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Reviews of Coco Bay Resort

3 out of 5
Coco Bay Resort
Kumarakom North, Kottayam, Kottayam, Kerala

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 12 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 3 out of 46 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Johann, Canada

Liked: Cleanliness
Modern resort built in traditional style, Beautifully situated on the lakefront. Helpful staff and excellent restaurant. Great value. Water access from parking lot which is extremely difficult to find due to lack of signs. Highly recommended.
Stayed 1 night in Feb 2019

10/10 Excellent

Srinivasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It is located in a quite area by the lake. Food is decent in terms of quality but not over the top stuff. The kitchen could be better stocked though. The staff was friendly and helpful in spite of the property running full capacity. Overall, quite a value for money deal.

6/10 Okay

Jane4d, U.K.

Disliked: Cleanliness
great location
The hotel is adequate, fantastic location but poorly maintained. The cooked breakfast is standard omelet, which is lovely though commonplace throughout India. coffee is awful, standard Bru which is almost 50% chicory. Our room was not cleaned and the bath tub not jetted. Airport transfer at 1500 rupees is not available and we were charged 2500 to get to our next resort, Aquatic floating, just south of Kochi town. They seem to be catering more for domestic visitors wanting family holiday as opposed to foreigners looking for an experience. This is a shame as the location is amazing, the lake view incredible and at night you can watch bats in the trees, providing there is not a pool party in progress to distract them. They had their alcohol licence revoked & are keen to be paid cash, which l don't normally take issue with, but l felt odd on this occasion l certainly don't imagine much of the cash is passed to the workers, who though friendly did not seem well motivated. The location and wild life saved this stay, l would not return.
Stayed 1 night in Jan 2018

4/10 Poor

Jane4d, U.K.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odd atmosphere
The hotel is in beautiful location nothing short of idyllic. Preceded by a quaint boat transfer. On disembarkment the place looks fantastic.... The male receptionist, possibly manager was cold, he managed to make me feel l was intruding & l don't quite know how. We stayed only 2 nights, whilst we were out for the day our room was not cleaned, so much for daily house keeping. The food was adequate & restaurant staff far more hospitable, breakfast omelet was great though ready made white tea and coffee awful. The only juice was watermelon which was warm and we had to pay for a bottle of water. The general maintenance is poor, shower over an old bath, which is not a jetted tub! Were it not for the location I doubt this place would survive. Sadly l would not return.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
We were there for 1 day stay and its good resort just beside the Vembanand Lake with an amazing view. If someone is out there for a relaxing stay,its a perfect place. Limited Choice for food but the taste is good and reasonably priced. Overall a thumbs up for any one who would want a short n Relaxing stay !!!!

2/10 Terrible

Ambrose , E

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Photo shopped website
Got to take an old ricketty wooden paddle boat to access site...most dangerous at 2am

4/10 Poor

Noman

Liked: Cleanliness
A 4* budget hotel
Very friendly staff, Lizards in room, Table tennis with no rackets. Carrom board in bad condition. Fishing available but no fishing rods available, carry your own. No wall restaurant meant we were dinner for mosquitoes. Hotel has one of the best locations. Staff is very helpful in all ways and very well known hotel. They only need a few more heads to take of the property. Bathroom was cleaned, but a dead cockroach remained untouched. Consider it for the price and staff. Food is average.

2/10 Terrible

Vikrant, Goa

Disliked: Staff & service
Low service level and misinformation
I was especially ensured the wifi is working just on the time of the checkin but the wifi never worked. The hotel location is good but looks like it is managed by school kids. Do not expect any professional service though the people want to help the service level is of a cheap railway station hotel. I stayed between Aug 22 and 25

8/10 Good

CHANDRAN, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Cosy One on the lake front.
It's a wonderful cosy resort on the water. Small, private and beautiful. (there is a surprise going to this place- and i want to keep the silent for everyone to experience). Great Service. with some finer touches of extra luxury this can be a 5* Boutique and now i will give it a 4.5.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excellent view of vembanad lake. Friendly & courteous staff. Calm serene place away from hustle.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and superb setup
All the facilities and setup is extremely good!!! Only downside is the staff in Restaurant area.. That needs to be more groomed to handle guests, they lack spark in response or our while taking orders.. It got annoying sometimes.. Simple order for cold water was difficult to place..

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A serene resort
Overall a great location and a very nice resort. However first thing that needs addressing immediately is free WiFi! Next is quality of food both for breakfast and dinner.

2/10 Terrible

vk, Canada

Disliked: Staff & service, property conditions & facilities
There are better hotels in Kumarakom.
Booking room through Expedia is a bad experience, I would have got better deals 40% less if booked directly. Food at Coco Bay is horrible, We visited outside hotels to have food and avoided Coco-Bay. Fish item was not cooked (raw pieces), this was replaced but our appetite was lost could not eat it and had to pay for it. Booking was done through Expedia using VISA card and received confirmation from Expedia. While settling the bill, they did not receive the payment. we had to pay the amount to settle the bill. Please check it at your end and confirm.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Resort on Vembanad Lake shore
It is a good resort on the banks of the Vembanad Lake . Rooms are lake facing and the Lake view is excellent . But the Food is Average . I had issues with Fan and A/C Regulator in the room . The Pool is excellent . The Service staff are very good . The boat ride from the Car parking to the Resort is a good experience .

6/10 Okay

Tomas, London

Liked: Cleanliness
Tommys Coco Bay resort review from London
I stayed here 4 nights. Great resort for watching the sunset on the vast open lakes of Kumarakom and all the amazing birds like the Indian eagle and seeing the fisherman and boats. The rooms are comfortable. The food is an ok standard for Kerala food they do use a bit too much oil. Don't bother ordering any north Indian or the fish and chip it was the worst I'd ever had. The internet is a bit hit and miss but will get through. The staff are exceptional friendly and great playing pool with them and the owner is a diamond and very a interesting man great character. For the price you are paying I think its good and nice.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Nice location but room conditions need improvement
The resort is in nice location with lake view. But some facilities have bothered me alot. Blankets are not clean and are short. A/C water was leaking. Shower water was not coming out gentle and instead shooting very sharply which was annoying. Water bottles kept in the fridge have additional VAT which is ridiculous. most of the fittings like windows and window curtains curtains are not fitted properly. when we tried to open windows, the locks came out and curtains fell down. 5K per night was way too high for this resort.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for relaxing holiday
A great location, right on the lake's edge. More peaceful than other side of the lake at Allapey/Allapuzha which is very full of tourists out on houseboats. Here just some houseboats trundle by. There are also little boats used by locals gliding past. You can do boat trips around the backwaters, right from the hotel. The surrounding backwaters are smaller scale than Allapuzha but just as scenic. Very well maintained pool. Buffet food fine. A la carte food very good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Peaceful respite
It was hot and muggy so we really enjoyed the pool. Nice to be right on the lake and we liked seeing all the birds in the early morning. Good place to unwind with a book in the hammock...but don't go if you need activity.

6/10 Okay

Amber, Boston, MA

Good location only
Like a lot other reviews say it's only the location. The houseboat can pick you up from the resort dock. Rooms and service are three star. Nothing great. Would recommend only for a one night stay and not more than that.

10/10 Excellent

Vijay, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vacation at Kumarakom
Awesome location, excellent service, very cooperative staff. Breakfast buffet was complimentary, but limited options. Lunch and Dinner were a-la-carte, and I found the prices a tad expensive for a 3 star resort, but otherwise food was good. Highly recommended.

10/10 Excellent

RK, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good bet near Kumaracom
This is a good hotel with a lovely location. The rooms are basic but comfortable. The restaurant is quite good and reasonably priced. All in all, a good bet for a quiet hotel near Kumaracom.

6/10 Okay

sivakumar, chennai

Liked: Cleanliness, property conditions & facilities, room comfort
fantastic place
Fantastic place in midst of back waters. Staff was good. But they mainly run with trainees. Food was pathetic, definitely needs improvement else people will not go. No proper chefs. Staff are very good.

4/10 Poor

Varun agarwal, Kolkatta

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Its good
The resort location is the only best part ... Their s less variety of food in vegetarian menu nd that too they dont knw how to cook properly The service is very very slow they dont even give u water at night ... They earning are just for their location nd nothing else ...

8/10 Good

Sadhna, Delhi

Liked: Staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice resort with great location
It is very nice resort with great location and neatly maintained and affordable charges. I wish I could have stayed there for couple of nights. I stayed there only for one night but still it was memorable one. good food, nice swimming pool and great lake view.

8/10 Good

prashanth talkad, bangalore

Liked: Staff & service, property conditions & facilities
great getaway
a great location, courteous staff, good food with a few options tho not elaborate, perfect for the metrosexual to wind down in and around the pool gazing at the shikaara's and houseboats float by lake vembanad, nothing negative, except maybe the crows that prevent you from having lunch/dinner at the lakeside tables (though bfast and beer is served there)

10/10 Excellent

David, Detroit, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
We arrived after dark, following the signs for Coco Bay Resort. We found an empty office and a seedy building with the resort name. My initial reactions was, "not what was pictured in the brochure". Then a bag boy appeared and beckoned to be followed. He led us to a barge on a canal and indicated where to sit. He poled the barge down a lilly covered canal and stopped after 100 yards at a gap in a fence. We stepped ashore, follow a short path, then viola! a lovely resort. There were staff awaiting us with cold beverages and dinner menus on the veranda of a building of traditional local architecture. We then retired to our charming room which was air conditioned and spotlessly clean. Within 10 minutes dinner was delivered to our room. In the morning we were delighted by the property which faces Vembanadu Lake where house boat slowly float past and local fishermen can be seen in their boats. Breakfast was served in an outdoor, covered dinning room. My only regret...I had only booked the one night.

6/10 Okay

arun, chennai

Liked: Cleanliness
Disliked: Staff & service
cocobay
good trip, poor room service, good hospitality

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Hotel location and hospitality is good. Food is not worth the money.

6/10 Okay

captain K, canada

lovely location, basic amenities
rooms are very basic but adequate. hotel staff were sometimes disorganized (rooms not cleaned until in a timely fashion) in some respects and overwhelmed when at full occupancy. hotel staff were able to adequately organize laundry, transport to airport, and a canal tour. hotel proprieters discouraged leaving hotel for recreation ('there's nothing to do or see in town'). hotel proprieters also discouraged leaving hotel for dining ('this is the best and most reliable place to eat' and 'food poisoning is common here') even though there are several top notch hotel restaurants nearby with much more extensive menus and similar or slightly higher price ranges.

4/10 Poor

siddharth

Disliked: Staff & service, property conditions & facilities
Very Average
A very very small resort where all 20 rooms are located in a courtyard. But it has a nice pool and great view of the backwaters. Worst part is the restaurant service and food. But its just too small to be called a resort

8/10 Good

Sreenivas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable memories...
Great place and value for money. Very courteous hotel staff. To our surprise, food was awesome unlike other places in Kerala. Cleanly maintained property. I would for sure recommend this property.

10/10 Excellent

Peter, Brussels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in superb quiet spot
We are at a loss to know why this wonderful hotel only has 3 stars. The location on the edge of a lake is fantastic, as are the garden and swimming pool. The service was also excellent. In short, we have nothing but praise. Anyone who is looking for a tranquil spot for a couple of days by the famous Kerala backwaters should head for this hotel.

10/10 Excellent

Narasimha Reddy, Dubai, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Coco Bay Resort
I was stayed 2 days in Cocobay Resort in Komanrnkham and we enjoyed a lot. It's good place for honey money moon. Location is excellnet and Hotel service and rooma also very nice. Food also good.

8/10 Good

Shailesh, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cocobay Resort, Kumarakom
Good Place for the calm & peaceful stay. We were there during lean season, Aug 2-4th 2011. Overall good food, rather best in Kumarakom, nice stay with resort overlooking the lake..

10/10 Excellent

Harini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cocobay Resort - excellent stay
We stayed at Cocobay for 3 nights and 4 days. We had an excellent time there. The staff was very friendly. Comfortable room. Food was great - a little expensive though. The experience of reaching the resort via a boat was simply superb. Overall the experience was worth every penny and we got back home with lovely memories. Initially when we were looking for resorts in Kumarakom we were so confused as there were plenty of options. But hotels.com insisted that we could zero in on Cocobay and we are very thankful for that.

6/10 Okay

Annette

Disliked: Room comfort

6/10 Okay

marina , lecco

Liked: Room comfort
hotel affacciato sul lago
si raggiunge il resort attraverso un breve tragitto su di una chiatta, l'atmosfera è molto rilassata, si può usufruire dei servizi della piccola spa che offre trattamenti aiurvedici.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
リゾート感満点
周辺の喧騒からも離れてかつ湖畔に立地していることより、とてもプライベート感があり満足でした。特に早朝の静かさの中での瞑想やヨガは本当に気持ちよかったです！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Isa, France (76)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel de charme et surprenant pour l'arrivée ...
Magnifique piscine et vue sur le lac. Grande chambre confortable malgré une SDB qui pourrait être rafraichie. Personnel charmant mais pas de bar ... A faire la ballade sur les backwaters.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

enrique, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito Hotel.
Bonito Hotel, bonito entorno, muy tranquilo. Solo un problema en los alrededores hay poco que hacer, pero si quieres tranquilidad y descansar en un ambiente magnifico, es ideal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities