Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by Mich

This traveler left a rating score only Posted Nov 20, 2013 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Krakow Getaway

Posted Nov 2, 2013 on Hotels.com
Basic cheap hotel but with outstanding service from staff and a fantastic location to the main sq.
4 out of 5
Recommended
by eve

This traveler left a rating score only Posted Sep 15, 2013 on Hotels.com
1 out of 5
by A verified traveler from London, UK

Disgraceful Hotel and Staff

Posted Aug 19, 2013
Pros: Nothing
Cons: Hostility and abuse by staff including to a young child and lack of cleanliness etc. etc. etc.
Location: Average
Myself and my young daughter verbally abused by hotel staff, room not cleaned even once during five day stay, shower unuseable due to lack of cleanliness, paid for breakfast unavailable. Worst hotel ever stayed in during travelling for 39 years to all continents of the world. Not as advertised in any way, shape or form. Dsepicable hotel and staff.
5 out of 5
Recommended
for Personal Event
by TC from Bristol

Wonderful hotel fortuna bis

Posted Aug 6, 2013 on Hotels.com
I loved the hotel. I stayed at the other one 2009 and loved that too. The service is very personal and well informed. Helped us with buses etc. places to visit and food in eve was delicious polish fare. Great balcony room compete with flowers and butterflies! Location perfect for walking to all centre and old town areas.
4 out of 5
Recommended
for Everyone
by Jacky from New Forest District, Hampshire, UK

A good local hotel

Posted Jan 24, 2013
Good position for centre of Kracow. A good 3 star hotel with a decent breakfast.
5 out of 5
Recommended
by Charlie

Close to main square

Posted Sep 26, 2012 on Hotels.com
Front rooms over looked busy street.. Handy having bar & restaurant.
4 out of 5
Recommended
for Business Travelers
by Roger

A nice traditional hotel at a good price

Posted Sep 15, 2012 on Hotels.com
The hotel is pleasant, quite close to the old town and the University. The WiFi was generally good.. The interior is like an MC Escher drawing, with split levels & corridors that turn back on themselves, presumably reflecting two buildings joined into one. I suspect this would make it unsuitable if you have limited mobility - but rather fun if you do not.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Lovely hotel

Posted Sep 3, 2012 on Hotels.com
Really nice hotel. A little bit dated but not without a certain charm. Very friendly staff. Close to everything
5 out of 5
Recommended
for Families
by David

Close to to main market squaire

Posted Jul 14, 2012 on Hotels.com
Very friendly and helpful staff clean and very well maintained hotel will arrange transfers to and from the airport at very completive rates email the first and they will arrange it all for you good breakfast too !