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Reviews of Norefjell Ski & Spa, an Ascend Hotel Collection Member

4 out of 5
Norefjell Ski & Spa, an Ascend Hotel Collection Member
Bøeseter, Noresund, Krodsherad

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 431 reviews" "
Rating 8 - Good. 174 out of 431 reviews" "
Rating 6 - Okay. 68 out of 431 reviews" "
Rating 4 - Poor. 27 out of 431 reviews" "
Rating 2 - Terrible. 6 out of 431 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 night family stay at the property with 2 adults and 3 pre teen kids. The hotel is lovely, food is good and the convenience for the skiing is great.
Stayed 5 nights in Feb 2024
Response from Jimmy on Mar 4, 2024
Hello Alexander!Thank you so much for your review, we appriciate this alot!Glad to hear you had a good stay at our hotel with all we have to offer.Wish you a lovely day and welcome back at any time!Norefjell ski & spa

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in this hotel during the UK February half term but it didn't feel too busy. The executive suite was spacious and had everything we needed. We used the kitchen to make few meals during the week but also had the buffet dinner in the hotel few times. The pizza place was nice too. Great position next to the ski slopes but we usually headed to the other side of the resort. Hotel pool with a sauna and a hot tub were not too busy. The breakfast times were sometimes quite busy with lots of tables not being cleared quick enough but that would be my only gripe. Lovely selection of food at the breakfast buffet. Would stay again.
Stayed 7 nights in Feb 2024
Response from Jimmy on Mar 4, 2024
Hello Sandra!Thank you so much for your review, we do appriciate this alot.We are so glad to hear you had a great experience at our hotel with all we have to offer.I will forward your message about the tables to the restaurant so we can provide a better service in the future.Wish you a lovely day and welcome back at any time you want!Norefjell ski & spa

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Family had a Excellent time it was our first time skiing the resort and something available for all levels, facilities are very good, staff friendly highly recommend for a holiday, I would recommend to ask for a early check in when arriving We had a issue with ski rental it took almost 2 hours to resolve meaning we only had 1 hour skiing on our first day as the slopes closed at 3.30pm so check opening times before you arrive. Recommend booking the spa early as it gets very busy at peak holiday times
Stayed 3 nights in Dec 2023
Response from Melker on Jan 29, 2024
Dear Philip,Thank you for taking the time to leave a review we really appreciate it!So nice that you and your family enjoyed your stay!We hope to see you back with us in a near future.Kind regards,//Team Norefjell Ski og Spa

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family heaven
So comfortable and cozy. The staff was amazing. Me and my family never wanted to leave.
Stayed 2 nights in Dec 2023
Response from Melker on Jan 29, 2024
Dear Anne,Thank you so much for your kind review, we really appreciate it!We hope to see you and your family in a near future!Kind regards,//Team Norefjell Ski og Spa

6/10 Okay

Marc

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Poor
Booked double room told “we only have singles we’re full” Eventually found me a bed,and discovered they were far from full.Ate in the restaurant served a cold burger and fries,which they exchanged immediately,but not what you expect.Won’t be going back.
Stayed 1 night in Oct 2023
Response from Reception on Oct 16, 2023
Hello Marc :)Im sorry to hear that your stay wasnt a pleasant one.We didnt have any more clean double bed room's this date, thats when our receptionist upgraded you to a suit free of charge.About the burger i will take the message back to the restaurant so that we can improve, sorry for the inconvenient.Norefjell ski og spa

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Triin on Feb 4, 2022
Thank you for visiting Norefjell Ski & Spa. We appreciate your rating. We hope you visit soon again!

6/10 Okay

Justine

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2021
Response from IdaL on Jul 26, 2021
Vi beklager at du hadde en dårlig opplevelse – vi skal jobbe med å rette opp i dette. Takk for at du sa ifra.

8/10 Good

Susann Fulgestad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from IdaL on May 19, 2021
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay
Despite the Covid situation the services offered were great! Well done, we will come back. Very service minded, we felt safe at all time. If something can be improved it are some minor details in the room: Curtains in the room were broken and the exit door to the terras didn't close well. A check before letting the room wold have been great.
Stayed 2 nights in Mar 2021
Response from IdaL on Apr 7, 2021
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

8/10 Good

Bente Iren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from IdaL on Mar 1, 2021
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

10/10 Excellent

Atle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norefjell Ski og Spa a favorite
Great place, a favorite when skiing
Stayed 2 nights in Feb 2021
Response from IdaL on Mar 1, 2021
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

6/10 Okay

Fan

Disliked: Room comfort
Hotel is ok. But definitely not matching the price you paid. An old, ski hotel , all spa are not included.
Stayed 2 nights in Feb 2021
Response from IdaL on Feb 15, 2021
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

8/10 Good

Andreas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and Nice rooms
Stayed 1 night in Oct 2020
Response from IdaL on Feb 5, 2021
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from IdaL on Feb 2, 2021
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

10/10 Excellent

Inga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from IdaL on Jan 12, 2021
Takk for at du bestilte overnatting via oss. Vi setter pris på tilbakemeldingen din!

8/10 Good

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing but also disappointing
Enjoyful weekend in beautiful surroundings. Most of the service was fine but the suite fell low on expectations as the window blinds were broken and the bright light from the balcony kept me awake almost whole 1st night. I addressed the problem with the reception but the blinds could not have been replaced during the weekens. The bathtube had a broken switch so a sharp item was needed to empty the water. Apart of it i liked the property and will gladly return but the price paid for the suite did not correspond to the quality of the room.
Broken window blinds in suite 3304
Stayed 2 nights in Jan 2021

10/10 Excellent

Servet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very good service they was helpfull
Stayed 1 night in Dec 2020
Response from IdaL on Dec 8, 2020
Takk for at du besøkte Norefjell Ski og Spa, vi setter stor pris på din rating. Hjertelig velkommen tilbake.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from IdaL on Dec 1, 2020
Takk for at du besøkte Norefjell Ski og Spa, vi setter stor pris på din rating. Hjertelig velkommen tilbake.

10/10 Excellent

John Erik

Liked: Cleanliness, property conditions & facilities, room comfort
Place for romance.
Beautiful place. Very little serviceminded staff, though friendly, except for one outstanding individual who solved problems rather ten informant me about them. Nice spa, and outstanding location. Best place for a get-away-weekend.
Stayed 1 night in Oct 2020
Response from IdaL on Nov 3, 2020
Takk for at du besøkte Norefjell Ski og Spa, vi setter stor pris på din rating. Hjertelig velkommen tilbake

8/10 Good

Berit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desserts..
The restaurant was pleasent , the buffet was good, but the dessert table was a dissapointment. No puddings, no sause of any kind, and the cakes were dry and fabrictasty. 😪 We would expect better!
Stayed 1 night in Sep 2020
Response from IdaL on Sep 25, 2020
Takk for at du besøkte Norefjell Ski og Spa, vi setter stor pris på din rating. Hjertelig velkommen tilbake.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. Comfortable and outdoor spa
We had a very nice relaxing stay. Good interior design and great spa. The resturant was only running one meal on the menu due off season and weekdays. This I would have liked to know beforehand, as we would have eaten in the flat.
Stayed 1 night in Aug 2020
Response from IdaL on Sep 7, 2020
Takk for at du besøkte Norefjell Ski og Spa, vi setter stor pris på din rating. Hjertelig velkommen tilbake.

8/10 Good

Serge

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Summer stay
Stayed 1 night in Jul 2020
Response from IdaL on Aug 10, 2020
Takk for at du besøkte Norefjell Ski og Spa, vi setter stor pris på din rating. Hjertelig velkommen tilbake.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cross country skiing in the area. Great breakfasts. Beautiful sauna.
Stayed 1 night in Jan 2020
Response from Ida on Feb 12, 2020
Takk for din tilbakemelding, hjertelig velkommen tilbake.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Mediocre
Spa was great. Food was absolutely terrible. The bed was two singles pushed together that separated during the night.
Stayed 4 nights in Dec 2019

8/10 Good

Troels

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ida on Dec 14, 2019
Takk for at du valgte Norefjell Ski og Spa og Takk for at du ratet oss. Hyggelig å se at du hadde et fint opphold, hjertelig velkommen tilbake

8/10 Good

Martin

Stayed 1 night in Jul 2019

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2018
Response from Isabell on Aug 3, 2018
Velkommen tilbake!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and the staff was excellent. Only issue is the lack of AC in the rooms. It was unseasonably hot while we were there and either AC or screens on the windows would have been useful.
Stayed 2 nights in May 2018
Response from Isabell Olsen on Aug 1, 2018
Hi Orbitz Nice to hear that you were pleased with your stay at Norefjell Ski & Spa. There has been an unusually hot summer with us in the mountains, but now the heat is under control. Wishing you a nice summer and welcome back to us! Sincerely Team Norefjell

4/10 Poor

Arnfinn, Oslo

Disliked: Room comfort
Disappointing
The expectations were quite high when arriving at this Ski & Spa resort. However, do not expect this to be something above average. The parking was an endless walk from the reception (although in-door), the check-in was ok, the room, which was a long walk from the main area, was tiny and lacked all amenities (like coffee maker, water boiler, mini bar etc) and the corridors were dirty with trash and empty bottles lying around. The wi-fi was not strong enough to be of any use. We had dinner in the restaurant on Saturday evening. The food itself was mediocre (at best), however, I must praise our waiter Angela. She managed to make this a very nice evening despite the food. For the price we paid, I would have expected this place to be close high end, which is was absolutely not!

10/10 Excellent

susan, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel we would recommend to friends.
We would recommend this hotel to anyone wanting peace and quiet and a lovely view out their window. Our room came with a balcony and sliding glass doors; it was clean and comfortable. The hotel staff was very pleasant and the food was delicious. We would stay here again.

8/10 Good

lage, Bekkestua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully enjoyable
Great Spa, a real weekend treat !

4/10 Poor

Sara

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Melker on Jan 29, 2024
Dear Sara,Thank you for taking the time to give us a review we appreciate it!We hope to see you back in Norefjell in a near future!Kind regards,//Team Norefjell Ski og Spa

8/10 Good

Jette

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Melker on Jan 29, 2024
Dear Jette,Thank you for taking the time to give us a review we appreciate it!We hope to see you back in Norefjell in a near future!Kind regards,//Team Norefjell Ski og Spa

10/10 Excellent

Tomasz

Stayed 1 night in Dec 2023
Response from Melker on Jan 29, 2024
Dear Tomasz,Thank you for taking the time to give us a review we appreciate it!We hope to see you back in Norefjell in a near future!Kind regards,//Team Norefjell Ski og Spa

10/10 Excellent

Håkon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herlig og enkelt.
Fint hotell med bra service og hyggelig betjening. Gode senger. Bra mat tilbud og veldig bra frokost. Basseng,boblebad og badstue var også herlig 😊 her kommer du enten rett ut i skiløypa eller slalombakken vinterstid,eller ut i sti nettet sommertid. Blir en tur tilbake hit til sommeren😊
Stayed 2 nights in Dec 2023
Response from Team Norefjell ski og spa on Feb 11, 2024
Hei HåkonTusen takk for flott anmeldelse, det setter vi pris på.Så hyggelig at du trives her på Norefjell og at du kommer tilbake til oss.Her er det mye å finne på både vinter og sommer.

6/10 Okay

Odin

Liked: Cleanliness, staff & service, property conditions & facilities
Bra men vonde puter. Altfor tykke og harde
Stayed 2 nights in Nov 2023

4/10 Poor

Morten Selmer

Stayed 1 night in Nov 2023
Response from Melker on Jan 29, 2024
Dear Morten,Thank you for taking the time to give us a review we appreciate it!We hope to see you back in Norefjell in a near future!Kind regards,//Team Norefjell Ski og Spa

8/10 Good

Rune Johan

Stayed 1 night in Nov 2023
Response from Rakel on Nov 14, 2023
Hej Rune Johan!Tusen tack för att du tog tiden att svara på denna enkät. Vad härligt att du trivdes så gott hos oss, det gör oss väldigt glada!Mvh Receptionen

2/10 Terrible

Lamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Team Norefjell ski og spa on Oct 23, 2023
HeiTakk for at du tok deg tid til å gi oss din tilbakemelding, det setter vi pris på.Håper du hadde et fint opphold og at vi ser deg tilbake her på Norefjell snart.MvhTeam Norefjell ski og spa

6/10 Okay

Per

Liked: Cleanliness, staff & service, property conditions & facilities
PIN
Manglet informasjon om hotellets fasiliteter og åpningstider på Spa og restaurant på rommet. Hoved restauranten var kun åpen spesielle dager og selvsagt ikke den dagen vi var der. Vi klaget ved utsjekking over mangelfull informasjon og fikk en hyggelig beklagelse og kompensasjon i resepsjonen.
Stayed 1 night in Oct 2023
Response from Reception on Oct 19, 2023
Hej Per,Stort tack för att du tog dig tid att ge oss feedback, det uppskattar vi!Tråkigt att ni inte fick den informationen som ni ville ha vid incheck! Alla våra aktiviteter och öppettider finns också på vår hemsida.Vad bra att ni fick kompensation vid utcheck.Vi hoppas att se er tillbaka hos oss inom en snar framtid!

8/10 Good

Jan-Roger

Stayed 1 night in Oct 2023
Response from Reception on Oct 12, 2023
Dear Jan-Roger,Thank you for a great review!We hope to see you back with us in a close future.Have a great day!/Team Norefjell

10/10 Excellent

Mari

Stayed 1 night in Sep 2023
Response from Norefjell on Sep 20, 2023
Dear Mari, Thank you for the superb review, we really appreciate it!We hope to see you staying with us again in a near future.Kind regards,Team Norefjell

8/10 Good

Camilla

Stayed 1 night in Aug 2023
Response from Team Norefjell ski og spa on Sep 12, 2023
Hei Camilla og tusen takk for svært hyggelig rating av Norefjell. Så godt å se at dere har hatt et flott opphold på fjellet. Hjertelig velkommen tilbake!

10/10 Excellent

Anne Mette Bufjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Team Norefjell Ski & -Spa on Aug 30, 2023
Hei Anne Mette og tusen takk for svært hyggelig rating av Norefjell. Så godt å se at dere har hatt et flott opphold på fjellet. Hjertelig velkommen tilbake!

8/10 Good

Birgitte

Stayed 1 night in Aug 2023
Response from Team Norefjell Ski & -Spa on Aug 30, 2023
Hei Birgitte og tusen takk for at du tok deg tid til å gi en så hyggelig feedback etter ditt opphold på Norefjell. Håper vi kan få ønske deg velkommen tilbake om ikke lenge!

8/10 Good

Kjell Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var kun en restaurant som var åpen. Litt begrenset meny. Miljøet i restauranten var veldig kjedelig. Ikke et sted hvor du sitter lenge og koser deg
Stayed 2 nights in Aug 2023
Response from Team Norefjell Ski & -Spa on Aug 7, 2023
Hei Kjell Terje og tusen takk for hyggelig tilbakemelding etter oppholdet.Ja, nå i sommer har vi hatt Restaurant Matbaren åpen hver dag fra morgen til kveld og Restaurant 815 åpen i helgene. Vi hadde jo håpet på litt finere sommervær da vi satte planene for juli - med bl.a. å ha uterestaurant og grill i tillegg. Men, sånn ble det dessverre dårlig med ut fra juliværet.Håper vi kan ønske dere velkommen tilbake til Norefjell om ikke lenge.

10/10 Excellent

Silje Renate

Stayed 1 night in Aug 2023
Response from Team Norefjell Ski & -Spa on Aug 7, 2023
Thanks a lot for a super feedback Silje Renate. Hope to see you back soon.

4/10 Poor

Erlend

Liked: Cleanliness
Disliked: Room comfort
Not worth the money
Not worth the money, clearly fewer facilities and anemnities in the room than at similarly priced hotels. Limited meal offers, variable service.
Stayed 2 nights in Jul 2023
Response from Team Norefjell Ski & -Spa on Aug 1, 2023
Dear ErlendThanks a lot for taking your time to give us feedback. We will use this in our evaluations. We have restaurant open from breakfast until late evening and during your stay - we had 2 restaurants open in the evening. But we will definitely look into this matter as well.Have a nice day and welcome back to Norefjell.

10/10 Excellent

Stig Erik

Stayed 2 nights in Jul 2023
Response from Team Norefjell Ski & -Spa on Jul 30, 2023
We're so happy to see that you enjoyed your stay with us at Norefjell Ski & Spa - and we really hope to see you again soon!