
Stayed 1 night in Apr 2024
Response from Kim on Apr 14, 2024
Eric, thank you for leaving a review.

4/10 Poor

Joseph

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was shutdown. Dirty and in disrepair throughout facility.
Stayed 1 night in Apr 2024
Response from Kim on Apr 14, 2024
Joseph, thank you for taking the time to let us know about your stay. We hope to serve you better in the future.

4/10 Poor

Ledonna, Kokomo

Traveled with family
Disliked: Amenities, property conditions & facilities
I was unhappy to hear the pool was not working after I had previously been told it was repaired. The guest services lady was nice and apologized, but it was a central point of my plans during the stay.
Stayed 1 night in Mar 2024
Response from Kim on Apr 14, 2024
Ledonna, I am saddened to hear of the misinformation and will be working closely with staff to ensure this doesn't happen again.

2/10 Terrible

Joshua

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom and especially the shower was in great deterioration. The bed was not a king size even though I paid for a king suit. I will never stay here again.
Stayed 1 night in Feb 2024
Response from Kim on Feb 19, 2024
Joshua, I am saddened to hear that your shower was not in good condition and you felt the king bed was to small. We are currently renovating and hope to serve you better in the future.

2/10 Terrible

Robert

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is out dated and old smells bad walls are missing paint weak spots in the flooring just walking down hall ways one of the worst hotels I have ever stayed in and the online pictures are nothing like the real place.
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Rate was a positive. Hotel is dated and starting to show its age
Stayed 1 night in Jan 2024

2/10 Terrible

Mary

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Dan C

Traveled with family
Liked: Cleanliness, staff & service
Decent place for a quick stay. Property a little old but pretty clean. Room was comfortable and quiet.
Stayed 1 night in Nov 2023
Response from Kim on Nov 21, 2023
Dan, thank you for choosing Baymont by Wyndham Kokomo!

10/10 Excellent

Van

Stayed 10 nights in Oct 2023
Response from Kim on Nov 21, 2023
Thank you for choosing Baymont by Wyndham Kokomo!

2/10 Terrible

Tim

I did not end up staying at Baymond because the computer was down, so the nice lady at the desk could not check me in. Thankfully, there was a hotel nearby, so that is where I stayed.
Stayed 1 night in Oct 2023
Response from Kim on Oct 21, 2023
Tim, I am saddened to hear that we were having technical difficulties and you were unable to check in. We are working closely with staff to ensure this doesn't happen again.

10/10 Excellent

Jimmy

Stayed 1 night in Oct 2023
Response from KIm on Nov 21, 2023
Thank you for choosing Baymont by Wyndham Kokomo!

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Plaster on walls and in rooms. Very poorly stocked kitchen area with limited items. One person to do everything. No help. Bars of soap that I could have used tweasers to hold. Very old facility. Needs lots of paint. Questionable clientel. Would never go back. Worst room and facility I have ever stayed in. I would like a refund or someone to discuss.
Stayed 2 nights in Oct 2023
Response from Kim on Oct 21, 2023
Jerry, I am saddened to hear that your stay was unpleasant. Feel free to reach out to us to discuss your stay.

4/10 Poor

Carey, Hopkins

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very dated building in need of repairs and cleaning..
Stayed 1 night in Oct 2023
Response from Kim on Oct 21, 2023
Carey, thank you for the honest feedback. We are working on upgrades to the property and hope you will consider us in the future.

6/10 Okay

Ronald

Stayed 1 night in Oct 2023
Response from Kim on Oct 9, 2023
Ronald, thank you for letting us know about your stay.

6/10 Okay

Delaina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kim on Oct 9, 2023
Thank you for letting us know about your stay. We hope to serve you better in the future.

8/10 Good

Melissia

Liked: Staff & service, room comfort
Although not up-to-date on furnishings it was adequate for our 2 night stay. The children enjoyed the pool and it's conveniently located.
Stayed 2 nights in Sep 2023
Response from Kim on Oct 8, 2023
Melissia, thank you for your feedback. We are happy to hear that your children enjoyed our indoor pool. We hope to see you again.

8/10 Good

Zachorie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay for the price you pay. My only complaint is that when I woke up for breakfast, I had to heat up a microwaveable sandwich.
Stayed 1 night in Sep 2023
Response from Kim on Oct 8, 2023
Thank you for letting us know about your stay.

10/10 Excellent

Helen

Stayed 2 nights in Sep 2023
Response from Kim on Nov 21, 2023
Thank you for choosing Baymont by Wyndham Kokomo!

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kim on Oct 8, 2023
Thank you for letting us know about your stay.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!! Will stay again!
Stayed 2 nights in Sep 2023
Response from Kim on Oct 8, 2023
Lori, thank you for the wonderful review. We look forward to seeing you again at Baymont by Wyndham Kokomo.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, room comfort
It was great!! Thank you for making it easy to check in!! Everyone is so friendly! Will stay again
Stayed 1 night in Sep 2023
Response from Kim on Oct 8, 2023
Anthony, I am so happy to hear that staff was friendly and able to check you in easily! Thank you for staying at Baymont by Wyndham Kokomo!

10/10 Excellent

Lisa

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kim on Oct 8, 2023
Thank you for staying at Baymont by Wyndham Kokomo!

4/10 Poor

Rhonda

Traveled with group
Disliked: Amenities
Our room was dirty, the toilet moved around when you sit on it. The tube dripped all the time. Handle came off the sink. The ceiling looked like it was about to fall in. Carpet very dirty. Said they were remodeling but heard people say that they have been remodeling for 6 years. So who knows. We were on the third floor and no lights going down stairs on that level.
Stayed 2 nights in Sep 2023
Response from Kim on Sep 25, 2023
Rhonda, thank you for letting us know about your stay. I am saddened to hear of the issues you faced during your stay. We hope to serve you better in the future!

8/10 Good

Carl

Stayed 1 night in Sep 2023
Response from Kim on Oct 21, 2023
Carl, thank you for letting us know about your stay.

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
staff was pleasant and helpful, rooms spacious and clean, but facility was dated and presented as a bit worn around the edges for the price poiint
Stayed 1 night in Sep 2023
Response from Kim on Sep 24, 2023
Michael, thank you for letting us know about your stay. I will share your words of encouragement with staff. We are currently remodeling and hope that all those worn edges will look pretty and polished when we are finished. We hope that you'll come back and enjoy your stay!

2/10 Terrible

Kathy

Traveled with family
Disliked: Amenities
The facility should not be open. It was under construction in several locations. The carpets were disgusting, dirty spots and in fraying condition. The floors were dirty. The outside had trash, weeds, cigarette buds, and poorly kept. There was dirt/dead bugs on the box springs and the walls needed to be painted. Can’t believe it cost me $171. The pictures and the review were not close to being accurate. Might be the last time I can trust Expedia for hotel accommodations.
Stayed 1 night in Sep 2023
Response from Kim on Sep 24, 2023
Kathy, I am saddened to hear of the issues you faced during your stay. Please rest assured that we are working closely with staff to make sure there are no future occurrences. We are currently remodeling and hope to serve you better in the future.

2/10 Terrible

Beth

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was unsuitable for anyone to stay. The outside of the property was in horrible shape. Building was falling apart, there was no sign (it was by the dumpster), the parking lot was in terrible condition, bricks at the entrance were falling off and on the ground. Upon walking in, there was a horrible smell throughout the entire inside. The bathroom was disgusting. The toilet was being stabilized by a piece of wood. The ceiling vents were full of dirt and bugs. The door to the bathroom hit the toilet so you could not even get all the way in. The chair in the room had dried food all over it and could not be used. I had six rooms reserved and my employees could not stay there. This hotel should not even be on the Expedia website and the hotel itself should be shut down. We went to the hotel next door, and they graciously accommodated us and let us know that people come to them all the time because once they see the Baymont they refuse to stay. I have now been told I will not be refunded through the hotel or Expedia which I will be fighting!
Stayed 1 night in Sep 2023
Response from Kim on Sep 24, 2023
Beth, thank you for taking the time to let us know about your stay. We wish you the best in your future travels.

2/10 Terrible

Piotr

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Sep 2023
Response from Kim on Sep 19, 2023
Piotr, thank you for letting us know about your stay.

8/10 Good

Michael, Plainfield

Business traveler
“Long in the tooth” property. Lots of work needs to be done to bring it up to good appearance- paint, worn carpet, dim lighting, etc.The staff was excellent- the desk clerk even came out in the parking lot to show me where to park and where my entrance was. It was convoluted to get to my room and I have limited mobility- she explained the elevator and put me in a room next to the elevator. No awning or anything for the front entrance- had to call to find out where the front door was.
Stayed 2 nights in Sep 2023
Response from Kim on Sep 19, 2023
Michael, thank you for letting us know about your stay. I am so happy to hear that front desk staff was helpful. We are currently remodeling and hope that you will come see us again in the future.

6/10 Okay

Sandra

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Outside of building needs a total makeover. Steps aren't safe. Cigarette butts everywhere. Bugs in the room. Parking lot is full of landmine potholes. Booked to capacity..now put thru some improvements
Stayed 2 nights in Sep 2023
Response from Kim on Sep 19, 2023
Sandra, thank you for letting us know about your stay. We are working diligently to improve the property. We have started renovations and hope to serve you better in the future.

6/10 Okay

Nancy, vanderbitl

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby floors were diety had not been cleaned furniture was old and worn-out. Breaksfast sucked poor choices. Hallways needed to be cleaned ,paint pealing off walls. Looks nothing like the pictures. VERY DISAPPOINTED. We have been in much. Better Baymonts
Stayed 1 night in Sep 2023
Response from Kim on Sep 19, 2023
Nancy, we appreciate the time you took to tell us about your stay. I am sorry to hear that breakfast was lacking and you found the lobby dirty and old. We are in the process of remodeling and hope to serve you better in the future.

6/10 Okay

Stephen, Stevens Point

Traveled with partner
Overall, we had a good stay, but this property has been neglected and is clearly in need of repair. Our room had visible damage on the wall near the air conditioner and to a door knob leading to the adjoining room. The front entrance and entire parking lot are not very inviting… the Motel 6 next door was actually in much better shape!
Stayed 1 night in Sep 2023
Response from Kim on Sep 19, 2023
Stephen, thank you for sharing your experience with us. We are working closely with staff and contractors to correct these issues. We are currently remodeling and hope that you will consider us in the future.

4/10 Poor

Mike

Business traveler
Disliked: Cleanliness, property conditions & facilities
Find another hotel
This hotel is in serious need of a major overhaul. The carpet is awful. The layout is simply bizarre. The room had a decent bed, but the bathtub was filthy, the chair was gross, the tv was tiny...just a huge disappointment all the way around.
Stayed 1 night in Sep 2023
Response from Kim on Sep 19, 2023
Mike, I am saddened to hear that you found the bathtub filthy, chair was gross, and the tv was tiny. We pride ourselves on making our guests feel at home and it looks like we fell short. We are in the process of remodeling and hope that you may give us another chance to serve you better in the future.

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities
Very dirty, and AC in my room did not work well. Told desk, they said would be fixed for next night… it was still the same.. I cut stay short because I found an apartment..
Stayed 11 nights in Aug 2023
Response from Kim on Sep 7, 2023
Craig, thank you for letting us know about your stay. I am so sorry to hear that we fell short on getting your AC problem handled. I am working with staff closely to make sure this doesn't happen again. We are currently remodeling and hope to serve you better in the future.

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean rooms
Stayed 2 nights in Aug 2023
Response from Kim on Sep 5, 2023
Ebony, thank you for that wonderful review. I will pass along your comments to staff as I'm sure this will encourage them to keep up the good work! Thank you for staying at Baymont by Wyndham Kokomo.

6/10 Okay

Mary

Disliked: Property conditions & facilities
They were doing construction so that was messy and loud. The outside does not look like the pictures at all. Staff was friendly. It was definitely not as pictured.
Stayed 3 nights in Aug 2023
Response from Kim on Sep 5, 2023
Mary, thank you for letting us know about your stay! We are working on updating our online pictures and information regarding the remodeling. I am happy to hear that our staff was friendly. We hope to serve you better next time.

6/10 Okay

Mike

Stayed 3 nights in Aug 2023
Response from Kim on Sep 19, 2023
Thank you for letting us know about your stay.

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and hotel very quiet
Stayed 2 nights in Aug 2023
Response from Kim on Sep 5, 2023
Sharon, thank you for the 4 star review! We hope to see you at Baymont by Wyndham Kokomo again soon.

4/10 Poor

patricia

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
No more Baymont
Bad water pressure the water looked rusted. Weird floor plan to get off elevator and then up a ramp for wheel chair
Stayed 2 nights in Aug 2023
Response from Kim on Sep 5, 2023
Patricia, I am sorry to hear that the water pressure was bad and you found it hard to navigate the building. I am diligently working with staff to make sure that these issues are corrected. We hope to serve you better next time.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kim on Sep 5, 2023
Michelle, thank you for staying at Baymont by Wyndham Kokomo!

2/10 Terrible

Denise

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Omg, I never stayed in a place like this before!!! Just aweful. Shower didn’t work, carpet filthy,damage in and out of room, carpet stains outside of room!! Never again, needs repair 👎
Stayed 1 night in Aug 2023
Response from Kim on Sep 5, 2023
Denise, I am saddened to hear that your shower wasn't working properly. We are currently remodeling and hope to serve you better in the future!

6/10 Okay

Kerry

Traveled with family
Liked: Staff & service, room comfort
Not bad, no surprises.
The place is a little dated, could use an update, but clean enough. Bed was comfortable. And at a good price.
Stayed 2 nights in Jul 2023
Response from Kim on Sep 5, 2023
Kerry, thank you for letting us know about your stay. I am happy to hear that price of your room was good. We are currently remodeling and hope to serve you better in the future.

2/10 Terrible

John

Stayed 2 nights in Jul 2023
Response from Kim on Sep 5, 2023
Thank you for letting us know about your stay.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Ehh
The hotel was ok, but I wouldn’t say it was the best. The room was decent, but the tarps in the hall where they were working was kinda annoying. The fact that there’s only one elevator on the complete opposite side where we were located was agitating after an 8 hour drive. The breakfast was lacking, the stair landings were spongy, and just not really worth the $150 I had to pay.
Stayed 1 night in Jul 2023
Response from Kim on Jul 24, 2023
Thank you for letting us know about your stay. I apologize for the stair coverings that are being used for our remodel. We are looking into implementing something else that is a little more pleasant to the eye. The layout of the building can be tricky and we can understand your frustration. We hope that you will give us the opportunity to serve you better in the future.

2/10 Terrible

Anhony

Disliked: Cleanliness, staff & service, property conditions & facilities
dirty noise bad neighboorhood overpriced
Stayed 1 night in Jul 2023
Response from Kim on Jul 24, 2023
Thank you for letting us know about your stay. I am so sorry to hear that you didn't enjoy your stay. We are currently remodeling and hope that you will consider us in the future.