Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
96% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Excellent rooms disappointing service

Posted Jan 21, 2015
Pros: Rooms/location
Cons: Service
Location: Quite remote - good for a few days quite / getaway.
The location is beautiful - next to the bird sanctuary - very green and quiet overlooking the lake. Our room (lake view room) was lovely and we made good use of the pool. Food is limited to a buffet and we found quite expensive. What let the hotel down was the service - we were really disappointed.
4 out of 5
Recommended
for Everyone
by ajitfrom mumbai, india

Beautifully located hotel

Posted Mar 29, 2014
Provides a lovely environment with quaintly designed cottages over canals, with lush greenery around. Comfortable rooms with good air-conditioning. Hotel is located next to a beautiful lake and a bird sanctuary.
4 out of 5
Recommended
for Couples
by bijendrafrom san fransisco

great experiance

Posted Mar 16, 2014 on Hotels.com
Had a great time...
3 out of 5
Recommended
by Umangfrom Mumbai

Posted Mar 9, 2014 on Hotels.com
It was a good hotel.. very comfortable. Very good quality of services.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and relaxing

Posted Feb 19, 2014
We spent 3 nights at the KTDC and were very happy with our choice - a very nice change of pace from the hustle and bustle. We were overwhelmed by the beautiful location and layout of the resort: it is adjacent to the famous bird sanctuary and you are free to explore it at your leisure, the pool and view of the lake are also great. It's directly next to the Taj hotel so in case you don't want to have all your meals in the KTDC restaurant, you can treat yourself to a nice evening there. Maid service at the KTDC was very attentive - soap, towels etc. where replaced daily. However, some staff tends to seem not very motivated. For example, when we asked at the front desk on our first day what there is to do in the area, a young staff member just handed us the place mat that explained the birds in the area. We figured out ourselves how to rent a boat to explore the backwaters, how to take the bus to Kottayam and how to organize onward transport to our next destination (taxi stand on the main road). On the positive side, when I lost my camera on the way back to Cochi, they kindly supported us in searching for it.
4 out of 5
Recommended
for Everyone
by Paulfrom Cardiff, UK

Interesting Stay in an Interesting Place

Posted Jan 20, 2014
Pros: Peaceful location, lodges were well organised and private and lakeside position of lodges and restaurant.
Cons: Fine for us so hard to think of any suggestions for improvement.
Location: We chose the location due to proximity of the Bird Sanctuary. However, our tour was somewhat disappointing as the numbers of bird species was low.
The hotel is composed of rustic cabins on stilts with lakeside or canal location. Ours had lake view and was close to the swimming pool. The facilities were good and we found the place as advertised. The staff were helpful and the choice of food at meal times was very good. There was free Wifi in reception which we used. We really enjoyed our short stay (2 nights) and would return without hesitation.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Value for money

Posted Jan 19, 2014 on Hotels.com
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3 out of 5
Recommended
for Families
by Sandeepfrom Chennai

Ok not that much great. Front desk is very helpful

Posted Jan 10, 2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by Philipfrom Bangalore

Makes a passing grade.

Posted Jan 6, 2014
Pros: The design elements in landscaping- canals, domestic fowl, restaurant on stilts.
Cons: Attention to detail, sanitary fittings in the bathrooms.The cottages could do with better design elements, like the toilet pot not facing the bed.
Location: Neighbouring Taj Vivanta, it's right next to the bird sanctuary. A boat-trip offers better birdwatching opportunities against a morning walk.
The initial wow! of verdant greenery criss-crossed by landscaped canals soon gives way to the lack of attention to details and apathy typical of a government run place. Our bathroom did not have all the sanitary fittings in place, but the staff were quick to offer an alternative room when the issue was raised. The water in the canals has a circulatory system, which functions at sub- optimum level, causing stagnation in places.The waterfront hyacinth needs to be cleared or prevented like in the private resorts around. And probably the biggest downer is the food. Functional to say the least, but hardly authentic Kerala cuisine...smaller restaurants outside the resort do a much better job.
3 out of 5
Recommended
for Everyone
by Andrewfrom New York, NY

Last minute plans!

Posted Nov 19, 2013
Pros: The location, the property and most of all, the staff..
Cons: The cottages need a bit of sprucing up externally. The small canals need cleaning. And if the lighting was warm instead of white, it would be 5 star..
Location: Right on the water. I think this property has the best location of all in Kumarakom.
A friend and I were driving around in Aleppey when we decided to stay back for a day.. Went on Expedia looked up hotels nearby and KTDS was available and a little pricey than I would like to pay for KTDC. But it was last minute and options were limited.. So we booked it in seconds and landed up there in 15 mins, taking the reception staff by surprise..! But they were quick to work with us, up on their feet and promptly gave us the (best) cottage available etc. and in 10 mins we were checked in.. Left our bags and walked down to the restaurant for a beer and some snacks. Beer was flat, but food was relatively good.. Hung around for a while, went over to Taj for dinner (great ambiance, horrible food), came back and hit the bed. Woke up early and grabbed breakfast (was nice) and decided to take one of their boats and went on an hour boat ride in the lake. Was awesome, weather was good and the experience was memorable and worth the money (650 or something for the hour). Came back, ate at Tharavadu nearby (WOW!) and packed up and left. Staff was kind enough to extend checkout to 3 pm from usual 12 pm. Overall, experience was good. The property is huge and unlike other Kerala resorts with coconut trees, this one is heavily wooded, almost a forest spread over 100 acres. The cottages themselves were dated and rusty, but it was clean and so were the bathrooms (important for me). But the staff need special mention. They went out of their way to please. Will recommend!