Ratings based on 36 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kepayan

Shopping and family fun

Posted Jul 30, 2014
The fridge in the room was not working. The hotel replaced it within the hour. That is good service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Connected with complex, good for shopping & food

Posted Jul 23, 2014
Everything is excellent include wifi services. The only need to improve is their bathroom, surface of water run off is not so good, it cause a little bit inconvenience when shower. This might be happen to our bathroom only.
3 out of 5
by A verified traveler from Melaka

Conveniently located hotel

Posted Jul 14, 2014
Pros: Location was very convenient for shopping and moving around.
Cons: The rooms should be improved as even 3 star hotels which i have stayed in had better rooms.
The rooms were equipped with a very old built in air-conditioning which took a very long time to cool down the room, and this was very troublesome as we were not in the room the whole time. The fridge provided in the room was also not working and rather just "for show".
4 out of 5
Recommended
for Everyone
by Chai from Sarawak

Enjoy swimming in the pool very clean

Posted Jun 9, 2014
Pros: Reception very friendly
Cons: Special rate for parking for guest staying there
Location: Shopping at 1 Borneo
Don't like to pay for the parking in front of the hotel
3 out of 5
by muse from gaya island

not worth for the money.

Posted May 2, 2014
For me, I'm those ppl who has a strict about the environment of the room. But base of my exprirence, I won't recommend this hotel. First, this is far from city center. 2nd,Take a long time to check in, stuff doesn't not friendly as much. And the security box got problem, the door can't double lock from inside, can hear the noisy voice in the room. The bed is so tiny.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good and convenient

Posted Apr 28, 2014
Feel comfortable and convienient access to shopping mall. Room to improved was if wifi can acess in hotel room will excellent.
4 out of 5
Recommended
for Everyone
by anas from kuala lumpur

Close to hypermarket, food, atm machines etc..

Posted Apr 20, 2014
Pleasant stay. Room a bit small but clean. Hotel's staffs are well trained..
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to andeminities n shopping mall

Posted Apr 14, 2014
Excellent and nice hotel to stay. Nice hotel near to andemnities n shopping mall
4 out of 5
Recommended
for Everyone
by sharifah & rad

Very accomodative staff

Posted Apr 12, 2014
24 hours room service, convertible singles to king-sized bed -- what else would you ask for?
3 out of 5
Recommended
for Everyone
by Alicia Tan from Singaoore

4D3N inconvenient location

Posted Apr 5, 2014
Upon arrival at the airport, took a cab of 50 ringgit to the hotel. The cab driver warned that our hotel is a bad location as it is 20km away from the town. A taxi to town will cost 30rinngit. Checkin on 31st March at 12pm, the hotel was experiencing blackout, including the hyper mall next to it. We were informed the room isn't ready, so we headed for our lunch. We were famished kitchens in the mall couldn't operate due to the power failure, is all in darkness we had doughnuts & sandwiches instead. When we were informed our rooms were ready, is a duluxe room level 5. No air con, only a few lights working.. We were quite disappointed. The hotel staff has explained isn't their fault. We then headed down town took a Blue Public bus across the bridge which cost us 1 ringgit. Surprisingly, there were power supply in the town. We returned back to our hotel in the evening praying hard and yes electricity is back! The most unhappy is we couldn't find any local food at this area especially for BREAKFAST!. Is mostly restaurants.. The malls opens at 10am kitchen at 11am. We were desperate on our 2nd day we paid 27 ringgit each for hotel buffet breakfast! I asked if we could have the complimentary because we suffered a blackout yesterday she rejected. 3rd day again... For breakfast we paid 20 ringgit for breakfast in the hotel room. It was good. The hotel room is clean saw a cobweb above the ceiling. I liked the hotel facilities the gym is is in well maintained.