Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby tatiana from singapore
Good for short stayPosted Oct 24, 2013
amazing location, it's so green and have lots of whild animals, nothing could spoil my weekend there, as I'm true lover of nature, and in bunga raya u feel really like in jungles! Lots of flowers, birds located in the rain forest. But if u r looking for perfect hotel - better keep looking :) The facilities r not that well maintained, upon arrival our pillow cases gave impression that someone slept on it already, bathroom is horrible ( well, by my standards) we stayed at plunge pool villa, but we hardly used pool as water didn't seem crystal clean.....between villas is not enough high plants, so can see next once...I suggest they make more privacy.... food in their grill restaurant on the beach could be improoved, in another one it's more Asian and seem to be ok, but still it's not that great if u r a food lover, though of cos metter of taste I guess.... Staff is very nice, and friendly, I would say that if I'll have to go to kote Kinabalu again I'll stay there again, as I just love that jungles :)))))
for Everyoneby A verified traveler
Perfect retreatPosted Oct 1, 2013
From the moment you arrive you feel in paradise. I loved that people is always kind and smiling paying attention to every little detail. Nature is amazing there. Great snorkeling in the beach which they keep clean and neat. We had monkeys visiting our roof and birds and flowers everywhere. Just remember to close the windows when you leave the room and don´t leave valuable stuff outside or else monkeys might take them.
for Everyoneby Krish from UK
Beutiful resort on a superb beachPosted Sep 29, 2013
Pros: The surrounding, staff, accommodation, the relaxing ambience, food
Cons: The placement of light switches in Deluxe accommodation for easy access Toilets in the residence Quicker food delivery Better signage to the Spa
Location: Beautiful white sandy beach Snorkelling facilities Walks into the forest Spa Could have also done scuba diving nearby
The, well maintained resort in an excellent atmosphere, majority of staff are very efficient & very helpful. The facilities were good; the kitchen staff could be quicker as there were delays in getting the food on the table. The residences were beautiful & comfortable. Very well furnished, the toilets were slightly disappointing- out-dated & the ambience was slightly frightening though the public toilets were soothing, welcoming & contemporary. The light switches in the Deluxe accommodation were difficult to reach & they could be better positioned for easier access. Overall the resort is superb & all involved should deserve full credit.
for Couplesby A verified traveler
ParadisePosted Aug 31, 2013 on Hotels.com
We only had a short stay of one night here but it was lovely. The food at the café was one of the best meals I have ever had and hubby thought the same about his. It was everything you would expect from a resort of this calibre. I couldn't fault the resort, but if you are after a quiet place to relax and drink cocktails by the pool, you can get better value elsewhere..
Recommendedby A verified traveler
Posted Feb 26, 2013 on Hotels.com
fantastic staff and great service!!! The non-motorized sports are free (i was able to book a fitness session, canopy walk, and snorkeling). Food is a bit expensive compared to the hotels on mainland but it is a resort afterall. Beach isn't as clean and the infinity pool in the villa is quite small. Would stay there again!
Recommendedby Rachel from Seoul, South Korea
Jungle ParadisePosted Jan 30, 2012
As a family of 4 with two preteens we absolutley love this resort. All the comforts and luxury of a five star hotel with seclusion. The villas are amazing - very spacious and private. The children had their own room in a deluxe villa. Some mold in the bathrooms - but then it is a tropical climate! But otherwise everything is beautifully kept clean and tidy. Food fantastic - a little slow to come to the table at times, but always very good. If there is something you would like that is not on the menu, given that there are only two restaurants - don't hesitate to ask, the staff will try to accomodate your wishes. It was incredible to wake up to a the sound of a monkey on the balcony, ghekkos and lizards, the wild boar wandering around, just being in the jungle without roughing it! Activities are great - to be able to use much of the water sports equipment without extra charges is a big plus. We would also recommend the zip wire activity (fee) and a trip to the orangutan sanctuary on the main land (the hotel are happy to organise). During the rainy season the tide brings in a fair amount of seaweed and rubbish on the beach each day, but again the hotel endeavour to clean it up every day. We would love to go back and definitely recommend this place if you want either a quiet, relaxing or more active holiday.
for Everyoneby Rachel from Seoul, South Korea
Jungle paradise!Posted Dec 29, 2011
Pros: The wild life - the 'not so' wild boar, monkeys, lizards and ghekkos to name a few. It felt like a jungle paradise, but great for relaxation.
Location: Be prepared to spend the night with the wildlife! Monkey on the balcony a couple of times. Also a lizard in the bedroom! We loved it!
As a family of four we were very impressed with the villas. We booked a deluxe villa which had a separate room where the children (pre-teens) could sleep - we had to pay for one extra bed. The space itself was fantastic, with a huge bed, TV's in both rooms, great stereo system, complimentary tea, coffee and soft drinks were added bonus. Some mold patches in the bathroom - but then it is a tropical climate! View from the bath incredible - very private too. The staff were all very friendly and helpful in all areas and should be commended. The food was superb, although slow to get to your table, reasonably priced. We ended up staying at the resort to eat since we preffered the menu at Bunga Raya, although you can go to Gayana. Don't be afraid to ask for something - particularly if you have children, the staff were willing to provide alternatives if they could. I was impressed with touches such as making sure food and plates were covered to prevent insects in the rooms, biscuits at bedtime etc. The pool was lovely, not enough beach towels readily available. Great activities if you want - with free use of most of the water sports equipment. Lovely beach and the staff try to keep it clean (not an easy task during monsoon season). We went snorkelling, 'sumo' surfing, kayaking. Other activities - canopy walk, 'Fying Squirrel' (zip line), jungle trek. Excellent spa. Off site - we enjoyed the marine centre at Gayana and the oranguatan centre at Shangri La, Rasa Ria.
Not Recommendedby A verified traveler from England
Bunga Raya paradise and peacePosted Sep 26, 2011 on Hotels.com
We visited this beautiful island and we were very impressed by every member of staff who worked there. Nothing is too much and we were told off for not requesting transport enough from our rooms (5 minute walk!) The only comment I would have is why was our villa so far away when the occupency was low. We could have been allocated a closer villa.
for Couplesby A verified traveler from London, UK
Great hotel - pity about the pollutionPosted May 3, 2011
We loved absolutely everything about this hotel - the location, the design, the facilities, the layout, the quality of the food, the friendliness and helpfulnesss of the staff. There was really just one problem, which was not the fault of the hotel, but the fault of the other (probably illegal) inhabitants of Gaya Island, and maybe commercial ships passing through nearby as well, many of whom must regard the sea as just one big rubbish dump, to judge by the quantity of waste that contantly washed up on the otherwise beautiful shore of the Bunga Raya resort. We felt really sorry for the management and staff of the resort who did their best to keep on top of the problem, but when you have a significant number of the local population who clearly care little about their environment, they are fighting a losing battle without some determined action by the government to deal with this problem. If you're not terribly bothered about walking on the beach and spending time in the sea, it won't concern you too much, because the resort is otherwise quite wonderful - but if you're beach and sea lovers, prepare to be disappointed.