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Sheraton Hong Kong Hotel & Towers

5.0 star property
Central hotel connected to a shopping center in Tsim Sha Tsui with 6 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Sheraton Hong Kong Hotel & Towers

Photo gallery for Sheraton Hong Kong Hotel & Towers

Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, TV, pay movies
Exterior
Exterior
Premium bedding, in-room safe, laptop workspace, blackout drapes
2 bars/lounges

Overview of Sheraton Hong Kong Hotel & Towers

8.4

Very Good

Popular amenities

  • Pool
  • Breakfast available
  • Hot Tub
  • Free WiFi
  • Gym
  • Parking available

Local highlights

20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Popular LocationCelestial Court1 min walk
  • Popular LocationPeninsula Hong Kong3 min walk
  • Popular LocationHong Kong East Tsim Sha Tsui Station3 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)31 min drive
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Room options

Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed

  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Double Bed

  • 206 sq ft
  • Sleeps 1
  • 1 Double Bed

Room, 1 King Bed, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 786 sq ft
  • Sleeps 3
  • 2 Double Beds

Club Suite, 1 Bedroom, Harbor View

  • 570 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Club Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 2 Twin Beds, Harbor View

  • 377 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, Harbor View

  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Bedroom

  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, City View

  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Kowloon

Located near the beach, Sheraton Hong Kong Hotel & Towers is in Tsim Sha Tsui neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Victoria Harbour and Repulse Bay, while Ocean Park and Hong Kong Disneyland® Resort are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Happy Valley Race Course. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Harbour City - 6 min walk
  • Victoria Harbour - 12 min walk
  • Happy Valley Race Course - 6 min drive
  • Hong Kong Convention and Exhibition Centre - 7 min drive
  • Lan Kwai Fong - 9 min drive

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • Yung's Bistro - 2 min walk
  • Omotesando Koffee - 2 min walk
  • The Café - 1 min walk
  • 視佳廊 - 1 min walk
  • The Lobby - 1 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Hotel near Victoria Harbour
Located close to Hong Kong Museum of Art and Hong Kong Convention and Exhibition Centre, Sheraton Hong Kong Hotel & Towers provides a terrace, a shopping mall on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature ocean views and happy hour. Yoga classes and fitness classes are offered at the gym; Sheraton Hong Kong Hotel & Towers also has dry cleaning/laundry services, 2 bars, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), concierge services, and free newspapers
  • Tour/ticket assistance, 1 meeting room, and luggage storage
  • Guest reviews give top marks for the location
Room features
All 782 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 300.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 300.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Hong Kong Hotel & Towers have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Hong Kong Hotel & Towers?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Hotel & Towers on Apr 16, 2024 start from $189.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hong Kong Hotel & Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hong Kong Hotel & Towers?

Valet parking is available for HKD 1920 per day. Limited spots are available.

What time is check-in at Sheraton Hong Kong Hotel & Towers?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sheraton Hong Kong Hotel & Towers?

Check-out is at noon.

Where is Sheraton Hong Kong Hotel & Towers located?

Located in Tsim Sha Tsui, this hotel is within a 15-minute walk of Hong Kong Museum of Art and Victoria Harbour. Lan Kwai Fong and Hong Kong Convention and Exhibition Centre are also within 2 mi (3 km). Hong Kong East Tsim Sha Tsui Station and Hong Kong Tsim Sha Tsui Station are within a 5-minute walk.

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 484 out of 1003 reviews" "
Rating 8 - Good. 331 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 50 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Christine

Disliked: Staff & service
Location was excellent! Hotel was very noisy and inappropriate for long rides travelers! Did not recognize bonvoy benefits since booked via Expedia!😢
Stayed 3 nights in Mar 2024

8/10 Good

Ronit

Liked: Cleanliness, staff & service, property conditions & facilities
Sky lounge is best. Worth the money to book a harbor view room. The bathroom is a bit cramped.
Stayed 6 nights in Feb 2024

10/10 Excellent

Bing, Laguna Niguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel with polite service, and walking distance to the ferry.
Stayed 1 night in Jan 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, only issue ( and I never write reviews ) check in and check out takes entirely too long and also nobody helps with your luggage ( usually I never want the assistance ) but It was actually needed and they don’t help. Great place / rooms / food/ good staff
Stayed 1 night in Feb 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at the Sheraton Hong Kong Hotel & Towers. The hotel is in a prime location, close to the MTR station, the ferry terminal, and the shopping and dining options of Tsim Sha Tsui. The room was elegant, cozy, and well-equipped, with a large window overlooking the Victoria Harbour an incredible view. The staff was courteous, professional, and helpful. The breakfast was very good, with a wide range of choices. The Sky Lounge was a great place to chill out and enjoy watching the symphony of sounds without the hustle and bustle. I would definitely stay here again for my next holiday in Hong Kong. It is a wonderful hotel and the location is a huge plus.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jeetesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property as it’s very convenient, clean and has excellent dining options in the hotel and also around the area
Stayed 2 nights in Jan 2024

10/10 Excellent

Annette

Stayed 6 nights in Dec 2023

10/10 Excellent

Godwin, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although an older property, location, view and service was excellent. Housekeeping and front office was great. Would definitely stay again.
Stayed 7 nights in Dec 2023

10/10 Excellent

Godwin, Miami

10/10 Excellent

Peter