Terrace/patio

Reviews of Nobel Suites

3.5 out of 5
Nobel Suites
Rakowicka 23, Kraków, Lesser Poland

Reviews

8.4

Very Good

Rating 10 - Excellent. 113 out of 271 reviews" "
Rating 8 - Good. 104 out of 271 reviews" "
Rating 6 - Okay. 37 out of 271 reviews" "
Rating 4 - Poor. 9 out of 271 reviews" "
Rating 2 - Terrible. 8 out of 271 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight in Krakow
Great location, 5 min to the railway and main bus station, shopping mall and 10 min to the old town. Stuff is friendly, room was very clean, quiet location.
Stayed 1 night in Jul 2022

10/10 Excellent

Gavin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but excellent facilities
Only one night in Krakow but would love to go back for more. The accommodation is quirky but great for families or friends and is within easy walking distance of the Train station and Market Square
Stayed 1 night in May 2022

8/10 Good

Rinat

Good location close to the old town and the main railway station. Within a hundred metres there are two nice cafés, one excellent lunch place and a few good restaurants. Condition of the apartment is very, very basic. Kitchen and bathroom are not so fresh. But I guess it's okay for the money I paid
Stayed 4 nights in Apr 2022

10/10 Excellent

jonathon

Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable apartment
Good apartment. Nice location.
Stayed 1 night in Dec 2021
Response from Rena on Feb 8, 2022
Thank you for nice opinion.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Poland Pad!
This apartment was more than we could have asked for. It had a large, comfy bed, a sofa bed, dining table and chairs and ample space to move around. It was well heated and that is definitely needed in Poland. The small kitchenette area was a lovely extra and included tea and coffee. It is idealy located about a 15 minute walk from the main square although the buses and trams run very reguarly. There are plenty of shops, restaurants and cafes nearby and it is off a side street so it is quiet. The apartment is on the 3rd floor and doesnt have a lift so if you have heavy luggage be mindful of this. Overall we were very pleased with the room and the price we paid was very reasonable.
Stayed 3 nights in Dec 2021
Response from Rena on Feb 8, 2022
Thank you very much for your exhaustive opinion, it will allow us to constantly raise the level of our services and will certainly make it easier for other guests to make a booking decision.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay. Staff were really helpful as usual.
Stayed 4 nights in Oct 2021

10/10 Excellent

Joshua

Traveled with group
Liked: Cleanliness, room comfort
Great value, close to station
Well located and excellent value. Nice apartment. Perfect for staying near the station
Stayed 1 night in Jun 2020
Response from Rena on Jun 9, 2020
Thank you, for a nice feedback.

10/10 Excellent

Justin, Tokyo

Business traveler
Liked: Cleanliness, amenities
Good location, walking distance to the Old Town. Quite place at night. Rooms are large ane comfortable.
Stayed 6 nights in Feb 2020

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property away from the busy city center and only a 20 minute walk to the bars and restaurants.
Stayed 3 nights in Sep 2019

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
I really loved the apartment. It is spacious and convenient. It is clean and comfortable. My only quibble is the mattress on the bed. I didn’t sleep very well because I could feel all the springs through the thin mattress covering. Having said that, my husband didn’t actually mind the bed.
Stayed 7 nights in Sep 2019
Response from Rena on Oct 2, 2019
Dear Laura, thank you for nice feedback, we will check the mattress and change it.

10/10 Excellent

Viola, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,spacious, near central train station. The reception is very nice and helpful. She provided us map and information. The only thing I complain is that there is no light in the stairs as we were located on 3rd floor. We could not see anything if we didn’t use our cellphone light .
Stayed 3 nights in Sep 2019
Response from Rena on Oct 2, 2019
Dear Viola, thank you for nice feedback, about light , there is very good building lighting, during check in , I showed you where the light turns on.I am sorry you missed it and you had a problem last night.

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked: It was at a good price and next door to the bus depot. Disliked: There is no reception so we were a bit worried about accessing pour room. It worked in the end but there could have been better communication and process of room access. We arrived late at around 10 pm because of flight delay. No after hours telephone number available and when a message was left on the day phone no-one got back to us.
Stayed 1 night in Jul 2019
Response from Rena on Jul 24, 2019
Dear Guests, very sorry for all inconveniences, we just start procedure self checking and we are appreciate for all comments and suggestions. We do everything to progress standars of our services.

4/10 Poor

Catherine

Disliked: Cleanliness, property conditions & facilities, room comfort
These are not 1 bed apartments,they are studios,duvets and pillows very old and worn,towels were threadbare.Floor dirty,no toaster.I would be comparing these to hostel style accomodatiion and would def not be recommending them
Stayed 3 nights in Apr 2019
Response from Rena on Jun 13, 2019
Dear Catherine, thank you for putting attention for the problems we solved it immediately, all suggestion are very important for us and let us improve standard of our services. We are very sorry that our aparthotel didn't meet your expectation.

10/10 Excellent

ROHIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Comfortable sray6
Nice Apartment which is spacious and kept in good condition.5 min walking distance from both the train and bus stations.Convenient location from tourist attractions in city centre and had many supermarkets nearby.Good choice for families.Only 1 issue I would say.....There is no lift in the building, so becomes little inconvenient to carry the luggage especially if the rooms are on higher floors.
Stayed 3 nights in Mar 2019
Response from Rena on May 3, 2019
Thank you, for a nice feedback.

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable rooms.
Good standard of room. Clean and modern. Would stay again.
Stayed 2 nights in Mar 2019
Response from Rena on Mar 22, 2019
Dear Gilbert, thank you for nice feedback, welcome again to Nobel suites.

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun rooms with plenty of comforts. Nice staff and great location for walking to the fun things in Krakow
Stayed 3 nights in Feb 2019
Response from Rena on Mar 22, 2019
Dear guest, thank you for nice feedback, all opinion are very important for us and let us improve standard of our services.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely wee appartment, done the job. Waking distance to square and reception staff lovely. Bed is very hard and the rooms around us was noisy. Found it hot and hard to sleep.
Stayed 2 nights in Nov 2018
Response from Rena on Nov 14, 2018
Dear Guest, thank you for your feedback, and putting our attention for that's problems, we try to solve it immediately.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Rena on Oct 30, 2018
Thank you, for your good note.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place. Prepaid but the personnel asked to pay again, however it was quickly solved.
Stayed 1 night in Oct 2018
Response from Rena on Oct 30, 2018
We are very sorry for that misunderstanding

10/10 Excellent

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice spacious apartment very near to the railway and bus station. Easy checkin and checkout. No problems whatsoever.
Stayed 3 nights in Oct 2018
Response from Rena on Oct 29, 2018
Thank you for nice feedback.

10/10 Excellent

Jean, Gatineau, Que

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all good few rooms at the third floor without notice so now you know
Stayed 7 nights in Oct 2018

8/10 Good

Alla, Toronto, Canada

Liked: Cleanliness, staff & service
Not 2 bedrooms. It is 2 rooms apartment. Washroom is tiny. Shower opening is definitely not for the overweight people. at least one closet would be useful. Receptionist is very helpful. Good area, close walk to train station and shopping mall; good places to eat around.
Stayed 6 nights in Oct 2018
Response from Rena on Oct 25, 2018
Dear Allah, thank you for your feedback all opinion are very helpful for us, and let us to improve standard of services. It was very nice to hosting you in Nobel suites.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and comfortable. Helpful staff.
Our third floor room was great value. Big spacious living area. Full mini kitchen. Modern clean bathroom. They even arranged a pick up tour for me. Couldn’t really fault this place. Easy walk to station and old town.
Stayed 3 nights in Sep 2018
Response from Rena on Sep 19, 2018
Dear Guest, thank you very much for your nice feedback, we try to do all the best for our guests.

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. Easy to find. Great location right next to the train station make life easy to get to and from the airport. No safe in the room my only thing that it needs
Stayed 4 nights in Aug 2018

4/10 Poor

natali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all
the only ok thing about this place is that it's close to the train station. the level of cleanliness is bad! you can feel each and every spring in the bed- super uncomfortable and the worth thing- there is NO air condition in the apartments and not even a fan!! i wouldn't go there.
Stayed 4 nights in Aug 2018

6/10 Okay

azhar, london

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but expensive
Overall experience was good but check in times are very limited and flights have different times so i was charged extra on top of payment for the room so it was not economical in the end. Window blinds are see through, considering it’s on ground floor wasn’t a good feeling of privacy
Stayed 2 nights in Jul 2018

10/10 Excellent

Roger, Gatineau, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space and location
Very spacious apartment with everything we needed for our stay. Quiet courtyard and good communication with staff who allowed us a late check out at no cost. Very close to the old town center sow e were able to walk to everything we wanted to see and lots of grocery hopping options. Enjoyed our apartment very much.
Stayed 4 nights in Jun 2018
Response from Rena on Jun 27, 2018
Dear Roger, thank you for nice feedback, we do all the best to improve standard of our service.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Probably Not For Anyone With Mobility Issues
Spacious apartment but had to walk up 3flights of stairs to get to it. The entrance to the shower was very narrow and as the shower cubicle was raised nearly a foot from the ground we found we had to help each other out of the shower to prevent any accident happening. The location was only a short walk to the rail station so that was good.
Stayed 3 nights in Jun 2018
Response from Rena on Jun 23, 2018
Thank you for your feedback it is very important for us it let us improve standard of our service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment near to the train station
Value for money apartment just 10min walk from the train station. Apartment is big with all the necessary facilities.
Stayed 2 nights in Apr 2018
Response from Rena on May 11, 2018
Thank you for your feedback.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous service
A very nice place, close to everything you need. Food, transportation and sightseeing. Renata was very helpful. She helped me the information that I need while I was staying here.
Response from Renata on Apr 5, 2018
Dear Wendy, thank you for all nice words, it was pleasure for me that I could help you .and make your staying in Krakow was nicer and easier. Thank you for paying attention at blanket and sorry for that. I wish you all the best and good memorys from Krakow.

8/10 Good

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment close to the train station
Convenient and relaxed living close to the train station. Really nice place with a comfortable double bed. Many tram options also nearby.
Stayed 7 nights in Dec 2017
Response from Rena on Jan 10, 2018
Dear Joni, thank you for review, and We will be pleased to welcome you again.

6/10 Okay

Jo, Miami

Liked: Room comfort
Disliked: Staff & service
Close to Station but Not Clean
Average stay. Room seemed clean and tidy at first but we found glasses full of fingerprints, stained towel heater and the bed to be poorly made. Staff were polite but not helpful. They said the train to the airport would take 20-30 minutes which is a pretty big range, also that it'd would run every half an hour but it wasn't the case.
Stayed 2 nights in Dec 2017
Response from Rena on Dec 23, 2017
Dear Guest, thank you for putting attention for this problem, we do everything to solve it and raise the standard of our services.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Loved my stay here.
Stayed 2 nights in Oct 2017
Response from Agata on Nov 14, 2017
thank you, and welcome again

10/10 Excellent

p, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
I would highly recommend this place to couples ..family's and others.. the place is a 5 min walk from the bus and train station.. there a huge shopping mall 3 mins away.. friendly staff very helpful.. will book this place again soon.
Stayed 2 nights in Sep 2017
Response from Rena on Oct 29, 2017
thank you for nice opinion and welcome again to Nobel suites.

2/10 Terrible

Andrey

Disliked: Staff & service
Cancelled my reservation at the last moment
Hotel administration entered wrong expiration date on credit card, so they couldn't charge me. As a result they cancelled my reservation all together at the last moment, while it appeared completed successfully on Expedia. Expedia personal tried to contact hotel few times, but hotel didn't respond to phone calls or emails.
Stayed 2 nights in Aug 2017

10/10 Excellent

Susan, Niceville, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff
Our suite was as advertised. Roomy, comfortable, clean and inviting! The staff sent a shuttle to the airport to bring us to the hotel and worked with on other travel arrangements. The hotel is very close to the train satiation and near the old city center. We recommend this hotel especially for extended stays.
Stayed 1 night in Aug 2017

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel-AWESOME people!
Great hotel. Nobel Suites was a bang for the buck. Centrally located-just a 10 minute walk to Old Town, about 15 to the Jewish Quarter, and 2-3 minutes walk to the Train/Bus Station, and the Galeria--for some good mall ratting. Good spacious suite--nice and clean. I stayed in the Albert Einstein---how can you wrong with Big Al looking after you. But, it was the people that made the stay totally awesome!! I checked out, but I left my wallet and passport in the safe without realizing it. When I was at the train station, the receptionist called me as I was getting on the train to tell me. I got off the train quickly.. A few minutes later, she called me again--she had biked over to the train station to bring the stuff to me. Now, that is not just awesome service---that is just plain awesome people---way beyond the call of duty and pure goodness!!! Thank you so much--for making my stay in Krakow so rememberable!!
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ecellent
nice apartment, excellent location - just a few minutes from old town. would recommend!
Stayed 2 nights in May 2017

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good property
Good location and clean

10/10 Excellent

JG, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, spacious rooms
Spacious rooms, reasonably priced in a great location 2 minute walk from the main station

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness

10/10 Excellent

Saharajane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean
Our apartment is so spacious, with big room and a small kitchen inside. There's also separate single bedroom. Cooking food is also possible. The bathroom/toilet is also spacious. The heater works very well. We liked the location of the Property, its Convenient to the Krakow Głowny, walking distance to the Old Town.

10/10 Excellent

Aussie traveler, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place very close to train station.
Very helpful and friendly reception staff. Very close to central train station.

10/10 Excellent

jef, wroclaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location, very friendly staff, nice apartment