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Reviews of Orient Hotel

4 out of 5
Orient Hotel
Ul. Soltysowska, 25B, Kraków, Lesser Poland Voivodeship

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 84 reviews" "
Rating 8 - Good. 33 out of 84 reviews" "
Rating 6 - Okay. 20 out of 84 reviews" "
Rating 4 - Poor. 9 out of 84 reviews" "
Rating 2 - Terrible. 4 out of 84 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

JLP, New York, NY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, solid and welcoming accommodations. Clean rooms, extensive amenities. Nice restaurant, excellent breakfast and good food. Bring bathing suit.
Stayed 1 night in Jun 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Dariia

Liked: Cleanliness, staff & service, property conditions & facilities
Fine for a one or two nights stay
The hotel was OK however we did find the quality of bedding and mattress to be below expectations for a 4 star and the combination of pink and green deco in the room a little weird. Staff were very helpful, restaurant food was good.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pictures dont reflect reality
Stafff was extremely Nice and accomodating. However the hotel does Not look at all like the pictures, the wi-fi stop working or gets really slow After 10 pm. It has a lot of amenities like sauna but you Have to pay. refrigerador in my room did Not work, and there Was a small eléctrica problem.

6/10 Okay

Dr.Mansoor

Liked: Cleanliness

6/10 Okay

Ron, Florida

Liked: Cleanliness, staff & service
Not a 4 star
The beds were uncomfortable as they were somewhat over used and should have been changed some time ago. The rest of the room was ok but not great

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed that there was no bar in the hotel dinner menu could hav more of a variety

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Close to Tarqi exhibition center
It was a good stay, except for 2 problems... Wifi doesn't work in the lobby or in the room.. works only at conference room.... 2nd Air Conditioning was not working at all....

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Shannon, Grafenwoehr, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel - downtown Krakow yet quiet
The Orient Hotel was amazing! The staff was incredibly friendly and helpful. Our room was perfect. It was clean and restocked daily. By far, the food at the hotel was spectacular! And the price was awesome. We paid small prices for a gourmet meal. Their breakfast was included and traditional. The pool has a lifeguard. The water is warm and clean. The hot tin was warm: not too hot and not too cold. We will be staying here again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel orient in Krakow is a great deal
This was our second stay at hotel Orient. We were there during a national holiday and stayed for three nights. The hotel upgraded us to a suite, which was appreciated. The room was spacious and very quiet at night. The only drawback was that the shower did not put out enough water and it was not hot. The breakfast downstairs is lovely and whe we asked they gave us hot eggs in the morning. The hotel staff is really great and very accommodating. You could not ask more for the price. This was a business trip for us and very close to our work. Plenty of free parking. However, it is a long walk if you do not have a car.

4/10 Poor

John, Dublin iIreland

Disliked: Property conditions & facilities
Hotel is ten minute brisk walk from nearest tram stop along narrow road. Allow 45 minutes for travel to the city . Room was basic and could have been cleaner. Breakfast is buffet with good selection.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel in Krakow
What a gem!The hotel was fautless at the price we paid.Breakfast outstanding.The hotel`restaurant fantastic.Only spoiled by a rowdy school party on 1 night.Pool looked great but we never got to try it.

6/10 Okay

Brian, Georgia

Liked: Cleanliness
Not Impressed
Air Conditioning never did work. Asked hotel staff to fix it and they never did anything. Hotel is in the industrial part of the city so if you are coming here as a tourist you don't want to stay here. It is to far of a taxi ride to the center of the city.

4/10 Poor

Bill, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Orient Hotel Krakow, Poland
Unless you are upgrading, maybe, from a hostel, avoid this mess. We booked hotels.com, and when checking our booking b4 leaving Warsaw noticed they posted their a/c was out! It was 27C that day, 30C when we got in the room. The very young man at the desk told us it had been out a week, they were ordering parts! Upon complaining the next day were told we could have a fan. My wife is from Poland and was appauled. US$8 taxi each way to city center was OK, and we didn't need the free porn on the 1985 model TV. Futon type double killed our backs. Great dinner in the restaurant, but hardly worth the hassle and attitude of the staff, and heat of the room at night. Had a very Russian atmosphere, and as my wife speaks the language we quickly learned most guests were Russian businessmen in the oil business. Every taxi driver told us this was a poor grade hotel, and we should stay downtown, which I recommend to all. When checking out my wife asked for the manager, who would not come out but sent a young lady who simply didn't know enough about customer service to care.

10/10 Excellent

Karen, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
The staff was extremely helpful -the first clerk spoke English well-can't say the same about the night staff. The one amenity that made us stay there was the pool/hot tub for the kids: a little disappointing. The sauna was cold, and they closed the pool about 15 minutes early -about 10 minutes after we got there! Otherwise the accomodations were above our expectations: the rooms were great.

6/10 Okay

Roland, London

Liked: Staff & service
it's only good when you need to be close to the Exhibition Hall
went to Krakow for business, and found this hotel said just 10 mins walk from the exhibition hall. it's is the closest.. However, Found out that there is a tram station outside the exhibition hall and have service direct to City centre, which mean I will recommend whoever need to do business at the Exhibition hall, found some hotel that have close access on tram station with No.1 / 14/ 22 service.

8/10 Good

ANDRZEJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Anna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dany pobyt
Blisko Expo Krakow, to duzy atut, ladnie zagospodarowana zielen przed obiektem, czysto, dobre sniadanie
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Pas aussi bien qu'il n'y paraît
De la rouille sur par endroit, un mini frigo qui fonctionne a moitié ( et dont de l'eau en coule ) La lampe principale de la chambre ne fonctionne pas. Un énorme vis qui sors du lit sur lequel ont pourrais facilement se blesser. La chambre n'a été nettoyer qu'une fois sur 4 nuit. 2 prise électrique murale ( dont une cachée et l'autre qui fonctionne a peu près ) Petit déjeuner basique mais suffisant Personnel très sympathique et serviable Je m'y suis rendu pour un événement se passant au Expo Krakow et ces assez bien placer pour ça... par contre loin du centre ville et les environ sont très industriels et pas très beau/acceuillant
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stille og rolig sted,med stort basseng,hyggelige ansatte og god mat.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with comfortable rooms. The place is quiet and calm. Only negative point is the connection with the center of the city by public transport but Uber/taxi is filling the gap. Really close to EXPO Krakow (15 mins by walking).
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nie wiem czemu ten hotel ma 4 gwiazdki, jak dla mnie to maksymalnie powinien posiadać tylko 2! Brak wyboru jedzenia w restauracji, dostępne tylko obiado-kolacja w formie bufetu! Nigdy nie wrócę oraz nie polecam.
Stayed 1 night in Jul 2019

6/10 Okay

Beata

Liked: Staff & service
Disliked: Room comfort
Rezerwując pokój zaznaczyłam opcje z łóżkiem podwójnym,niestety Pan w recepcji dał nam z dwoma łóżkami ,po interwencji dostaliśmy z podwójnym ,przeprosił Nas i powiedział ze nie widział tego w systemie .Wszystko odbyło sie w miłej atmosferze.Pokój czysty łazienki na 3+ łóżka natomiast b .twarde jak dla Nas nie dało się spać . Na dużą pochwałę zasługują śniadania pyszne ,bogate.Plusem jest basen ,niestety nie mieliśmy okazji skorzystać z niego. Cały pobyt oceniam na 4+ .Minusem niedziałająca klima ( 28 stopni na zawnątrz)
Stayed 1 night in Jun 2019

6/10 Okay

Katarzyna

Liked: Cleanliness
Disliked: Property conditions & facilities
Cztery gwiazdki to tylko element nazwy hotelu
Cztery gwiazdki są obecnie elementem nazwy hotelu, a nie wyznacznikiem jakości. Hotel zdobył 4 gwiazki w 2000 roku i zdaje się, że od tego momenu nic się w hotelu nie zmieniło. Łóżko to zwykły tapczan, w łazience stara zasłona zamiast kabiny, toaleta na jakimś dziwnym podwyższeniu przez co niższym osobom mogą zwisać nogi, brak mydła w dozowniku pod prysznicem. Ponadto w całym hotelu w częsciach wspólnych panowała temperatura ok. 29 stopni, pomino działającej klimatyzacji. W pokoju było nieco lepiej, ale poniżej 24 stopni nam się nie udało zejść. Jedyny plus to basen, dla gości hotelu bezpłatny. Ale ręczniki trzeba było wziąć z pokoju, nie dostaliśmy osobnych. No i rok po wprowadzeniu RODO, hotel posługuje się nieaktualnymi wzorami zgód na przetwarzanie danych osobowych i wymaga podania takich danych jak numer dowodu czy pesel.
Stayed 1 night in Jun 2019

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I gangavstand til trikk, buss, og Tauron Arena
Biedrunka supermarked nærmeste nabo. 2 km til trikk og Media Markt M1 og Tauron Arena.
Stayed 6 nights in Sep 2018

6/10 Okay

Svend Krongaard

Liked: Cleanliness, staff & service, room comfort
Dejligt hotel men lidt omstændelig at komme til centrum
Stayed 3 nights in May 2018

6/10 Okay

Verified traveler

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bardzo dobre jedzenie. Obiekt godny polecenia
Stayed 1 night in Nov 2017

8/10 Good

Rita Anna , Milano

Liked: Property conditions & facilities
Hotel confortevole. Ottimo per i viaggi di lavoro
Stayed 3 nights in Nov 2017

2/10 Terrible

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Bardzo przykre doświadczenie. Pokoje już od dawna proszą się o konieczny remont i wymianę wszystkich mebli. Pokój dostałem np. z dziura na nakryciu łóżka i poplamionymi firanami nie wspominając już o stanie i czystości wykładziny. A jakby ktoś chciał podczas wyjazdu skorzystać z basenu lub siłowni to niestety musi czekać do godziny 9:00 gdyż wcześniej wszystko jest zamknięte. śniadanie też nie powala. Doprawdy nie mam pojęcia dlaczego ten hotel ma 4 gwiazdki gdyż z porównania z innymi obiektami wynika, iż niektóre obiekty z 2 gwiazdkami oferują dużo wyższy standard.
Stayed 1 night in Oct 2017

6/10 Okay

Adriano, Roma

Hotel poco curato
L'ascensore dell'hotel è stato guasto per tutti i 5 giorni della nostra visita, la mia stanza era al secondo piano. La colazione era scarsa e le poche cose che c'erano era di bassa qualità. Uniche note positive: la piscina e il parcheggio, che erano compresi nel prezzo. Hotel trascurato e gestito, a mio avviso, da troppo poco personale
Stayed 4 nights in Aug 2017

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto tranquillo,pulito,discreta colazione intercontinentale; lo consiglio
Stayed 2 nights in Jun 2017

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
viaggio di lavoro 3 gg
Sono stato a Cracovia per un viaggio di lavoro di 3 giorni;l hotel è a 7 km dal centro...raggiungibile preferibilmente col taxi che se non viene utilizzato nella ora di punta è a buon mercato (circa 30 pln= 5 €).Hotel tranquillo,colazione e ristorante discreta,personale disponibile ,piscina al coperto confortevole
Stayed 1 night in Jun 2017

2/10 Terrible

Ferdinando, Vico Equense

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel troppo "orientale"
Albergo troppo decentrato, vecchio. Nella camera tende non oscuranti per cui sveglia alle 5 del mattino...cappuccino non compreso nella colazione pagata in anticipo...

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pobyt w hotelu był na 5

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dobra lokalizacja - bliska targów
Wszystko OK. Śniadanie smaczne, cisza i spokój. Można pracować wieczorami.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekendowo.
Weekend we dwoje. Miejsce idealne na wypoczynek, basen dostępny nieodpłatnie dla gości hotelowych, bardzo dobre śniadanie. Polecam.

6/10 Okay

Przemyslaw

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ola, Kristianstad

Liked: Cleanliness
Disliked: Room comfort
Weekend
Beställde transfer, kom aldrig så vi tog taxi, vilket var ganska mycket billigare. WiFi fungerade i princip inte alls. De sa att "det blir kanske bättre imorgon" till alla hotellgäster som klagade. Man fick bara ett nyckelkort, vilket var lite omständigt eftersom vi bodde två på rummet. Vi bad om ett till men de var tydligen slut? Taxi var tvunget pga läget. Frukosten var tråkig...i princip bara torra mackor. Man kunde beställa omelett, som också var torr. Badet var ok. Kommer inte tillbaka.

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
ogolnie ok
ale akurat byla awaria wody. jej brak rano to w delegacji dramat...

8/10 Good

Piotr

Liked: Staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Hotel wygodny, przyjemny basen, dobre śniadania, uprzejmy personel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort