Deluxe Apartment | Private kitchen | Electric kettle
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Reviews of Red Brick Apartments

3 out of 5
Red Brick Apartments
Kurniki 3, Kraków

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 246 reviews" "
Rating 8 - Good. 88 out of 246 reviews" "
Rating 6 - Okay. 17 out of 246 reviews" "
Rating 4 - Poor. 3 out of 246 reviews" "
Rating 2 - Terrible. 2 out of 246 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lucia

Stayed 2 nights in Dec 2023

10/10 Excellent

carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located close to transport and all the sites of Krakow. Absolutely immaculately clean and friendly helpful reception staff. Would definitely go back
Stayed 4 nights in Dec 2023

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Kevin

Stayed 1 night in Sep 2023

4/10 Poor

John

Traveled with family
Disliked: Room comfort
Hot few days in Krakow
Location was great and in terms of space we got what we paid for. However, biggest challenge was temperature. We had all fans, portable air con on throughout the visit and windows open but was super hot and uncomfortable throughout. Floor 4. Wi-Fi awful too. Still a good break though.
Stayed 5 nights in Aug 2023

10/10 Excellent

Mary

Traveled with family
Didn’t have a toaster. Had to request one. In an apartment this is a necessity. Great area
Stayed 4 nights in Jul 2023

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment style room with a pretty complete kitchen. Very close to the main train station and old town.
Stayed 1 night in Mar 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Jakub Katański - Manager on Dec 16, 2022
Dear Kevin, thank you for this kind review. We appreciate that you rate us so high. Please make sure to stop by sometime in the future. We will be welcoming you anytime! Kind regards, Jakub Katański - Manager

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely big apartment ideal position for all attractions
Stayed 3 nights in Nov 2022
Response from Jakub Katański - Manager on Dec 16, 2022
Dear Ian, thank you so much for maximum rating! We are working very hard to stay on top of our services and seeing 10/10 is always a big reward for us. We will be thrilled to see you again in the future! Kind regards, Jakub Katański - Manager

10/10 Excellent

Adam

Stayed 1 night in Sep 2022

8/10 Good

Pik ki betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Beata

Stayed 1 night in Aug 2022

4/10 Poor

sue

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly let me start with the positives... Red bricks is in a great location for both historic Old Town and for shopping entire too. Also the staff on the desk were friendly and helpful. However, the apartment was not as described or pictured on Ebookers app. I fully appreciate that Red Bricks doesn't offer daily cleaning unless requested but the apartment we were in needed and should've been cleaned better before we arrived. Also the amenities were either broken or not fit for purpose. For. Example, the towel rail in bathroom was so dirty you wouidnt want to put a towel on it. The shower has no fitment for having the shower head above your head and also the shower screen is not fitted properly, plus there are broken or cracked tiles a D that's just 1 room. Moving onto other rooms, For some.bizzare reason the wardrobe is in the kitchen /dining area where 2 single stained chair beds are, the dishwasher had a sign on stating.l it was out of order. Thr kitchen did have the necessary basics of cutlery., dishes, etc. But again all needed a clean. Moving onto the bedroom, where the TV was, a double was 2 single beds pushed together with the worst matreses I've ever encountered., far too soft and lumpy and also.not.clean whatsoever. The apartment was also super hot so it.was.good.to.have a fan but this would at times make an.awful noise. I personally feel the apartment we were in needs a deep clean, a lick of a paint. It is not somewhere I'd stay again sadly.
Stayed 7 nights in Aug 2022
Response from Maciej Malada | Front Desk Manager on Aug 18, 2022
Dear Madam, We are sincerely sorry that your stay did not live up to expectations. We hope, however, that this did not affect your trip to Krakow. Thanks to such comments we are able to improve the cleanliness of the apartments. We have connected the beds with a special mat, so that the flats can meet the special wishes of our guests with regard to the arrangement of the beds.

10/10 Excellent

Cesar

Stayed 1 night in Aug 2022

10/10 Excellent

Cesar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff always ready to help. The apartment was in great conditions. The location is perfect.
Stayed 1 night in Aug 2022
Response from Maciej Malada | Front Desk Manager on Aug 18, 2022
We sincerely thank you for such a high review regarding your stay at our hotel. We look forward to seeing you again!

8/10 Good

Michael, Waltham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station and other public transportation. Ticket machine ouside the door. not too quiet...
Stayed 7 nights in Jun 2022
Response from Maciej Malada | Front Desk Manager on Jul 7, 2022
We would like to thank you for rating your stay in our hotel so highly. We look forward to seeing you again

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value near Old Town
Booked a 1 night stay near old town as I was passing through. This place was good value and provided a good night stay.
Stayed 1 night in Jun 2022
Response from Maciej Malada | Front Desk Manager on Jul 4, 2022
We would like to thank you for rating your stay in our hotel so highly. We are very pleased that the location lived up to expectations. We look forward to seeing you again!

8/10 Good

Ivy Tsz Kwan

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2022
Response from Maciej Malada | Front Desk Manager on Jul 4, 2022
We would like to thank you for rating your stay in our hotel so highly. We look forward to seeing you again!

8/10 Good

Ningfang

Stayed 3 nights in May 2022
Response from Maciej Malada | Front Desk Manager on Jun 2, 2022
Thank you for giving such a high rating for your stay at our facility. We hope to meet again in our hotel.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2022
Response from Maciej Malada | Front Desk Manager on Apr 29, 2022
We are very grateful for such a high rating for your stay in our hotel. We hope to meet again in Krakow.

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to all amenities, lovely friendly staff
Stayed 3 nights in Apr 2022
Response from Maciej Malada | Front Desk Manager on May 8, 2022
Thank you very much for such a high rating of your stay in our hotel. We hope to see you again.

8/10 Good

Geir

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Maciej Malada | Front Desk Manager on Apr 12, 2022
We are very grateful for such a high rating for your stay in our hotel. We look forward to your next visit

10/10 Excellent

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022
Response from Maciej Malada | Front Desk Manager on Mar 29, 2022
We are very grateful for such a high rating of your stay at our hotel. We hope that we will meet again in Cracow.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great accommodation - close to the train station
Booked last minute and got a really good deal. Late check in was not a problem due to my late flight - got to the apartment just before midnight. Apartment was really lovely - I booked the economy apartment and it was a duplex. Had 2 twin beds upstairs and double bed downstairs. Bed was really comfy and there was a fridge. I wished I stayed there longer! The reviews on here are from a while ago - you no longer have to go across the road to check in. I was looking for instructions but could see the receptionist through the glass in the door!
Stayed 1 night in Jan 2022
Response from Maciej Malada | Front Desk Manager on Mar 2, 2022
Thank you for such a high opinion about your stay in our hotel. We are very pleased to hear that your stay met all expectations. We hope to meet you again on your next visit to Krakow.

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Ok apartment, prime location
Location location The beds are comfortable and clean. Bathroom clean and beautiful . The rest of the apartment isn’t exactly as shown as on the pictures. Apartment is run down needs few updates and some cleaning. Stuff really nice and very helpful. Apartment it’s located in convenient area, close to stores and block away from Main Square. There is major communication problem between Hotels.com and Red Brick Apartments. First, misleading pictures when I booked my room it wasn’t what I was thinking .I booked Superior apartment pictures on Hotels.com was of Deluxe apartment. Now, I can see they did updated . Also, I asked for parking via email through Hotels.com Red Brick never got my message.Luckily, there are many options to choose from.
Stayed 2 nights in Jul 2021
Response from Jakub Katański - Manager on Aug 25, 2021
Dear Guest, thank you so much for you kind review. We appreciate it. We did everything we could to improve our communication with Hotels.com, it is good to hear it worked out fine. Please make sure to visit us again sometime in the future. Kind regards, Jakub Katański - Manager

8/10 Good

Anasztazia L

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great facilities within walking distance from the Old Town as well as the Central Station and shopping mall. Guys at the reception were helpful and attentive to our requests. One can also find plenty amount of eating options, pubs and bars effortlessly. Thank you for your hospitality.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a nice city
Very roomy, and quiet, nice bathroom and kitchen, close to the railway station and shopping
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartments in the Centre of Krakow
Wonderful and spacious apartment, close to Krakow Glowny and the Old city, the staff are wonderfully accommodating and helpful in everything we asked
Stayed 2 nights in Sep 2020

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, room comfort
Great location for the town and train station.
Great location for the town and train station. Comfortably furnished little apartment. Lift was useful for getting suitcases up and down.
Stayed 3 nights in Mar 2020

10/10 Excellent

Tommy

Liked: Cleanliness, room comfort
Great apartments Very clean. 5 minute walk to the main square
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room is great if you have the extra money to spend!
Stayed 2 nights in Dec 2019
Response from Jakub Katański - Manager on Feb 27, 2020
Dear Guest, thank you for this review. We are glad you liked your stay with us. Please visit again. Kind regards, Jakub Katański - Manager

8/10 Good

Ray

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Jakub Katański - Manager on Dec 11, 2019
Dear Guest, thank you for your review. We appreciate your feedback. Kind regards, Jakub Katański - Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self catering Apartments everything you could need . Very close to the main square and bakery and shops on the doorstep . Kitchen has fridge , toaster , microwave, kettle hob and dishes etc . One of the very few place with a lift . Reception is directly across the road very easy to find . You can also contact them directly from the Apartments by phone . Second stay will definitely be back
Stayed 4 nights in Nov 2019
Response from Jakub Katański - Manager on Dec 11, 2019
Dear Guest, we are very happy you liked your stay with us. Thank you for such a nice review. We will be happy to see you again in our apartments. Kind regards, Jakub Katański - Manager

10/10 Excellent

Michal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Response from Jakub Katański - Manager on Dec 11, 2019
Dear Guest, thank you for your review. We appreciate the feedback. Kind regards, Jakub Katański - Manager

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, great location
Red Brick Apartments have a perfect location - a short walk from the train station and from Old Town. While the building is older (and beautiful!) the inside of the apartment was modern and clean. There's plenty of room and also a full kitchen if you'd prefer to cook instead of eating out. Although the check-in desk is in a different building, it is right across the street, and it's open 24/7, which is handy for a late arrival.
Stayed 2 nights in Oct 2019
Response from Jakub Katański - FO on Nov 4, 2019
Dear Nathan, thank you so much for such a nice review and high note. We really appreciate your feedback. Please visit us again sometime in the future. We will be happy to see you. Kind regards, Jakub Katański - FO

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Oct 2019
Response from Jakub Katański - Front Office Manager on Nov 1, 2019
Dear Guest, thank you so much for this opinion. We are so glad you liked your stay with us and that you rate our hotel 5/5 points. We will be happy to see you again sometime, please make sure to book with us again. Kind regards, Jakub Katański - Front Office Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was huge. The main bedroom had a king bed, however one side of the bed was against the wall. There was also a table with 4 chairs, a couch and a desk with a desktop computer. One drawback, if traveling with more than two people or with children, is to get into the main bedroom, you need to walk through the other room. Could be awkward with two couples traveling together. The room could also use some blackout curtain. The first morning the room was so bright I thought I had left the lights on. It was the sun shining through the curtains. The front desk is not in the building. Trying to find the office on a dark rainy evening to check in was a challenge. The location to the train station, a large shopping mall and the old town area was fantastic. Knowing where to go to check in and even with the lack of blackout curtains, I would stay here again.
Stayed 3 nights in Oct 2019
Response from Jakub Katański - Front Office Manager on Nov 1, 2019
Dear Guest, thank you so much for this opinion. We are so glad you liked your stay with us and that you rate our hotel 8/10 points. We will be happy to see you again sometime, please make sure to book with us again. Kind regards, Jakub Katański - Front Office Manager

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
Should be Cleaner
Very large space. Comfortable bed. Very good location. Close to railway station and supermarket. Kitchen was well-equipped. Check-in was very easy. When I dropped a hair clip next to the bed, I saw that the space was only superficially clean. Housekeeping let the team down.
Stayed 6 nights in Oct 2019
Response from Jakub Katański - Front Office Manager on Nov 1, 2019
Dear Thomas, thank you for your opinion. We appreciate it. We will be doing better job cleaning the rooms. Please visit again, you will be welcomed anytime! Kind regards, Jakub Katański - Front Office Manager

6/10 Okay

Wayman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2019
Response from Jakub Katański - Front Office Manager on Nov 1, 2019
Dear Guest, thank you for your opnion. Please visit again. Kind regards, Jakub Katański - FO

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minor quibble
The only minor complaint I had was with thethe placement of the shower head. I either had to hold it or kneel
Stayed 5 nights in Sep 2019
Response from Jakub Katański on Oct 23, 2019
Dear Glenn, thank you for your opinion. We are glad you liked your stay with is. We will do some fixing in the showers and adjust it better. You will be welcomed anytime. Kind regards, Jakub Katański - FO

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The apartment was spacious and very well taken care of. Staff was friendly and helpful. The only drawback was my apartment was across the street from a church whose bells started ringing at six am and every hour after that. So it was difficult to get a good night’s sleep.
Stayed 5 nights in Sep 2019
Response from Jakub Katański - FO on Oct 23, 2019
Dear Guest, thank you for your kind opinion. We appeciate it. We are sorry about the noise, next time we can allocate your room on the other side of the building. Please visit again, kind regards, Jakub Katański - FO

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Large rooms! Few minutes walking distance to main bus station, to old town, to market. 24 hour front fest service. Love this place!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to main bus station. Clean and nice rooms.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient and inexpensive. Staff was very helpful with directions
Stayed 1 night in May 2019

10/10 Excellent

Simmo, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and plenty of room. Staff service was excellent.
Stayed 2 nights in Nov 2018
Response from Karolina B. on Dec 3, 2018
Thank you very much for your very kind review. We really appreciate this feedback. We are so glad that you enjoyed stay at Red Brick due to the fact that guest’s satisfaction gives us reason for our further work. Looking forward to welcoming you next time! Best Regrads, Red Brick Team

10/10 Excellent

Scott, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Apartment, great location.
The location of these apartments is second to none. Less than 10 minute walk from train station giving access to wherever you want to visit. Excellent bmrestaurants and bars on your doorstep, one not to be missed is Fiorentina just off the Square. Apartment truly a home from home, nothing a bother to the staff who were keen to help and offer advice. Highly recommend.
Stayed 3 nights in Sep 2018
Response from Karolina B. on Sep 11, 2018
Thank you very much for your detailed and very kind review. We really appreciate this feedback. We are so glad that you enjoyed stay at Red Brick due to the fact that guest’s satisfaction gives us reason for our further work. Looking forward to welcoming you next time! Best Regrads, Red Brick Team

8/10 Good

Maria, Adelaide, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accommodation option for Krakow
We stayed for 4 nights during a heat wave and lack of airconditioning impacted on us. Two fans were provided but it was very hot. The apartment provided all we needed. Close proximity to Galleria Krakowa provided access to supermarket, a luggage store when we needed something, fast food etc. Great position. But the number one for this accommodation were the extremely helpful and friendly staff who couldn't do enough to help us. Bright, intelligent women, especially Paula who made our stay so enjoyable. Thank you.
Stayed 4 nights in Aug 2018
Response from Karolina B. on Aug 21, 2018
Dear Mrs. Maria, Thank you very much for your detailed and very kind review. We really appreciate this feedback. We are so glad that you enjoyed stay( instead of airconditions) at Red Brick due to the fact that guest’s satisfaction gives us reason for our further work. Looking forward to welcoming you next time! Best Regrads, Red Brick Team