Ratings based on 359 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom st helens,uk

good hotel and great staff

Posted Mar 26, 2015
Pros: there was nothing that I didn't like about the hotel.
Cons: The only thing I think could change is the pillows and bed was to soft for my likening..
Location: The location was a little away from the main square but in a taxi about 5 to 10 mins.
This was my first time I have stayed in any Novatel hotel and I can honestly say what a great hotel, all of the staff are very friendly and very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Great room, great resutaurant, great staf. I realy enjoyed staying in Krakow.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Omaha NE

Okay, good.

Posted Jan 24, 2015
Pros: Quiet, nice area. The construction noise is only during day.
Cons: Toilets are small.Bigger should be installed. Carpets need soon replacement in some placesi
Location: Several busses stop near the hotel. Taxis usually are waiting at the hotel and If not then they can be called and be available in few minutes.
Reasonable choice for either private or business stay. Nice staff. There is some construction/ renowation noise now.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo, NY

Nice Hotel. Safe and convenient to new city.

Posted Jan 1, 2015
The staff at this hotel were very helpful and pleasant. The room was clean and comfortable for the cost. I would definitely recommend staying here. The only problem is the distance to the "old town city center", but a short inexpensive taxi ride will get you there quickly.
4 out of 5
Recommended
for Business Travelers
by Leofrom Sneek

prima

Posted Dec 13, 2014 on Hotels.com
Goed bereikbaar
5 out of 5
Recommended
for Families
by PAULfrom Rota, SP

Novotel stays = Rock solid experience.

Posted Dec 10, 2014 on Hotels.com
Great stay. It's what I would expect from a Novotel, a rock solid experience. Always clean, staff is always professional, and typically located in a convenient part of town.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
great parking ..great place spent 5 days there in feb...really good choice
5 out of 5
Recommended
for Getaway With Friends
by joannefrom indianapolis

really solid place

Posted Dec 5, 2014 on Hotels.com
great place overall. service was good
5 out of 5
Recommended
for Families
by richardfrom QUIN IRELAND

PERFECT

Posted Nov 5, 2014 on Hotels.com
THE STAFF WERE VERY HELPFULL. BREAKFAST WAS VERY GOOD.THERE WAS AN XBOX IN THE LOUNGE,WHICH WAS BRILLIANT FOR THE KIDS.ITS A 45 MIN WALK INTO CITY CENTER,BUT ITS ABOUT 7 EURO BY TAXI,OR THERES A BUS STOP OUTSIDE HOTEL.
5 out of 5
Recommended
for Families
by Tomaszfrom sverje

bra ovkopling

Posted Nov 4, 2014 on Hotels.com
Det Vör bra ok rullig