Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Malaysia

Excellent hotel - will definitely return.

Posted Oct 20, 2014
We visited Krabi and stayed at Mercure from 15 Oct to 18 Oct. Excellent hotel, good location for us - not too secluded and not too far from the town. Tuk tuk will cost ard 30 baht per person to aonang main area - which is about 10 mins away. Staff was attentive, polite and pleasant during our stay. Free wifi provided, and you can also use the PC near lobby FOC. we wish that there were more english channels for tv provided - beacuse most shows does not have subtitle. But overall we really enjoyed our stay at this hotel. Totally recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Pleasant stay

Posted Oct 16, 2014
So far the location is a bit far from the Ao Nang town, the remaining is very good! The staff is helpful and the environment is good! Overall it was a pleasant stay experience in Mercure!
2 out of 5
by A verified traveler from p

Incovenient location, bad rooms

Posted Sep 30, 2014
This hotel is located quite far away from the beach, shopping area, restaurants. They claim its a 10min walk away *wink* , but in d sweltering heat and high humidity its almost unbearable to walk. So you'l have to take a tuk-tuk everytime u wanna go anywer. thats 30 baht/person one way! you do the math. We were in room 5407, which is a fair distance between main entrance and the room with stairs to negotiate. So, the elderly or couchies..be warned!
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Very clean and great facilities

Posted Sep 30, 2014
The hotel is well located, away from the crowd. Facilities and rooms are absolutely clean and staff were very helpful and friendly! Definitely would come back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Johor

Nice hotel and near to beach good service

Posted Sep 27, 2014
Pleasant stay.quick feedback from all staffs and reasonable hotel charges
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great Hotel

Posted Aug 17, 2014
Pros: Staff were great and very clean
Cons: Adults only pool area
Location: Lots of shops and places to eat within walking distance.
From the time we arrived to the time we left we were treated like royalty. The staff were friendly and prompt with our requests. The rooms were very clean and the beds very comfortable. We did not book breakfast with our stay but wished we had done, as they looked great. We had a wonderful experience with Mecure Krabi and will return.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Decent hotel but Distance is a Problem

Posted Aug 10, 2014
Pros: Friendly staff. Cleanliness. Facilities. Swimming pool. Gym. 7-11 near the hotel.
Cons: Shaver and Toothbrush were not provided :(
Location: Quite a distance from Aonang beach and the bars in Aonang. 15-20 mins walk. Aonang beach is beautiful though. And tuktuk will only cost 30THB per pax.
Hotel is very pleasing but it is not exactly walking distance to Aonang beach. I spent on average 15-20 mins to walk to the beach. Hotel staff were polite and fluent in their English. They were also very efficient. The house-keeping team also does a very good job everyday.
4 out of 5
Recommended
for Everyone
by A verified traveler from malaysia

Poor Wifi connection

Posted Jul 23, 2014
Pros:
The hotel staffs were friendly welcome you upon arrival with a glass of welcome drinks. Booked a superior king sized with lovely decoration and comfy room. However, Wifi connection wasn't up to my expectation as the low speed internet disallow you to spend time at hotel. The location was noiseless during the night and its perfectly for those people who prefer relax without the noise from the tourist.
5 out of 5
Recommended
for Getaway With Friends
by aloha from singapore

clean

Posted Jul 21, 2014 on Hotels.com
the room are very clean, customer service very good and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur, MY

Nice hotel, highly recommended

Posted Jul 17, 2014
Pros: Wifi is strong and available everywhere in the hotel. Nice pool. Comfortable room.
Cons: Sauna/steam bath made available. Include breakfast in the room rate.
Location: Eat, go to beach, island hopping, elephant ride, rafting etc.
At first I thought this hotel is very isolated and far from the beach, nevertheless, if you do not mind renting a bike at 200 baht a day, this hotel location is not a problem at all. The check in is fast and smooth. Our room is a pool access room which is great and comfortable. Wifi is strong and available every where within the vicinity of the hotel and you don't have to log in again and again which is a big plus and convenient for hotel guest. Ample parking around the hotel which suits the hotel guest perfectly. The guest can park their vehicles nearer to their room. Very good access. Overall it was a pleasant stay. Down side: (1) No sauna/steam bath for guest. (2) Breakfast always not included. (3) Not very near to the beach.