Room type

Standard Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Superior Apartment

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Family Apartment

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Executive Apartment

Max Occupancy: 5 guests (up to 4 children, 2 infants)

Get an overview of this hotel5-star hotel with pools, private beach, full-service spa

Location

Located in Mastichari, this beachfront hotel is connected to the convention center, 0.8 mi (1.4 km) from Lido Waterpark, and within 6 mi (10 km) of Mastichari Beach and Tigaki Beach. Plaka Forest and Castle Palaio Pyli are also within 9 mi (15 km).

Hotel Features

Catch some rays on Neptune Hotels Resort, Convention Centre & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.

Room Amenities

All 569 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and plasma TVs with satellite channels. Guests will also find balconies or patios, refrigerators, and room service.

Hotel Amenities

Hotel Amenities

Step outside to unwind on the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Neptune Hotels Resort, Convention Centre & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 8 bars/lounges. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking is complimentary.

  • Free breakfast
  • Free self parking
  • Free WiFi
  • Free wired high-speed Internet
  • Number of restaurants - 4
  • On private beach
  • Free water park access
  • Full-service spa
  • Turkish bath/Hammam
  • Number of outdoor pools - 4
  • Children's pool
  • Indoor pool
  • Number of poolside bars - 2
  • Number of bars/lounges - 8
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Nightclub
  • Health club
  • Fitness facilities
  • Spa tub
  • Coffee shop or café
  • Snack bar/deli
  • Waterslide
  • Outdoor tennis courts 4
  • Sauna
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Pool umbrellas
  • Beach umbrellas
  • 24-hour business center
  • Conference center
  • Coffee/tea in lobby
  • Spa treatment room(s)
  • Spa services on site
  • Conference space
  • Conference space size (meters) - 1775
  • Number of meeting rooms - 21
  • Meeting rooms 21
  • Babysitting or childcare (surcharge)
  • Pool sun loungers
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Computer station
  • Arcade/game room
  • Billiards or pool table
  • Express check-in
  • Express check-out
  • Multilingual staff
  • Wedding services
  • Terrace
  • Garden
  • Gift shops or newsstand
  • Hair salon
  • Porter/bellhop
  • ATM/banking
  • Elevator/lift
  • Luggage storage
  • Number of buildings/towers - 37
  • Number of floors - 2
  • Total number of rooms - 569
  • Year Built 1991
  • Tennis on site
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Family Friendly Amenities

  • On private beach
  • Free Wi-Fi
  • Water park access (complimentary)
  • Outdoor pools
  • Children's pool
  • Indoor pool
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Snack bar/deli
  • Waterslide
  • Outdoor tennis courts
  • Refrigerator
  • Cribs/infant beds (complimentary)
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Laundry facilities
  • Arcade/game room
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Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Free WiFi
  • Free wired high-speed Internet
  • Balcony or patio
  • Room service (limited hours)
  • Plasma TV
  • Satellite TV service
  • Refrigerator
  • Bathtub or shower
  • Coffee/tea maker
  • Free cribs/infant beds
  • Daily housekeeping
  • In-room childcare (surcharge)
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Free toiletries
  • Phone
  • Desk
  • Blackout drapes/curtains
  • Air conditioning
  • Private bathroom
  • Connecting/adjoining rooms available
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Where to Eat

A complimentary breakfast is served each morning between 7:30 AM and 10 AM.

Proteas - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Open select days.

Taverna - This poolside restaurant specializes in Greek cuisine and serves lunch and dinner.

Osteria - Overlooking the ocean and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner.

Main Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

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Nearby Things to Do

A private beach, outdoor tennis courts, a health club, and a complimentary water park with a waterslide are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing on site
  • Aerobics on site
  • Basketball on site
  • Bicycle rentals on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Mountain biking on site
  • Pilates classes on site
  • Playground on site
  • Racquetball/squash on site
  • Sailing on site
  • Beach volleyball on site
  • Yoga classes/instruction on site
  • Snorkeling on site
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Spa Services

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Reflexology
  • Detoxification wrap
  • Massages
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at 2 AM

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Hotel Registry Number - 1143K015A0333100

Only service dogs are allowed

No rollaway/extra beds available

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: EUR 50,00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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