Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.6 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
by peng from london
Close to shopPosted May 23, 2014
Pros: The staffs
Location: Close to shop
Smell of damp in the room and corridor door. Outside surrounding not pleasant
for Couplesby john from united states
good as uusualPosted Oct 12, 2013 on Hotels.com
good as uusual
for Couplesby Wen from San Francisco
Outdated building not to Renaissance standardsPosted Sep 15, 2013 on Hotels.com
This hotel is completely out of date. The building was likely another hotel and was bought out by Renaissance. Our room was huge but completely empty. It looked it it use to be an office that was converted to a hotel room, and poorly done. There is still a strong lingering smell of smoke even though we booked a non-smoking room. All of our clothes smelled like smoke after our stay. And the location is nowhere near the city center.
for Business Travelersby John from USA
Good sceneryPosted Sep 7, 2013 on Hotels.com
A+ for the scenery from high level
for Everyoneby A verified traveler
Great airport hotelPosted Aug 17, 2013
Great hotel for a stopover but not for those on a budget.
for Personal Eventby Irrumj from London
Kotu do betterPosted Jun 27, 2013 on Hotels.com
Lobby needs airconditioning. The standard of English needs to be improved as this is an international hotel. We had some difficulty communicating simple requests. e.g ordering food. However this was a comfortable hotel with good standard of rooms. All in all a good stay.
for Familiesby A verified traveler
staffs very friendlyPosted Jun 11, 2013 on Hotels.com
for Everyoneby Dr Shuhaimi
my stay at kb renaissancePosted Jun 9, 2013
Pros: The service and friendly staff
Cons: Toilet fan nit working
Nice hotel. But the toilets suction fan not working.
for Everyoneby Cathy from Kajang, Selangor, Malaysia
5-star hotel but room is a little run downPosted Apr 15, 2013
Pros: Car park is just underneath the hotel.
Cons: Toilet and room is a little run-down to its standard as '5-star' hotel
Location: Good centralized location, next to a hypermarket.
This hotel might be the best in Kota Bharu, but the room is a little run down by its standard of 5-star.
Recommendedby A verified traveler from Norway
OverpricedPosted Mar 25, 2013 on Hotels.com
They need renovation. You pay to much for almost nothing but a big room.