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Reviews of Sunda Resort

3 out of 5
Sunda Resort
19 Moo 3, Ao Nang, Muang, Krabi, Krabi

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 163 reviews" "
Rating 8 - Good. 74 out of 163 reviews" "
Rating 6 - Okay. 30 out of 163 reviews" "
Rating 4 - Poor. 13 out of 163 reviews" "
Rating 2 - Terrible. 4 out of 163 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Sapiah, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A disappointing stay!
Too far from beach. Hotel is deserted...only 4 of us stayed. We check out after first night. The place has no security. The room with dbl bed has water leaking from the ceiling after a heavy rain at night and wet the comforter. We found white particles scattered on d floor, could be from the celing.
Stayed 3 nights in Aug 2018
Response from Kingmalika on Aug 16, 2018
First of all, we are apologize for any inconvenience cause during you stayed with us.And thank you very much for your beneficial comment.

10/10 Excellent

Zila, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort
Staff very helpful & polite, clean & comfort room. Privacy location.
Stayed 3 nights in Mar 2018
Response from Soi on Apr 11, 2018
Thank you for your feedback!

4/10 Poor

Riles, Vernon, British Columbia. Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ants. Lots and lots of ants
It seemed ok at first, the staff was very friendly. Major language barrier, so if you can't handle that this us not for you. It's definitely aways from the beach. The room I booked was on the canal so the mosquitos were bad. But I guess that's to be expected. It was waking up with ants crawling all over me that put me over the top.
Stayed 2 nights in Feb 2018

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Samnang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, but a little far out.
Sunda Resort was a fairly nice hotel. The room was nice, the bathroom was not as nice. It is also a little ways from the beach area. They do have a shuttle that can take you down every couple of hours, but you have to find your own way back.
Stayed 2 nights in Jan 2018
Response from Soi on Feb 7, 2018
Thank you for your feedback.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating
Clean room, extremely friendly women staff, run by muslims no alchol, remote area, outdated photos
Stayed 2 nights in Jan 2018
Response from kingmalika on Jan 30, 2018
Thank you for staying with us. We really appreciate your feedback!

6/10 Okay

Frankie, New Zealand

Liked: Staff & service
Great staff
We were warmly welcomed and looked after during our stay. The kindness and helpfulness of the staff was the best part of our stay here. The facilities are adequate but worn down and could do with a spruce up. Nice pool. Close to the main beaches. A few bugs and lizards around and loud prayer from the nearby mosques.
Stayed 3 nights in Jan 2018
Response from kingmalika on Jan 30, 2018
Thank you for staying with us. We really appreciate your feedback!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More information needed in description
Few things; We were the only people at the hotel. Muslim hotel no alcohol permitted. Didn't seem or feel safe. Hospitality was next to zero. We checked out within an hour so it was a waste but in order to feel safe and not spend another moment in this place we checked out. The shuttle services run to beach at specific times or u can have them shuttle you for a fee per person. We came down abt 5 min after shuttle time mind you it did not leave and we were only ones in hotel and were still charged also we were not picked up at agreed time and had to pay for a tuk tuk to get back! We had the tuk tuk driver wait for us while we gathered our belongings and left.

6/10 Okay

Mohd Shukri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Suitable for muslim travelers
Hotel concept was good, but several minor items that need to be repaired in the room were not done during our stay. Hotel do not have much ameneties, e.g. no ironing equipment / area. Hotel does provide halal restaurant for muslim travelers and breakfast at the hotel were quite acceptable & convenient.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The resort quite far from the baech
Air con inside the room is very hot even the temperature is 16"c..abit disappointed about the swimming pool,very small..but I like the resort natural environment..like jungle..staff quite friendly and helpful..I ask the staff help us to call tok tok at midnight cause the shuttle only until 930pm the he ask the other staff send us go to ao Ming beach... I suggest better rent a motorbike there just ant 250Thai Batt per day..

6/10 Okay

ian, bangkok

Disliked: Room comfort
staff friendly but hotel isolated from tourist are
Booked hotel to have romantic valentines day, asked for queens size [large ]bed, We got 2 uneven size single beds pushed together, shower area large enough , but not tiled, just cement floor & walls, bathroom area was not fully enclosed letting insects & mosquitos in. Hotel near muslin temple got woken up 5am most mornings. Lucky hotel has free transfer to beach & main shopping area, long walk just to the nearest beach , got red eye from pool.

6/10 Okay

Verified traveler

Cheap but inconvenient in many ways.
The hotel is far from everything, they have a shuttle service but it's still inconvenient. The breakfast is ok but it gets old quickly, they serve almost exactly the same every day. The wifi was less than ideal in my room. Because of the jungle theme, there are tons of bugs everywhere. The staff was helpful when asked but wouldn't go out of their way to aid you otherwise.The hotel is cheap (considering everything is more expensive in Krabi compared to other places in Thailand), I'd honestly recommend spending a little more and stay elsewhere.

2/10 Terrible

Daniel, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bear Grylls would find this primitive
This was an horrendous hotel, it all looks very pretty when you arrive, but that goes downhill pretty quick once you get to your room. The bed had stained linen, the base makes a noise every time you move. The toilet door has a bolt on the outside, so makes you think that the place is unsafe. Bathroom very primitive, there is no aircon in the bathroom so its hot in there, you are not allowed to flush toilet paper down the loo, it must go in the open bin, The bathroom is not a sealed, so all creatures can get in. Floor had a broken tile which i cut my toe on. the shower was dreadful, shower curtain looked like it had not been changed since the place was built, it was rotten with stains and mouldy. The restaurant is outside with a roof on it , a nice touch, but fails terribly. We went for breakfast only once, bugs and ants can get to the food as the was not food covered up and there was ants and flies all over the food, the cakes were covered in them. The food looked like it had been there a good few hours before we got there at 8.30 for breakfast. Free transport into Ao Nang is needed as the walk is far, and on returning you need to get a tuk tuk, as the road to the resort has no street lights. Asking for a ride to Ao Nang beach always made us feel like we were putting them out. All in all it made our stay in Krabi not a good experience, We checked out 2 days early and returned to Bangkok.

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small patch of paradise
What a lovely place, tranquil and exquisite, lovely staff and a lovely enviroment, we came for a week and stayed for a month

8/10 Good

Ein, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The quiet atmosphere of the hotel
Hotel may not near the beach or center of Ao Nang but hotel provides shuttle to both area. Recommended for people looking for more quiet and serenity area. The room itself is spacious and complete with air conditioning, kettle, mini bar and tv with limited channel. The bathroom is unexpectedly spacious too. Shower is in open space with no tiles which gives a rustic vibrant. Breakfast is delicious with limited variety. Muslim should not worry to enjoy the breakfast as this hotel is halal certified. The staff is helpful too. If your tour is late to pick you, just ask the staff to call them. Don't bother to booking canal room as the canal is not beautiful as the picture depicted.

10/10 Excellent

Isabelle, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chillaxing at Sunda Resort
We stayed at Sunda Resort for 3 days. The resort is located a short tuk-tuk ride from Ao Nang. We loved being surrounded by the sounds of nature and felt very relaxed during our brief stay. The staff were friendly and the food at the restaurant was quite tasty.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Deep, Quiet and Serene Sunda Resort
As it is like Resort, one should not except it like an hotel. It is located quite deep into a sub-urban very off the noisy and crowded street. So meaning to say, if you need to yourself out on the street, the resort staff are more willing to help ferry you out which are inclusive but provided it is before 9;30pm. Having to say that before 9:30pm, the resort staff did an exceptional ferry for us as we check in late for the first day and are starving and where the only place to feed ourselves are on the street. Overall the resort are fine nice quiet surrounding and environment where you could hear the cries of crickets in the night.

8/10 Good

Kenneth

Liked: Cleanliness, room comfort

6/10 Okay

Lindsay, Toronto

Liked: Cleanliness, room comfort
Disliked: Staff & service
A little too out of the way and pretty rude staff
I don't think this was worth the money we paid. Hotel is well out of the way from everything, though the offer for drop off/pick up into town was great and we used it quite a few times. Breakfast was pretty terrible but you'll be able to find something to eat and hotel staff (aside from the guy driving the tuk tuk into town) we're not interested in making anyone's stay more enjoyable. Just a so-so place to stay.

4/10 Poor

Anna, U.K.

Disliked: Staff & service, property conditions & facilities, room comfort
Awful. Awful. Awful.
After seeing rating of 4 star I thought this hotel should be pretty good. It wasn't! - Rude staff. Seem distracted all the time. - They cannot speak English well. Takes a while to communicate with them. - Wifi was really bad. - Bathroom has a half finished look to it. Also floods badly after each shower. - They provide no food and drink. So when we first arrived we had Pringles and cups of tea for dinner. They did not have any other food on offer. And sell no drinks. We would have ventured out for food and water but we did not know where the shops were and did not want to venture into the dark streets only armed with a torch. - As the beach is quite far away they provide a free shuttle service which is useful. Major problem with the language barrier for the shuttle back as we needed to phone them but we always got there in the end. Usually they only took about 15 minutes to pick us up apart from one time where the car saw us, drove past us and drove away. 48 minutes after the initial call we were picked up. No apology or anything. Pros: - The outside area looks pretty cool with the jungle theme.

8/10 Good

Shim Shian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julie, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atsmophere.. Great staff n nice food
We really had a great 5 days stay in Sunda Resort... Definitely will come back again soonest..

8/10 Good

Katherine

Liked: Cleanliness, room comfort

8/10 Good

Leydy diana, Netherlands

Liked: Cleanliness
Disliked: Staff & service
Good enough for the price
We had a good time, the hotel is good and the garden is beautiful. But the staff do not speak english, so It was hard to get extra information from them.

6/10 Okay

Jason

Liked: Cleanliness, room comfort

4/10 Poor

Iain, Malaysia

Disliked: Staff & service, property conditions & facilities, room comfort
Sunda Resort is over rated
This is a budget hotel/motel. I say motel,because there is very little service on offer. The rooms are clean but the ensuite is not up to standard. It's effectively an add on extension with basic concrete floor and plastic roofing. F&B is low end. Buffet breakfast is inadequate. The hotel is essentially Muslim and offers no bar facilities, which was never mentioned in previous reviews. The long 20 min walk to the main road makes it less attractive than other similar star rated hotels. Probably best suited for back packers.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
One Night In Sunda
We decided to Stay one night at the Sunda Resort the night we arrived in Thailande. Our flight land at 2am and our holidays resort was booked only for the day after so we sent few e-mails to Resort to see if they have 24h reception and ONLY Sunda replied. From the airport to the hotel in the middle of the night, we didnt have any choices and take the only "fake" taxi for 1000 Bahts. The reception was nice and explained us everything, we entered a cozy room with a HUGE bathoom and very clean. The wifi was free and the room equiped with fresh water. The breakfast is served until 10, and we went around 9:30, I have to say that is the only bad comment I will give, it was very small, everything was on open air to insects, the coffee was really bad...There was a swiming pool but we didn't have time to use it. On Saturday there is a local market nearby with amazing Thai food and a free taxi to the city. I recomend this resort for the price and the quality1

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not bad but wouldn't stay again
This hotel was okay. While the staff were nice, the room was just okay. My husband and I requested one queen or king size and ended up with two singles pushed together which were uneven, leaving a gap in between which was quite uncomfortable. The roof is also metal and squirrels run on it in the middle of the night and it echoes loudly in the room. The resort is also located next to a mosque that chants over a loud speaker very early in the morning. I had to wear earplugs to drown out all the noise to get some sleep.

8/10 Good

Emily, China

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful for families
It was generally a nice stay for a family. Swimming pools are small but clean. Environment is generally, but sometimes there are some sort of performance nearby at midnight... However, I heard from other people who stayed near beach that it was much noisier there. So I was glad I chose this place. The resort is a bit far from the beach. It said 10 mins walk, but it was difficult when it was either hot in the day time or dark at night. So the best way is to get the free transfer from the resort. When you want to go back, you have to call the resort. We didn't get a local sim card, but the Thai people are really nice. Usually we just borrowed a phone from the restaurant and managed to get back.

10/10 Excellent

ANKIT, Madhya Pradesh, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to Stay.
The Stay was nice. In the beginning just had few glitches, but it was quickly resolved by the staff. Just a suggestion the canal which is inside the hotel, if it will be cleaned regularly the canal side room will become a nice room to stay in the hotel. All in all the experience was nice.Appreciate the hotel staff and their work.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If stay here again.
We had a really nice stay at the hotel. The bungalow is very roomy with a large balcony (we stayed on the canal side) and a large bathroom with lots of room to leave beach clothes to dry. It was cleaned thoroughly and everything we needed was provided. Breakfast was good and there was variety. The hotel is very beautiful with green trees. We visited one pool and it was great, perfect for our two year old. The staff wasn't outstanding, but everyone was helpful. They have a free shuttle to the beach, although you can easily walk. The hotel is basically across the street from the Muay Thai gum and that was a plus. Just don't book a ferry to Phi Phi because you can get it cheaper on the beach.

10/10 Excellent

Malgorzata, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent!
The best choice fo ever! Amazing jungle, amazing resort

8/10 Good

Loz, Australia

Liked: Cleanliness, staff & service, room comfort
Comfortable Stay
I found the staff at Sunda very helpful and polite. The drivers (free hotel shuttle) were always happy to drop us off at Aonang / Nonparathara areas. Pick up from these areas back to the hotel was easy. The driver usually arrived within 10 mins of a phone call. Thai Sim card was cheap to buy at local mini marts. Room was comfortable and air conditioned. We had adjoining rooms ( 2 adults/ 2 children) which overlooked the pool). The bathroom was OK but the "outdoor" look was was not well designed as it looked unfinished. The 2 swimming pools were nice but not large. Enjoyed our swims after dinner . Breakfast was very average. Small selection and many dishes catered to Asian palate ( Eg Fried squid in chilli). Though toast, pastries, yoghurt and cereals were also available. Laundry service was good at 50 baht per kilo. Quite cheap and clothes came back next day, folded. Wifi was available from our room but staff had to reset for us everyday as it dropped out. Though not a problem for them and they were happy to assist. Also had a coconut oil massage (Preeda Massage) and she came to my room. Good service and good price. We did not eat at the hotel restaurant at night as there were too many choices in town. TV channels were Thai with only 1 news channel in English which kept us up to date with latest world events. Overall, the hotel was in a forest setting with abundance of plants. Very tranquil and calming. A good stay at a reasonable rate.

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lee, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like a vip
It seems we were the only ones there when we first arrived, hence it feels like we were VIPs. The nature surrounding the very rooms made it feel really calming. Facilities worked well. The beds were really comfy. The best was the transport service available to and fro Ao Nang beach. We can just call them up to fetch us anytime (from 8am to 9pm) and it feels like we had a personal chauffer esp since there were noone else to share the ride with. Slightly disappointing was the breakfast. Since there were few of us, there was't actually a buffet but just an a la carte menu. It was still ok though..

10/10 Excellent

zhen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great surrounding, close to nature
the villas are surrounded by the nature. one can really hear the sounds from birds and insects. a lovely atmosphere for those who love nature. the hotel has 2 swimming pools but 1 of them is closed when we were there probably due to low season. although the hotel is quite far (in terms of walking) to the ao nang centre, it provides free shuttle service for both back-and-fro :)

6/10 Okay

Verified traveler

Liked: Staff & service
Misleading pictures
Other than the outside walkways this hotel has some totally misleading pictures. In reality the rooms are comfortable but the en suite needs completing. They have one half tiled and looking nice but The rear wall and the shower have a plaster finish (not so nice). But the worst part is the shower floor that looks like it has had a wall removed and you can see the brick at the concrete level in the floor. Totally lets the bathroom down and gives an unfinished/work in progress appearance along with the unsealed tin roof.

6/10 Okay

AG, Singapore

Liked: Cleanliness, staff & service, room comfort
The resort is in middle of farm, 10mins drive from Aonang beach. They have free shuttle service. Breakfast is good. However the area is swarmed with lizards running everywhere (both inside & outside room). Asked for a queen size bed, they put two single bed and joined with gap inbetween. Not highly recommended.

8/10 Good

Ranjeev, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway.
Peaceful is the word that comes to my mind for Sunda. Staffs are soft-spoken and very helpful. I was very much satisfied with their etiquette and interaction with us. Most importantly the free shuttle from hotel to Aonang and Naoparatha beach was very helpful. Would definitely chose Sunda the next time we visit Krabi. Thanks.

10/10 Excellent

avi, india

Liked: Staff & service
Its nice

6/10 Okay

Tan, pj

Liked: Cleanliness
clean rooms but a bit further away
environment and landscape of the hotel is fantastic. the room was clean. however its a little further away from the beach in comparison to those hotels located along the hustle bustle streets of Krabi. but hotel do offer pick up and drop off services to the beach for free .

8/10 Good

Ednadeyn

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Ednadeyn, Singapore

Sunda Resort
Overall has a nice ambience. But it is located at the countryside, therefore it's hard not to get mosquito bites. Good service, friendly and helpful staff, we enjoyed our stay there (:

8/10 Good

G, sydney

Liked: Cleanliness, room comfort
Disliked: Staff & service
lost in translation
beautiful location but had difficulty with the simplest of conversations. Restaurant was terrible, we ordered starters and main courses.They came out in dribs and drabs one of the people in our party was finished before some had even had starters.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
decent stay
We stayed here for three nights in a pool side room. We really loved the pool. The hotel is beautiful, with a feel of nature. We enjoyed our stay with the relaxing and quiet atmosphere. However we were quite disappointed with the toilet in the room as it was left unfinished with part of it still with cement walls and floor. The staff has been really friendly and helpful with our requirements. There is also free shuttle to and from the beaches.

8/10 Good

azrul, johor, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service
owesome

10/10 Excellent

Che, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star Hotels with 5 star quality!
A very good resort for couple or family for holidays, located a bit away from Ao Nang beaches but offers tranquility and beautiful surrounding with tropical trees, river and a comfort to muslim as the hotel is Muslim owner and provide Halal food. Receptionist and hotel staff were very nice, and provide good services include free tuk tuk transfer to town and nearest beaches. The room rate also very resonable. Overall, it give more value for your money and a peace to your travel.

8/10 Good

Itzik, Israek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel far from everywhere
The hotel is very nice with very nice gardens. The rooms are very nice and the staff is very helpful. The shuttle is very efficient, but still it is very difficult to get anywhere due to the hotel's location.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good place to stay
overall great but they need to improve on the shower heads cleanliness.. got moss causing water flow to slow.

8/10 Good

Gaxton

Liked: Cleanliness, staff & service, room comfort
Sunda Resort - April 2013
After arriving on a stormy wet night I was initially horrified at the location of the hotel, as I was last to be dropped off by the bus, and it seemed to be miles from the beach. However, after finding a map I realised I was only a 15 minute walk from the beach, and it became even easier to reach when I learnt that the hotel provided transport and drivers to take you anywhere in the local area throughout most of the day. Additionally, they will also send somebody to collect you until 2130 hrs and so you don't need to spend money on taxis or tut-tuts. My room was very clean, and the staff were polite and courteous at all times. For those (like me) who don't travel with a laptop, there is an internet terminal at the reception which can be used without charge. I would use this hotel again. P.S.Learn a few words of Thai and they will be impressed.