Ratings based on 47 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Jasmine from San Francisco, CA
Posted Jan 6, 2014
Pros: staff friendly, breakfast has a large variety and fresh, room big and clean, locates in the center of the city
Cons: adding gym
Location: very close to the city center, shopping mall, and train station. good location
Recommendedby A verified traveler
Great OverallPosted Nov 29, 2013 on Hotels.com
I really enjoyed my stay here with friends. Everything was really clean, the breakfast was great and the location superb. The hotel staff was really great in helping us with trips to Auschwitz and the salt mines. People had written reviews saying the hotel was noisy from the train but it didn't bother me at all. It was literally right outside the window but it was not bad. It may be because I am a heavy sleeper but to me it was fine and didn't bother anyone too much in our room.
for Familiesby Debbie from Liverpool
lovely hotelPosted Nov 6, 2013 on Hotels.com
V polite staff, immaculate rooms, fantastic breakfast. Only downside slight noise from railway but overall highly recommended.
for Personal Eventby Wendy Woo from Idaho, USA
Next to train station and next to old town.Posted Oct 25, 2013 on Hotels.com
This is a very nice little hotel that is just around the block from the train station. Yes you will hear the trains as they roll by the building. It overlooks the tracks. But there are not that many late night trains running. It is really close to the start of the old town area and is right behind tram lines. The reception clerks are all very helpful and you can arrange tours to the salt mines and to Auschwitz with a pick up from the hotel. Very nice stay and the price was excellent for how close you are to the old town. 3 minute walk and you are there. There is also a large shopping mall if you want to do some shopping.
for Familiesby Nick from Ross-on-Wye UK
Easy access to everythingPosted Oct 11, 2013 on Hotels.com
Close to the railway and bus stations, which meant a bit of train noise at night, but not enough to worry me. Also only a ten minute stroll to the central square. The service from reception was fantastic, nothing was too much trouble. They phoned on my behalf to confirm trips, and looked up bus and tram times for me. A good affordable 3 star hotel in a convenient location
for Everyoneby Cecille from Manila
Value for money hotel close to major sights/shopsPosted Oct 2, 2013
Pros: proximity to sights(main market square, railway station,mall),staff, breakfast, strong internet access inside the room,
Cons: English speaking channel on TV
Location: close to sightseeing like Main Market Square (Rynek Glowny, historic center, wawel castle, close to shopping-mall near the main railway station
I had a relaxing time during my stay in the hotel. Due to the proximity of the hotel and with my travel itinerary, I took my time in going out of my room as my objective is a relaxing travel and not a hurried one. I did not even encounter problems from the reservation staff to the housekeeping and the staff responsible for breakfast. All were very helpful and courteous. The downside though was there were railway tracks located at the back of the hotel. I have read this from past reviews. In my case, I also heard the trains coming and going but was still able to sleep comfortably at night. Given that guests have different criteria for staying at a hotel, I would say that with my stay at Hotel Alexander II is very good in general.
Recommendedby Craig from Arizona
Great hotel!Posted Sep 21, 2013 on Hotels.com
Great hotel in a good location. The trains did not keep us up even though the hotel is right by the tracks.
for Getaway With Friendsby polly_pocket from Barnsley
Handy location, clean hotelPosted Aug 28, 2013 on Hotels.com
Alexander II is a hotel that will meet any travellers basic needs. The hotel appears to be new or newly refurbished and as such the rooms and bathrooms were immaculate. There was air conditioning and a hairdryer was provided and the bed was adequate. Tea/ Coffee were provided but there was no kettle!? The hotel was generally quiet except for the tram/train that ran past our room well into the early hours of the morning.Some of the reception staff were a little cold but became friendlier the more they saw us. However, they were always very helpful; arranging tours and providing us with extra towels. Breakfast provided a good variety of food in a clean setting. The hotel is well within walking distance of the town centre and the local shopping centre is just around the corner. there are many restaurants and off- licence type places nearby and transport links are ideal with the tram running nearby.
for Overnight Stay Before Destinationby Geoff from Essex
Good locationPosted Aug 15, 2013 on Hotels.com
Good location not far from the Rynek and station. At the end of a cul-de-sac so no traffic noise; I didn't find the occasional train too great a disturbance. Air conditioned, but ironically this was the only cool night during my stay in hot weather.
for Personal Eventby kuldip from Portland, USA
good value and locationPosted Jul 26, 2013 on Hotels.com
Breakfast was so so. Breafast room for all guests is too cramped. Every one scoots over and accomodates others