Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Frances

central to local areas

Posted Dec 7, 2012 on Hotels.com
Very friendly staff at hotel, room was on small side for superior however very clean. Hotel was in process of being taken over so no restaurant was open but this did not bother us as a lot of nice places to stay around Krakow. Enjoyed buffet breakfast. Would go back to this hotel.
5 out of 5
Recommended
for Everyone
by Bev & Steve from Sydney Australia

Loved Cracow

Posted Sep 30, 2012
Location of hotel is excellent. Staff were very helpful. Rooms were small but more than adequate.
4 out of 5
Recommended
for Everyone
by Owen and Joan from Melbourne and London

a polish pleasure

Posted Sep 9, 2012
Good value with helpful staff and great location. Would recommend and stay there again
5 out of 5
Recommended
for Personal Event
by Michael

very central close to Planty

Posted Aug 13, 2012 on Hotels.com
very pleasant staff very helpfull
5 out of 5
Recommended
by Alan & Mary

Posted Jul 12, 2012 on Hotels.com
All off the Staff were very helpful. The reception people went the extra mile. The Hotel was perfectly situated for easy access to all the sights. I would recommend it.
5 out of 5
Recommended
for Everyone
by Rose from West Lafayette, IN, USA

Staff is excellent and very helpful

Posted Jul 3, 2012
Stayed two nights in June 2012 while in Krakow. Conveniently located. Staff was exceptionally helpful with sightseeing and service. Room safe large enough for regular laptop was a plus. The room was basic but very comfortable. Great complimentary breakfast. Wifi connection in room is free. Glad they provided a hair dryer in the bathroom as I forgot mine. Offered sightseeing pickup from the hotel to Auschwitz-Birkenau, Salt Mine, etc. Would stay here again.
5 out of 5
Recommended
for Everyone
by Pascal from Sydney

Nice stay.

Posted Jul 2, 2012
Pros: Comfortable beds and great breakfast
Cons: Room size.
Location: Just 5 minutes away from the main activities.
The room was a little bit small, but very clean. Apart from that nothing to complain about. Location is excellent. Just a few minutes on foot from the Main Square. Breakfast is gorgeous and the restaurant seems to attract a lot of locals. In short, the whole stay in Krakow has been great. Will definitely recommend. Although I'm sure there are plenty of other nice places around.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central pleasant, small hotel

Posted Jun 20, 2012
Friendly, relaxed atmosphere close to all the major sights of Cracow. Comfortable room and nice breakfast. Extremely helpful reception staff.
5 out of 5
Recommended
for Everyone
by Tony from Bristol, UK

Very nice hotyel for a trip to Krakov

Posted Jun 4, 2012
Pros: Central location, Quality and cleanliness of the room. Good breakfast included
Cons: Fridge coldness, but I really think this was probably a one off.
Location: Excellent
Excellent central location, very nice room, and very pleasant staff. Good buffet breakfast included. Slight issue with fridge not working very well that prevented 5/5 all round, but I think this was probably a one off and not very important.
5 out of 5
Recommended
for Couples
by Judy from Florida

surpassed our expectations

Posted May 22, 2012
Pros: the staff, the recommendations, the aid is securing excursions and the genuine friendliness of the staff.
Cons: rooms were a bit small but typical for europe
Location: the location was perfect for getting to the square with easy walking distance for numerous restaurants and shopping
We were very pleased with the hotel and the staff. I found the staff to be the friendliest and most accommodating than any other hotel we stayed at on our european holiday. They went above and beyond to make our visit to Krakow a memorable one. I would recommend this to anyone.