Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia, MY

Comfortable place for vacation

Posted Sep 11, 2014
Resort is quiet and calm, coupled with very awesome hotel staff. Great pool and beach.. Only stuff to complaint about is the breakfast, no much choices available
4 out of 5
Recommended
for Everyone
by A verified traveler from edinburgh

Great hotel, fantastic staff

Posted Aug 30, 2014
Great hotel, in area much quieter than Ao Nang. Staff superb and rooms equipped to very high standard. Deserted beach which is just like the travel brochures. Hotel has great infinity pool also, We had a club room and the club lounge is pretty decent also. Will return, we travelled in August so as expected a few days it rained. Look forward to coming back in peak season.
Comment from Hotel Management
Sep 15, 2014 by Paul, Hotel Management
Dear “Bry”, Thank you for choosing to stay with us at the Sheraton Krabi Beach Resort. It’s great to read your review about the resort and how the staff were able to make your stay fantastic. The resort is located about a 15 – 20 minute ride away from Ao Nang and is in a much quieter part of the touristy area. May – October is the traditional rainy season so there will be rainy days, but hope that this didn’t impact your stay too much with us. There will be a few more people in the dry season and we look forward to welcoming you back. Warm Regards, Paul Tsuji Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice and quiet hotel by the beach

Posted Aug 21, 2014
Pros: Good beach location with great staff attitude
Cons: Aircon seems to be working weirdly
Location: 45 mins drive away from airport. walk out within 5 mins of sheraton there are a few eatery and a 7-11.
Excellent service by staff. Very genuine and friendly staff. Room is clean and simple.
5 out of 5
Recommended
for Couples
by A verified traveler from india

beautiful Hotel far from the hustle and bustle

Posted Aug 19, 2014
Pros: beautiful,big and great rooms
Cons: some staff are not that cordial ...however some are really good try and learn English ..it will only help to serve customer better
Location: location is far from city however good place for a silent retreat...aonang market for some shopping mainly clothing
it was a great experience as they have surprised us with romantic setting in the room and a birthday cake
Comment from Hotel Management
Aug 24, 2014 by Paul, Hotel Management
dear “gp”, Thank you for writing your comments about the Sheraton Krabi Beach Resort. As you have kindly pointed out, the resort is away from the hustle and bustle of the more touristy area and is really a great place to unwind and get away from it all. We are happy that you had your birthday with us and managed to have a romantic get away. We hope that you will come back and stay with us again in the future. Warm Regards, Paul Tsuji Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from SG

Nice resort with it's own private beach.

Posted Aug 12, 2014
Pros: I like the nice clean private beach.
Cons: For the breakfast buffet spread, it would be nice if more dishes could be changed daily. Having to eat similar dishes for 5days might not be so ideal.
First time to Krabi and enjoyed our 6D5N stay in Sheraton Resort. The service staff were friendly and approachable. The resort has all the facilities we wanted and I enjoyed the pools and it's closeness to the clean beach! Given the numbers of stays in Sheraton and it's location, we were glad to include daily breakfast.
Comment from Hotel Management
Aug 15, 2014 by Paul, Hotel Management
Dear “Rachel”, Thank you for reviewing the Sheraton Krabi Beach Resort. I would like to say that the beach is private, but all beaches in Thailand are public beaches. The location of the resort gives you that private feeling. Fantastic to read your thoughts about the staff being friendly and approachable. The resort has 2 infinity pools and they are both a close walk to the beach which we clean on a daily basis. We hope that you enjoyed breakfast in the resort and believe that breakfast packages are a lot better value. We hope we will have an opportunity to welcome you back in the future. Warm Regards, Paul Tsuji Hotel Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Singapore

Nice big resort right on its private beach.

Posted Jul 31, 2014
Pros: Well maintained, very green, clean and spacious to walk and lounge around. They even have a very good Indian restaurant inside. Overall loved it.
Cons: House keeping was at times hurried thing, forgetting aminities, but evening turn down made it up. Pity,They stopped complimentry town transport.
Location: A 7-11 next door. A massage joint Thai & Indian Restaurant opposite offer good value.Tour trips start early and finish last, since away from Aunong.
Me and my wife booked this hotel through Expedia. Hotel is what they say or even better. View from the room was good, a combination of garden and the sea view. Excellent staff, eager to please witha smile.Club room upgrade though was not worth the charges. Bit far away from the action but very peaceful and serene and that is what we were looking for. As a whole, gave us good value for our money.
Comment from Hotel Management
Aug 17, 2014 by Paul, Hotel Management
Dear “Sudhir”, Happy that you enjoyed your stay with us here at the Sheraton Krabi Beach Resort. All beaches in Thailand are public beaches, but due to the location of the resort, it does come across as a private beach. The rooms all have a view of the well maintained garden and some of the rooms have sea views. Thank you for your comments about the staff and how they were eager to please. We are sorry if you thought that the club room charges were not worth the price, we do get a lot of very good comments about the Sheraton Club, the benefits and the service provided. We hope that you will come back again on your next visit to Thailand. Warm regards, Paul Tsuji Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Elegant hotel, beautiful grounds and great beach.

Posted Jul 26, 2014
Pros: Price, food and the grounds
Cons: A Japanese restaurant would be good.
Location: Exploring other food outlets
The entire experience was more than we had expected. We have been to Bali, Phuket, Pattaya , Penang, Langkawi, etc. and this came out tops when compared to the other 5 star hotel and resort experience in terms of price. it was indeed value for money. We would recommend it to our friends and relatives.
Comment from Hotel Management
Aug 17, 2014 by Paul, Hotel Management
Dear “Elizabeth”, Thank you for your comments about the Sheraton Krabi Beach Resort. We are happy that you enjoyed your stay with us. The garden and the beach are looked after by our hard working landscape team, the landscape team were over the moon with your comments. We thank you for your recommendation and hope that we can welcome you back in the future. Warm Regards, Paul Tsuji Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Sheraton - a must stay when you visit Krabi

Posted Jul 3, 2014
Pros: The comfortable room.
Cons: 1. Carpet all the guest rooms 2. Buggy services to be more frequent as it is quite a distance from guest rooms to reach any other place of the hotel
Location: Massage, massage and massage. No point going to bars in Krabi, choose Bangkok or Pattaya instead if you are looking for nightlife.
Everything is awesome inside of Sheraton, a very relaxing place.
Comment from Hotel Management
Jul 15, 2014 by Paul, Hotel Management
Dear “Kath”, Thank you for taking the time to post a review about the Sheraton Krabi Beach Resort. We are glad that you managed to relax. Your points are noted, however we will not be able to carpet any of the guest rooms as they were recently renovated with tiles. The resort does have 6 buggy’s and we are replacing a couple of the older buggy’s this year. The Mandara spa gets very good comments and we are glad that you liked the extra service and personal touch. We hope that you can come back for another relaxing holiday, away from the stresses of city life. Warm Regards, Paul Tsuji Hotel Manager
4 out of 5
Recommended
by Candy13

Posted Jun 20, 2014 on Hotels.com
Comment from Hotel Management
Aug 23, 2014 by Paul, Hotel Management
Dear "Candy13" Thank you for staying at the Sheraton Krabi Beach Resort and thank you for rating the resort. We are glad that you enjoyed your stay with us and hope that you will come back and stay with us again on your next visit to Krabi. Warm Regards, Paul Tsuji Hotel Manager
5 out of 5
Recommended
for Everyone
by Clarissa from Malaysia

Great place to relax...

Posted Jun 18, 2014
Very peaceful with friendly staff, wonderful experience
Comment from Hotel Management
Jun 23, 2014 by Paul, Hotel Management
Dear "Clarissa", Thank you for posting a review about the Sheraton Krabi Beach Resort, it's great that you enjoyed your stay with us. Your comments about the staff are very much appreciated. We hope we can welcome you back in the future. Warm Regards, Paul Tsuji Hotel Manager