Ratings based on 244 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Top Lage und sehr kinderfreundlich

Posted May 30, 2015
Hotel eignet sich gut für Kinder! Hotelanlage in gutem Zustand. Essen etwas überteuert und nicht speziell "authentisch". Besser auf Railay Süd bei "Mama Kitchen" oder "Last Bar" essen gehen.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Very nice stay, good experience and i get what i pay
3 out of 5
Recommended
for Families
by A verified traveler

Posted May 24, 2015
Pros: The cove views
Cons: food, beds, shower
Location: Bring a Frisbee, paddle ball, deck of cards, or other easy sources of entertainment. We enjoyed yoga by the rear pool and at the beach.
Stunningly beautiful natural scenery. A few hearty, scenic hikes. Warm, salty water to float and swim in, but we got stung by jelly fish and my daughter got multiple bites under her bathing suit (all sensitive areas) by a microorganism in the water. Abundant trash/litter strewn and piled throughout island and floating in water. Too many tourists accommodated on boat tours each day; literally hundreds at a time on a tiny beach cove. Need to limit daily capacities on each island to preserve beauty and serenity of the experience. Fun snorkeling - clear, warm water and many sea creature sightings. Disappointing food quality in hotel restaurant. Seek out the Aussie kabob guy, the Real Coffee house, and the Pranang local cuisine cafe for delicious alternatives. Mosquitos in hotel room (unscreened bathroom vent window left open prior to our arrival; sliding doors left open during daily cleaning). Beds excruciatingly hard; felt like sleeping on a piece of plywood with a thin layer of foam. Shower heads need replacement for proper, comfortable water flow. Two varieties of wild monkeys are very entertaining to watch. Okay to feed them banana or fresh coconut.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 18, 2015
Good location. The food quality needs improvement
1 out of 5
by A verified traveler

スタッフの対応で台無し

Posted May 5, 2015
部屋の掃除は行き届いているが、建物の老朽化は何とし難い。 朝食も種類が多く、3日間はなんとか飽きずに頂ける。 スタッフの対応は悪くなかったが、最終日、空港までの送迎を頼んだ際、何やら今の時間は受付けが出来ないようで、英語やタイ語で説明している内容の理解に手間が掛かった。それ自体は海外では良くあることで特に問題はないが、応対したレセプションの女性スタッフは言葉をなかなか理解出来ない私を鼻で嘲るように笑い、首を傾げて呆れていた。 こちらもそのようなあからさまな態度を目の当たりにし、不快であった。今後二度と利用することはないだろう。
3 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel on the beach.

Posted Apr 21, 2015
It was a great location on secluded beach. Must take a water taxi to get there so pack light to get your bag into the boat and wear shorts to not get your pants wet. Rooms are nice. Beds are as hard as a rock. Can get a mattress cover put on but still not comfortable. Wifi is iffy and only in public areas. Staff are nice but service is slow.
3 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable resort

Posted Apr 20, 2015
Pros: Location
Cons: Internet
Location: Excellent location
Good resort, bungalow could be better!! Internet is poor
5 out of 5
Recommended
for Everyone
by A verified traveler

genial

Posted Apr 16, 2015
No se como serán el resto de las habitaciones pero nosotros estuvimos en una habitación fantastica con un jacuzzi privado al aire libre y es una gozada. Cama gigante, habitación grande; no tengo queja la verdad. Y el desayuno que estaba incluido muy bueno y variado.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford, UK

Amazing hotel, right on the best beach at Railay

Posted Apr 15, 2015
Relaxing, yet some night life if you want it, very friendly bunch of people everywhere we went. close (boat ride) to Phi Phi, Krabi and so on ! Stay here ! no actually dont ..
3 out of 5
by A verified travelerfrom Seattle

Nice, but needs work

Posted Apr 13, 2015
Pros: The location is great, and worth the trip. I did feel welcome when checking in and when checking out the process was smooth.
Cons: Better food preparation, someone to monitor the pool situation so others don't take advantage.
Location: The location and beach are awesome. Warm waters and great views. Kayaking, swimming, some hiking available. If you just want to chill and grab some su
Overall, for the price, the Railay Bay Resort and Spa is just okay in my travel experience. I felt the food was adequate, but not outstanding. I had better meals in Khao Sok, a very small town near a National Park. I expected the food to be even better at this desired Thailand destination but was disappointed with the lack of flavor. The pool experience was also disappointing, as people would leave a book or towel on the lounges, and then go away for hours - holding their spot. I felt this was annoying and unfair to those who wanted to enjoy the ambiance and sun, and there should be rule or monitoring of this rude situation from other guests. Also, some of the staff were not as friendly as I expected. One night the bartender actually turned his back to me when I was just asking if he was open so I could order a beer. He never turned back to speak with me.