Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
94% of guests recommend
4.1 Room cleanliness
3.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Super bel hôtel ! Un coin de paradis !

Posted Apr 22, 2015
Perdu dans la montagne face à la Mer d'Adaman, magnifique hôtel et personnel aux petits soins !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California, USA

Beautiful Bungalow!

Posted Apr 12, 2015
Pros: The bungalow and resort grounds are very well maintained. Bungalows are clean, spacious, and deigned with attention to detail. Staff is helpful.
Cons: Breakfast could have been better.
Location: It is about a 10-15 minute walk from the pier on the East side of Railay. There is a really neat bar close by.
Railay Great View Resort & Spa was beyond amazing. The bungalow was clean, spacious, and beautifully designed. It had every amenity that you could ever want. Staff was welcoming and very attentive. Infinity pool has a amazing view overlooking the ocean.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom stockholm

OK men med skönhetsfel

Posted Mar 8, 2015
Trevligt byggd bungalowanläggning med pool. Stranden är OK men inte mer pga tidvattnet som frilägger dyiga bottnar. Det störde att det enbart fanns någa få solstolar vid poolen, varav flera dessutom var sönder. Varmvatten saknades fem av sju dagar och fyra gånger fixade man det. Maten var OK men frukosten kunde ha varit mer omfattande.
1 out of 5
by A verified travelerfrom Oslo

Disappointing

Posted Feb 18, 2015
Pros: Railay peninsula (location) and 2 good employees.
Cons: Too much to list.
Location: Beaches, island tours.
5 hour long trek to get there, disappointing service, little friendliness, no alcohol or pork, low value, no attempt at amending all of the faults and missing parts. Wifi never worked, but no refund or replacements or extras. No twin bed even though we ordered it and wrote specifically we needed it. Railay is a nice place, though.
3 out of 5
Recommended
for Families
by Sergefrom London

So So

Posted Jan 24, 2015 on Hotels.com
Its a nice place, Just a few things need work. If you come into West Railay Beach get a long tail round as its a long walk with bags. a service they should really provide. FOOD is really important in a 'hotel' and the food here was so so average. kids were running the kitchen and it showed. i just hate traditional/local food serviced badly. I had 2 Pad Thai's; one in the 'hotel' and one on West Railay. They were Exactly the same which only leads me to believe there a 'Pre-packed food' service on the island going on which is 100% awful. tasted all of MSJ. Other then that if you can deal with very steep walks then it all good in the rooms.
4 out of 5
Recommended
for Couples
by Sarafrom Ingarö

Bra värt varenda öre!

Posted Jan 13, 2015 on Hotels.com
Fantastiskt ställe! Lite långt och brant, så inget för rörelsehindrade eller dålig kondis. Trevlig personal bra frukost stadig wi-fi. Jag blev sjuk under min vistelse - bra Suport varmt vatten ett toppenställe med fläktande vindar
3 out of 5
Recommended
for Everyone
by A verified travelerfrom selangor

Walking distance to town but still bearable

Posted Jan 9, 2015
A quite place for a stay but there mosquito need to look and attend for a solution as there no mosquito killer
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Netherlands

Nice hotel on good location

Posted Dec 29, 2014
Nice hotel, its located a+-20 min walk from the commercial tourist site. Arrival was good we had a pickup from the aiport. The manager changed our rooms, we had two seperate villas which where located far from eachother, but he said he could change it into a very nice double villa with a ab beautiful view on the ocean. Room was overall neat and clean, but we did find cockroaches at night in bathroom. Because the hotel manager changed our rooms, we had an extra bed in one of the rooms. And after checkout the hotel staff at the frontdesk wanted to charge us for this extra bed in the room which we didnt use. This caused some confusion with the staff. But overall it was a good experience and nice stay.
4 out of 5
Recommended
for Families
by LIXIAfrom 中国

房间和风景巨好,上午前台服务差,早饭没给免费

Posted Dec 10, 2014 on Hotels.com
酒店非常漂亮,但是服务人员参差不齐。早上到早了,因为要2点后才能入住。7点到酒店,问了前台,说一个小时左右可以入住,于是我们还挺高兴的,就等。结果一晚上的红眼航班,等了两个多小时都没有入住,也不给水喝,还是我们问有没有水才拿来,很不热情。貌似早上值班的那个接待特别死板。问了好几次都说得再等会,然后就没信了。后来来了个男的,我又去问,于是马上就可以入住了。男的还态度很好,笑盈盈的。其实如果不能入住,非要两点可以告诉我们,我们放好行李可以先去干别的,非要说个一小时能入住,然后我们就无头苍蝇般的等。不知道酒店干嘛找个那个死板的女前台。有天晚上的前台也很好,妹妹生病了,我去找药,很善良的帮我找了半天。另外不知道HOTELS的为什么写着含早餐,但去酒店问人家说早餐要付费,一人300.最后我们住了三晚,一共四个人,等于有3600泰铢的早饭没有吃到,人民币也得700多块了。不知道HOTELS网站为什么写的信息不对,如果提前说没有,也就算了。写了有到了又不给早饭免费叫什么事儿。 不过客观的说,酒店环境房间真的是美极了。虽然服务遭遇糟糕女前台,早饭没给免费。但是除去这些绝对值得入住。
3 out of 5
by A verified travelerfrom canada

Not comfortable

Posted Nov 24, 2014
The staff was not the most helpful. Charged us for stuff we didn't use. Room had insects in it. Kind of a neat layout though. Food wasn't great. Not close to anything but beach right there.