Ratings based on 335 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sunderland

Excellent hotel, very close to the Main Square

Posted Jun 23, 2015
Pros: Everything, from the location, to the well appointed rooms.
Cons: The beds are very comfortable but a choice of pillow would be nice.
Location: Krakow is a beautiful city with lots to see. There are trips offered, and there is something going on in the main square night and day.
We really enjoyed our stay at The Holiday Inn, the location is superb. Rooms are spacious and spotlessly clean. I was a little unhappy about the corner shower, it is at least 12 inches above the ground and stepping out onto a ceramic tiled floor with a bath mat I was worried about slipping. I have never seen a shower cubicle so high off the floor. They serve a delicious buffet breakfast with something to suit everyone, from an excellent selection of fresh fruit, cereals , an amazing cold table with cheeses, hams, smoked salmon etc. and then hot breakfast items and an assortment of bread and toaster if required. It is constantly replenished and the area is cleaned meticulously. There is a very pleasant area just off the foyer where drinks are served, we did see people eating there so maybe there is a bar snack menu. The staff are really pleasant and helpful, during our stay we had heavy rain and they loaned us lovely big umbrellas.
3 out of 5
Recommended
for Everyone
by A verified traveler from Limburgerhof, Rheinland-Pfalz

Schönes Hotel mitten im Stadtzentrum.

Posted Jun 1, 2015
Pros: Sauberes, gepflegtes Hotel mit sehr reichhaltigem Frühstück.
Cons: Pünktlichkeit beim Check-in. Verlässlichkeit für die gebuchten Zimmer.
Location: Sehr zentral gelegenes Hotel. In wenigen Minuten kann man die Altstadt mit Marktplatz, Jüdisches Viertel und Schloß Wawel erreichen.
Wir hatten nicht die gebuchten Zimmer bekommen. Im Jan. 2015 hatten wir zwei nebeneinander liegende Zimmer (Deluxe) bestellt, die ab 14.00 Uhr zur Verfügung sein sollten, was nicht der Fall war. Aus Kulanz bekamen wir einen Drink aufs Haus. Nachdem sich die Zimmerbelegung immer noch verzögerte, bekamen wir noch einen Lunch. Man einigte sich auf Zimmer in verschiedenen Etagen. Eines der Zimmer hatte keine Fenster, nur eine Lichtkuppel. Für uns war das kein Deluxe-Zimmer. Leider mußten wir erneut mit dem Hotelpersonal verhandeln. Nach langem Hin und Her mit der Dame von der Rezeption bekamen wir dann doch ein anderes Zimmer, das unseren Wüns hen entsprach.
5 out of 5
Recommended
for Everyone
by A verified traveler from Middlesbrough

Good choice of hotel

Posted Apr 30, 2015
Pros: Location, cleanliness, staff, mini-bar, free wifi and in-room safe.
Cons: There was nothing during my stay that I feel could have been improved.
Location: Couple of minutes walk off main square. Restaurants and bars all in vicinity along with many places to book any trips.
Hotel situated just off the main square - far enough away from the crowds but near enough to access the square. Fabulous hotel for money paid - no complaints/negatives whatsoever.
4 out of 5
Recommended
for Couples
by Jan from Sandnes

Vårtur til Krakow

Posted Mar 27, 2015 on Hotels
3 par som koste oss i Krakow .Rimeligt spise og drikke
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Vennereise til Krakow

Posted Mar 25, 2015 on Hotels
Veldig bra! Bra standart på hotelrom og service. Kort avstand til sentrum av Krakow (5 min gå avstånd) Vi, og våre venner som var på reisen sammen med oss ,var veldig fornøyde med opholdet.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

FANTASTIC HOTEL

Posted Mar 22, 2015
Pros: everything
Cons: nothing
Location: near main square, easy to walk everywhere.restaurants near by.
great located hotel, great rooms and very polite staff. the hotel is great..
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Mar 10, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to centre

Posted Feb 23, 2015
Historic Kraken is on its doorstep. Superb hotel. Superb staff.
4 out of 5
Recommended
for Business Travelers
by Thomas from odense

Tæt på byen og med parkering

Posted Feb 13, 2015 on Hotels
Godt stille hotel
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel

Posted Feb 9, 2015 on Hotels
Location is close to city center. It is just 5 minutes walking. I had comfortable time during stay.