Ratings based on 49 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom New York/NJ
Good Hotel in KolkataPosted Jan 22, 2015
Pros: See above
Location: Museums, variuos private clubs (if you know members).
Safe, Clean and Comfortable. This is important given the relatively low income of the population and challenges of negotiating the city safely.
by A verified traveler
Most pathetic hotel I ever stayedPosted Nov 1, 2014
Over rated over hyped pathetic Hotel. When I reached the hotel the reception staff did not have any clue of my booking. Despite of showing them the reservation paper from Expedia..they took half an hour to figure out about the reservation and finally gave me a room (showing that they are doing a favor as they have no information and they will check with Expedia post this). Room was very average..not at worth the price paid for. I was just settling down in the room I heard someone trying to open the room door...when I asked who it was it was housekeeping. I never asked for anything so asked why he was here and trying to open the door to which the person replied just wanted to check whether there is an ash tray in the room or not. I was just astonished to this behaviour...I was travelling alone and spending 2 nights at this hotel was a nightmare. NOT AT ALL RECOMMENDED
for Personal Eventby Nelson
Posted Oct 31, 2014 on Hotels.com
for Familiesby Karthikeyanfrom chennai
pleasant durga puja stay at heart of cityPosted Oct 7, 2014 on Hotels.com
Had a great offer to stay at this nice hotel for Durga puja .. centrally located to visit most places ..
for Business Travelersby Himanshufrom Baroda
efficient & comfortable stayPosted Aug 1, 2014 on Hotels.com
Very pleasent & comfortable expirience
for Business Travelersby Sumitfrom Guwaha
AveragePosted May 13, 2014 on Hotels.com
Rooms are not upto standard .. Service level is quiet slow
by dipfrom hyderabad
budget hotel facilities at cost of a five starPosted May 7, 2014
booked a queen room, but got a simple double bed one.very stuffy rooms with archaic services.bathroom was scary wid minimum amenities.food quality was way below standard.a good hotel fot the 70s business crowd, not matched up with the young traveller used to bwtter sta dards
by Shuchifrom Delhi
Worn out hotelPosted May 7, 2014
Cons: the staff and the maintenance and cleaning
The hotel staff was extremely slow and not even courteous. the room was dirty and the bed linen was dirty as if it had been slept in. there was hair on the bed linen, the door handle was dirty.
for Business Travelersby A verified traveler
Posted May 2, 2014 on Hotels.com
for Business Travelersby abhijitfrom vizag
great location and good servicePosted Apr 23, 2014 on Hotels.com
i was in a royal room for two days with my wife and daughter. Particularly response of housekeeping section was excellent. Breakfast spread was very nice. only toiletries were not replenished on second day.But, on both days afternoon towels were changed without asking for it. First day, we were served fruits and biscuits but second day those were missing. However, staff were courteous and we enjoyed the stay thouroughly