“Our second home!”

We have stayed at the Crown Lanta several times, including a six week stay in June and July 2010. We are treated as "special guests" by a very friendly and accommodating staff. It feels like our second home. The hotel has access to a great flat walking beach. For people new to the island, the hotel is very close to the town of Saladin for convenient shopping.

“Nice hotel and quiet”

We stayed here for 5 nights during the begining of May. It was very quiet, mainly due to this being the start of low season. Rates for the hotel are also cheaper this time of year than usual. We were checked in quickly and shown to our room. Rooms are nice with large balconies and seating. Good modern room, with mini bar, tv, dvd player, hair dryer, fridge, dressing gowns, slippers, safe. Bathroom however did not have a bath, the shower was ok, but not very powerful and at times cold which is not what you expect from a '5 star' hotel. Breakfast good with wide range, cooked English/American, continental, Thai along with fresh fruit, cheese, ham, pastries and cakes. Also ate in the resturant which was good too. As it was low season there was only one restaurant open which was a shame as I thought the one by the pool looked better. But service good. The hotel is on a steep hill so walking from reception to the breakfast and then to the other pool can be tough, but a free buggy is available as and when. There isn't much to do in the area, unless you get the free shuttle or tuk tuk to saladan. Enough shops and places to eat which are far more cheaper than in the hotel. Beach is ok, but not the best in Thailand. Nice enough hotel but more a 4 star than 5 star.

“Great Hotel but you got to work for it.”

Great hotel and I would recommend going there but you need to work for it to be a great holiday. Eg. the main town is a ride away, even though transfer is free it has set times else you have to pay 50thb pp each way. the nice beach (long beach) is a car ride away 200thb. the transfer is long, 2 ferrys and a bumpy ride. the hotel food is expensive so i recooment you eat at in town. service is good but they are slow and everything, they make up for there smiles but seem to miss simple requests. overall the hotel is great so if you plan to stay put then its worth it - 3-4nights to really appreciate it.

“Hotel is nice, but where is the beach???”

The hotel itself was fine. The quality of the room and the service clearly met 4 star levels. However, what I did not know until I got to Ko Lanta, is that the beach at the north end of the island is basically a muddy bog. If all you want to do is swim in the swimming pool then you will be satisfied here, but if you want a nice beach experience on Ko Lanta, you are better off staying at a hotel on the central or southern beaches of the island.

“Not at all impressed - Would not Recommend”

After traveling for two weeks all over the south of Thailand, Crown Lanta was our last stop - the staff at this hotel was extremely rude and not helpful at all. We were baffled by how we were treated compared to the excellent service we received everywhere else during our vacation. There was absolutely no information in our hotel room about the hotel or the surrounding grounds. We had no idea where the restaurants were, how to book a massage, or even how to call the front desk (the phone speed dial buttons had no numbers on them so we just had to randomly dial buttons until the front desk happened to answer. And once they answered, they were hardly any help. We also had the worst massage I've ever had in my life, and I had about 10 massages during our trip to Thailand. The room was beautiful and clean, but the poor service at this hotel completely ruined our experience.