Ratings based on 209 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Outstanding resort !

Posted May 19, 2015
Pros: I must thank the staff, especially the drivers of the buggy.
Cons: The furniture in the living room is pointed, so it can be painful if they have gentle curves when you knock into the furniture.
Location: We took the shuttle to go to Ao-Nang and Krabi. We also took our own taxis.
I stayed in the suite. It is not exactly cheap to stay at Sheraton, but I would still recommend it. My mother had difficulty walking due to her age and we used the buggy sooo many times and they are always obliging. I love the facilities especially the swimming pool. It is nice to swim and watch the sunset while you sip your drinks. The food in the restaurant is average. The place is really clean and well-maintained. I didn't particularly like my jacuzzi because it is hard to get into the tub so it's quite a waste. But overall, it is the staff who made the place special for me - the kindness, empathy and ever-ready smile and willingness to help.
2 out of 5
by A verified travelerfrom Krabi

Beau cadre - personnel antipathique

Posted May 18, 2015
Hotel dans un cadre magnifique mais... - personnel antipathique - chambre vue mer mais très lointaine! Et toutes les installations sont à minimum 10 minutes de marche...
5 out of 5
Recommended
for Everyone
by A verified traveler

酒店环境,服务棒

Posted May 14, 2015
1,前台有一位会中文的接待 2,早餐丰盛,口味佳 3,所有工作人员热情服务 4,房间又大又漂亮 5,下次一定还会入住
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and amazing beqch

Posted Apr 21, 2015
Resort was excellent, lovely room, great pools and amazing beach!
Comment from Hotel Management
Apr 26, 2015 by ptsuji, Hotel Management
Thank you for your comments about the Sheraton Krabi and glad that you enjoyed your stay with us. Warm Regards, Paul Tsuji Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Paradise!

Posted Apr 6, 2015
The Sheraton was absolutely amazing! Recommend to anyone who travels to Krabi!
Comment from Hotel Management
Apr 11, 2015 by ptsuji, Hotel Management
Dear Guest, We are glad that you enjoyed your stay with us at the Sheraton Krabi Beach Resort. We are all happy that you recommend us and hope that we can see you again. Warm Regards, Paul Tsuji Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Sheraton Resort Krabi

Posted Jan 28, 2015
Pros: Garden landscape
Cons: No
Location: Nil
Great time and peaceful Service is good Nice garden
Comment from Hotel Management
Apr 11, 2015 by ptsuji, Hotel Management
Dear Guest, Thank you for staying with us at the Sheraton Krabi Beach Resort. it’s great to read that you enjoyed your time with us. Warm Regards, Paul Tsuji Hotel Manager
4 out of 5
Recommended
for Families
by Annafrom Poland

Holiday

Posted Jan 13, 2015 on Hotels
The hotel was very nice. Great beach. Pools also nice. Breakfast is good. The food at the Italian restaurant excellent. The service friendly. On the downside: Prices in the bars and restaurants of the hotel very high! Spa very expensive approx. $ 100 hour massage. In the city for $ 10 :) The room had an uninvited guest - a cockroach :( The hotel apologized and gave platter ....
Comment from Hotel Management
Apr 27, 2015 by Paul, Hotel Management
Dear "Anna", Thank you for your review of the Sheraton Krabi Beach Resort. We are happy that you enjoyed your stay with us. The prices in the resort are on par if not lower than the other five star resorts. The spa is run by a well known spa operator "Mandara spa" and all that try the service enjoy the experience, it is very different from the local massage places. Again, thank you for your feedback. Warm Regards, Paul Tsuji Hotel Manager
5 out of 5
Recommended
for Families
by A verified traveler

Sheraton Hotel, Krabi, Thailand

Posted Jan 9, 2015 on Hotels
My family and I stayed in the hotel for 7 nights and we wished we stayed much longer. The hotel has beautiful grounds, very helpful and friendly staff and good food. It's an excellent resort if you want peace and quiet and dislike noisy hotels and club freaks. It's a perfect get away for families and couples. However, the beach is very stony and quite dirty by western standards. Also do not take any boat trips being offered by the locals for island tours which is just a complete waste of time and money because the islands are very busy and over crowded by tourists from all over.
1 out of 5
Recommended
for Families
by Haraldfrom New York

Poor Starwoods property

Posted Jan 5, 2015 on Hotels
Horrible and old resort, with unresponsive staff. I would have expected better from this hotel chain.
5 out of 5
Recommended
for Families
by fabienfrom Singapore

3 nights stay at Sheraton Krabi with family

Posted Dec 21, 2014 on Hotels
3 nights in the very comfortable and high standard hotel, staff friendly and always smiling. Beautiful beach and nice view. 10-15 by Taxi from main beach Ao Nang. Lot of shops and good restaurant outside the hotel.