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Reviews of Vienna House by Wyndham Andel's Cracow

4 out of 5
Vienna House by Wyndham Andel's Cracow
Ul. Pawia 3, Kraków, Lesser Poland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 1000 reviews" "
Rating 8 - Good. 242 out of 1000 reviews" "
Rating 6 - Okay. 18 out of 1000 reviews" "
Rating 4 - Poor. 5 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Iuliia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms look beautiful and there was a possibility to choose one with a bath and breakfast buffet had so many options. Highly recommend!
Stayed 1 night in Apr 2024
Response from Hubert Cholocinski Operation Manager on Apr 9, 2024
Dear Iuliia, I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,

10/10 Excellent

Ted, Taipei

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's very close to the train station and shopping mall
Stayed 1 night in Apr 2024
Response from Hubert Cholocinski, Manager on Apr 8, 2024
Dear Ted,Thank you for this positive review of your stay with us.It delights us to know that our prime location, adjacent to the train station and shopping mall, significantly added to the convenience of your visit. We are equally pleased to hear your commendations on our impeccably clean rooms and the overall condition of our hotel, reflections of our commitment to providing an exceptional environment for our guests.While we are thrilled about your positive remarks, we also noticed your service and room amenities ratings. We constantly strive to deliver top-notch service and amenities, and we take your ratings as an opportunity to ensure that every aspect of our guest experience meets the highest standards.We are proud to have had the chance to serve you and are always looking for ways to enhance our guests' experiences.We would love to have you back.All the best,Hubert Cholocinski, Manager

10/10 Excellent

Alphonse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I pass through Krakow. I love this place.
Stayed 1 night in Feb 2024
Response from Hubert Chołociński on Mar 10, 2024
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Your recommendation is highly appreciated.Sincerely,Hubert CholocinskiOperation Manager

10/10 Excellent

Paul

Traveled with partner
Liked: Amenities
Very pleased with everything at the hotel.
Stayed 3 nights in Jan 2024
Response from Hubert Chołociński Operation Manager on Jan 15, 2024
Dear Paul,We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Helen

Stayed 6 nights in Jan 2024
Response from Hubert Chołociński Operation Manager on Jan 15, 2024
Dear Helen,We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, convenient location, great staff and nice rooms! I would highly recommend!
Stayed 2 nights in Jan 2024
Response from Hubert Chołociński Operation Manager on Jan 15, 2024
Dear Charles,Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your opinion and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Paulina

Stayed 1 night in Dec 2023
Response from Hubert Chołociński Operation Manager on Dec 30, 2023
Dear Paulina,Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say, this is a luxury hotel and offers a luxurious stay. Everything was perfect. It isn't the normal type of location I would usually stay in, I prefer traditional, but no complaints at all. Definitely felt pampered and loved all the little extras in the room. The staff were very friendly too. The location could not be better. Close to the town centre, right next door to the shopping centre and train station. Wonderful hotel and stay. The staff very kindly looked after my bags till check in, which was very kind and helpful.
Stayed 1 night in Dec 2023
Response from Monika Dalmata on Dec 19, 2023
Dear Darren,I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,Monika Dalmata,Front Office Manager.

10/10 Excellent

Derek Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Monika Dalmata on Dec 19, 2023
Dear Derek Robert,Thank you for your feedback and the highest rate. We look forward for your next visit. See you soon!Best regards,Monika Dalmata,Front Office Manager.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be better with limited effort
Nice hotel. Good service but can improve. Breakfast very expensive vs what it is, limited cooked breakfast that’s often dry and not fresh. Nice touches removed from rooms like beauty product, sewing kits, toothpicks etc and cheap toilet paper
Stayed 3 nights in Dec 2023
Response from Justyna on Dec 8, 2023
Dear Aki Tani,I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are very sorry about your experience with breakfast and we can promise that your comment will be discussed on our daily meetings.Looking forward to your many returns.Kind regards,Justyna,reception

10/10 Excellent

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay ..great location despite the crazy weather...breakfast is also great
Stayed 2 nights in Dec 2023
Response from Hubert Cholocinski on Dec 5, 2023
Dear Timothy,I would like to thank you for your recent stay at Vienna House by Wyndham Andel's and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,Hubert CholocinskiOperation Manager

10/10 Excellent

Olena, Dnepropetrovsk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Vienna House Andel's Kraków on Dec 20, 2023
Szanowna Pani Oleno, Dziękujemy za wystawienie opinii, cieszymy się, że będzie Pani dobrze wspominać pobyt w Krakowie.Pozdrawiamy

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on Nov 6, 2023
Pani Małgorzato, W imieniu całego zespołu Vienna House Andel's Cracow bardzo serdecznie dziękuję za Państwa pobyt i pozytywną ocenę naszych usług, lokalizacji i personelu.Zawsze cieszymy się na Państwa przyjazd i z niecierpliwością oczekujemy kolejnych odwiedzin w Krakowie.Z wyrazami szacunku,Tomasz PiórkowskiRegional Director Kraków & Katowice

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and location, easy to get to from train station. There are less costly options but honestly I would pay extra for the location. Breakfast was above average. Room very comfortable and spacious. Only tidbit was they had a movie night in the square and though they stopped before it got too late, the audio was too loud.
Stayed 4 nights in May 2023
Response from Tomasz Piórkowski General Manager on Oct 31, 2023
Dear Austin, Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not included
Stayed 1 night in Oct 2023
Response from Tomasz Piórkowski on Oct 30, 2023
Amazing feedback! Thank you for your wonderful comments and sharing such a lovely review for other travelers to read.With best regards,

10/10 Excellent

Alphonse

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to stay here
Stayed 1 night in Oct 2023
Response from Justyna on Oct 24, 2023
Dear Alphonnse, Great to hear from you after your stay with us! It would be our pleasure to greet you again in Vienna House Andel's Cracow in the future. We will also appreciate your recommendations among your Family and Friends. Warm regards

8/10 Good

Raymond

Stayed 4 nights in Oct 2023
Response from Tomasz Piórkowski General Manager on Oct 14, 2023
Dear Raymond,Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your opinion and will be happy to greet you here again soon.Best regards,

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Nice location close to the railway station so could drop our bags off and then its a pleasant 10 minute stroll to the main square.
Stayed 1 night in Sep 2023
Response from Tomasz Piórowski General Manager on Oct 10, 2023
Dear Mark,Thank you for being with us and taking your time to leave the feedback.Thank you once again for your kind feedback and we are looking forward to the opportunity of welcoming you back to andel’s, where we assure you of our best attention. With kind regards, Tomasz Piórkowski

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t provide us with water and toilet paper for our last day. when we called the office, they corrected that quickly.
Stayed 1 night in Oct 2023
Response from Tomasz Piórkowski General Manager on Oct 10, 2023
Dear Frank,Thank you for being with us and taking your time to leave the feedback.Best regards from Cracow,

10/10 Excellent

Alphonse

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Oct 2023
Response from Tomasz Piórkowski on Oct 4, 2023
Dear Alphonse, Thank you for taking the time to tell us about your experience at Vienna House by Wyndham Andel's Cracow. It is always a pleasure to receive positive feedback.Sincerely,Tomasz PiórkowskiGeneral Manage

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Friendly staff
Stayed 3 nights in Sep 2023
Response from x on Sep 26, 2023
Dear Guest,I would like to thank you for your recent stay at Vienna House Andel's by Wyndham Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,Tomasz PiórkowskiRegional Director Kraków & Katowice

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean
Stayed 1 night in Sep 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on Sep 13, 2023
Dear William, I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,Tomasz PiórkowskiRegional Director Kraków & Katowice

2/10 Terrible

Ivan

Stayed 1 night in Aug 2023
Response from Justyna on Oct 24, 2023
We are grateful for the time spent to share your opinion with us. We are veryy sorry that we were not able to meet your exeptations.With best regards,

10/10 Excellent

monica

Stayed 1 night in Sep 2023
Response from Monika Dalmata on Sep 11, 2023
Dear Mrs. MonicaGlad to hear from you after your visit to Vienna House by Wyndham Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,Monika DalmataFront Office Manager

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on Sep 5, 2023
Dear Jackson,Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Bikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on Aug 31, 2023
Dear Bikas,We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, excellent condition, very friendly staff
Stayed 1 night in Aug 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on Aug 26, 2023
Dear Adam,We are glad you have spent with us such a good time. Impatiently looking forward to your return visit in the future.Kind regards from the beautiful city of Kraków,

10/10 Excellent

Marie-Danielle, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located near the train and bus stations. About 10 minute walk to the main square. Breakfast was ok. I mentioned that I was a Expedia Gold Reward Member but was replied that it was in the system. I am not aware of any benefits with that membership.
Stayed 3 nights in Aug 2023
Response from Tomasz Piórkowski Regional Manager on Aug 14, 2023
Dear Marie-Danielle, Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Manager

10/10 Excellent

Ron

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Tomasz Piórkowski on Aug 14, 2023
Dear Ron, Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to visit Krakow
Great location near the old town,shopping centre and railway station.The staff are very freindly and helpful, they are a great asset to the hotel. The breafast is fantastic with a good variety off food and drinks .
Stayed 2 nights in Aug 2023
Response from Tomasz Piórkowski Regional Manager on Aug 14, 2023
Dear Guest Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Manager

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is incredible for the price. Rooms for Europe are large and the air conditioning is strong. Bathrooms are very spacious. The staff is so friendly and helpful. Would stay here again and again
Stayed 1 night in Aug 2023
Response from xxx on Aug 5, 2023
Dear Kathy,Glad to hear from you after your visit to Vienna House by Wyndham Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,Tomasz PiórkowskiGeneral ManagerDear Guest,

10/10 Excellent

A R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from xxx on Aug 5, 2023
Dear Guest,Glad to hear from you after your visit to Vienna House by Wyndham Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,Tomasz PiórkowskiGeneral ManagerDear Guest,

10/10 Excellent

Hans, London

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely, modern and extremely well located hotel in Krakow. It is a 5 minute walk from the main square and a 1 minute walk to the huge shopping centre that surrounds the main train station. The hotel is highly recommended. However a word of warning. The hotel cooperates with a company called Gr8ways for excursions incl to Auschwitz. We booked through them to avoid being scammed but they failed us completely and the only reason I am not calling the company a scam is because we eventually got a refund. I believe the hotel played a huge part in getting us the refund, so AVOID Gr8ways AT ALL COST
Stayed 2 nights in Jul 2023
Response from xxx on Aug 5, 2023
Dear Hans,Glad to hear from you after your visit to Vienna House by Wyndham Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,Tomasz PiórkowskiGeneral ManagerDear Guest,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tomasz Piórkowski on Jul 25, 2023
Dear Guest, Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Director Kraków & Katowice

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023
Response from Tomasz Piórkowski on Jul 25, 2023
Dear Guest,Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Director Kraków & Katowice

8/10 Good

Sarah

Stayed 1 night in Jul 2023
Response from xxx on Aug 5, 2023
Dear Sarah,Glad to hear from you after your visit to Vienna House by Wyndham Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,Tomasz PiórkowskiGeneral ManagerDear Guest,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tomasz Piórkowski on Jul 25, 2023
Dear Guest,Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Director Kraków & Katowice

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Tomasz Piórkowski on Jul 25, 2023
Dear Guest,Thank you for staying with us and taking your time to rate us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tomasz PiórkowskiRegional Director Kraków & Katowice

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, very clean hotel. Beautifully decor and reception and cleaning staff very friendly and welcoming. The breakfast had plenty of options too. Very impressed and good value for money. My only negative point was the restaurant. We decided to stay and have lunch at the hotel and the service wasnt great. The staff were extremely slow and unorganised. The food was ok but nothing special. Other than that I would recommend this hotel to everyone I know. We would love to visit again.
Stayed 4 nights in Jun 2023
Response from xxx on Jun 16, 2023
Dear Mrs. Amelia,Thank you for choosing Vienna House by Wyndham Andel’s Cracow and for sharing an honest opinion regarding your recent stay with us. Your feedback is very much appreciated and we do take into consideration all the comments that we receive from our Guests. Please accept my sincere apologies for any inconveniences that occurred during your stay. Kind regards Tomasz Piórkowski General Director

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michal
Satisfying stay in a comfortable and clean hotel
Stayed 4 nights in May 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on May 15, 2023
Dear Michal,Great to hear you have plentifully enjoyed the Vienna House experience! It will be our pleasure to host you once again. Please, do not forget to recommend us to your Family and Friends. Yours faithfully,

10/10 Excellent

HALINA

Liked: Staff & service, property conditions & facilities, room comfort
The location is perfect and the servis.I stay there every time I visit Cracow.
Stayed 2 nights in Apr 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on May 15, 2023
Dear Halina,Great! We are glad you have spent with us such a good time. Impatiently looking forward to your return visit in the future.Kind regards from the beautiful city of Kraków,

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent. Near main train station, next to huge shopping mall, and short walk to old town square.
Stayed 1 night in May 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on May 15, 2023
Dear Stephen,We are so happy we were able to fulfill your expectations in the matter of localization.We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location or exploring Krakow centre on foot, and further afield by train. Only negative was the duvets which were too small for the beds, but that wouldn't put me off staying there again.
Stayed 3 nights in Apr 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on May 6, 2023
Dear Robert,I would like to thank you for your recent stay at Vienna House b Andel's by Wyndham Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakow 2023
Hotel was great, good location, very friendly staff would not hesitste to stay again.... the only issue rooms are sometimes cleaned quite late
Stayed 6 nights in Apr 2023
Response from Tomasz Piórkowski Regional Director Kraków & Katow on May 6, 2023
Dear Natalie,we are grateful for the time spent to share your opinion with us.Thank you very much for your wonderful comments that contribute to our personal satisfaction. It has been our pleasure to be your host at Vienna House Andel’s Cracow and it will be our great joy to welcome you back in the nearest future. Please, do not forget to recommend our hotel and the offered services to your Family and Friends.Kind regards from the beautiful city of Cracow.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Cleanliness overall was good although on the first morning left the bag out for reward (no cleaning option) bag still on door - towels had been replaced - dirty cups still there, bed unmade - no reward 😞. Staff were helpful, breakfast was good - hotel in good location - overall a good experience & would stay again
Stayed 3 nights in Apr 2023
Response from Tomasz Piórkowski General Manager on Apr 28, 2023
Dear Lisa,Thank you for taking time to rate us. We are glad your overall experience was positive, but the information about your disappointments is very important to us as well. Thank you once again for your kind feedback and we are looking forward to the opportunity of welcoming you back to andel’s, where we assure you of our best attention. With kind regards,

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Krakiw 2023
Great hotel. Staff very efficient and welcoming. I would highly recommend a stay here.
Stayed 3 nights in Apr 2023
Response from Tomasz Piórkowski General Manager on Apr 28, 2023
Dear Susan,Thank you very much for your time and for giving Vienna House Andel's Cracow the highest rate. We are so glad you have plentifully enjoyed your stay and we would be happy to have you with us again soon! Please, do not forget to recommend us to your Family and Friends planning to visit Kraków.Warm regards,

10/10 Excellent

John

Stayed 3 nights in Apr 2023
Response from Tomasz Piórkowski General Manager on Apr 28, 2023
Dear John,We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Liam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel to stay in and the staff were so helpful. We had 7 rooms booked and turned up early but they managed to get us all early check in and located next to each other. Location is excelled with everything In walking distance
Stayed 2 nights in Apr 2023
Response from Tomasz Piórkowski General Manager on Apr 20, 2023
Dear Liam,I would like to thank you for your recent stay at Vienna House Andel's Cracow and especially for posting such a great review, and for honoring us with your highest rate. We are simply happy that you will bring back home exclusively positive memories from your visit to our property. This is what we stand for.Looking forward to your many returns.Kind regards,

10/10 Excellent

nurit

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Tomasz Piórkowski General Manager on Apr 20, 2023
Dear Nurit,We much appreciate your highest rate and will be happy to greet you here again soon.Best regards,

10/10 Excellent

Rebekah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights, hotel was excellent. Spotlessly clean, staff very friendly and helpful. Excellent location, close to the main square, with great transport links. Would highly recommend to anyone going to Krakow!
Response from Tomasz Piórkowski General Manager on Apr 13, 2023
Dear Rebekah,Great to hear you have plentifully enjoyed the Vienna House experience! It will be our pleasure to host you once again. Please, do not forget to recommend us to your Family and Friends. Yours faithfully,