Ratings based on 212 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
Perfect location in the old town Very clean and quiet hotel Only downside was the comfort of the beds!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edinburgh

Nice hotel

Posted Feb 24, 2015
Nice hotel, great location -close to the main square. It was very clean and comfortable. Staff were very helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Holiday

Posted Feb 24, 2015
Very good location very good hotel would recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Belfast

Lovely hotel in great location

Posted Feb 7, 2015
Absolutely loved my stay in this hotel from start to finish! Staff were very friendly and our room was first class very clean and modern! Hotel is situated just off the main square with lots of shops, restaurants and bars. Highly recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel

Posted Feb 1, 2015
excellent hotel room was large very clean and pipping hot. Breakfast was also very good brilliant selection and hot dishes directly from the kitchen. Location just of Market square so very central. Will return.
3 out of 5
Recommended
for Couples
by A verified traveler

Good location in old town.

Posted Jan 7, 2015
Pros: The location was good and the cleanliness excellent
Cons: More storage space in the standard room. There were no drawers.
Location: Just around the corner from the main square in the Old Town. Wonderfully placed for walking to Wavell Castle, Plany Park and all of the other sites.
We had pre-paid Expedia for a "Delux Double Room". When we got there, it was on the first floor right opposite a building site with men working on scaffolding on the same level. We asked for a change of room and were told that the only one they had was a standard twin room which we felt we had to accept in order to avoid the builders! It does not seem right to have paid the additional money for the Delux room. The breakfast was varied and plentiful and the staff were quite pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2014
It was great! Good location! Friendly, helpful staff. Great breakfast and easy to get to everything.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Manchester England

Excellent central location

Posted Dec 21, 2014
Pros: Staff attentive
Cons: Milk in room and bigger quilts
Location: Market square, auschwitz and salt mines.
Shops, bars, restaraunts on door step. Staff very helpful provided extra duvet when requested (queen bed and cover simply sat on top on overhang so first night not the best). Also provided milk in a jug for in the room when asked. Breakfast OK but a lot cheaper out and about.
4 out of 5
Recommended
for Getaway With Friends
by Sidselfrom Trondheim

Sentralt

Posted Dec 8, 2014 on Hotels.com
Koselig hotell like ved torvet i Krakow. Store rom, med gode senger. Kommer tilbake tilbake hit ved neste besøk i byen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top hotel in bester Lage

Posted Nov 11, 2014
Verlängertes Wochenende in krakau. Wunderschöne stadt und toller Aufenthalt in diesem wunderbaren hotel. Immer wieder gerne.