Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by benjo from kl

Posted Apr 11, 2014 on Hotels.com
Love the big spacious room and toilet too..
Comment from Hotel Management
Jun 21, 2014 by Paolo, Hotel Management
Hi Benjo, Thanks for your aloft review.. Glad that you had an easy breezy stay. Live.Life.Aloft, Paolo General Manager
5 out of 5
Recommended
by A verified traveler

Posted Apr 11, 2014 on Hotels.com
I was able to get everything done that I needed to before leaving for the airport . Very friendly and nothing was too much trouble . Will stay there again
Comment from Hotel Management
Jun 21, 2014 by Paolo, Hotel Management
Hi Guest, Great that you had an a-mazing stay! Good to read that the hotel talent were able to delight & deliver. Live.Life.Aloft, Paolo General Manager
3 out of 5
Recommended
for Everyone
by L from Singapore

Convenient hotel close to transport and hotels

Posted Apr 7, 2014
Pros: The one thing I took away from this experience was the energy and positivity shown by their team. A happy team really does mean happy customers!
Cons: Internal communications.
Location: Great location. Conveniently located. Everything you need is close by.
Pleasant hotel staff, efficient and kind. After failing to receive my note for the airport-hotel transfers, they provided me with early check in and late check out. Good restaurant located on location - reasonably priced and with a simple menu.
Comment from Hotel Management
Apr 9, 2014 by Paolo, Hotel Management
Hi L, Thanks for sharing your thoughts on aloft! Glad to see that overall we were able to delight & deliver. Sorry about the mix up with the airport transfers. Live.Life.Aloft, Paolo
5 out of 5
Recommended
for Everyone
by Ant from Singapore

Efficient and comfortable as usual

Posted Mar 25, 2014
Pros: Room design, simple and uncomplicated
Cons: Wifi in the end rooms very slow connection...
Great location, well designed rooms and a nice roof top pool for a restful afternoon
Comment from Hotel Management
Apr 6, 2014 by Paolo, Hotel Management
H Ant, Great to read that you like alofts bright & bold loft like rooms and had great stay-cation. Live.Life.Aloft, Paolo General Manager
5 out of 5
Recommended
for Business Travelers
by JihyeMoon

Posted Mar 22, 2014 on Hotels.com
Comment from Hotel Management
May 24, 2014 by Paolo, Hotel Management
Hi Jihye Moon, Thanks for your 5-star rating of aloft! Glad to see that we were able to delight & deliver. Live.Life.Aloft, Paolo
5 out of 5
Recommended
for Personal Event
by Mark Snell from Ross-on-Wye UK

Great Hotel

Posted Mar 19, 2014 on Hotels.com
Loved this hotel. The location and surrounding neighbourhood may not be everyone's choice but it satisfied us 100%. It is very convenient to the central station for trains, underground, buses and taxis and the airlines or at least some airlines have a check in desk in the station so you can check in baggage for your flight and take the 28 minute (7GBP) train journey to the airport. The hotel is located within 10 minute walk of Little India and other great street food locally. Fantastic swimming pool and bar on the top floor. The location is not sophisticated but if the above appeals I would certainly recommend.
Comment from Hotel Management
May 24, 2014 by Paolo, Hotel Management
Hi Mark, Thanks for your "Great Hotel" review of aloft kuala lumpur sentral. Aloft is different by design and I was happy to read that you liked our jet set style. Live.Life.Aloft, Paolo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Spacious, well equipped & convenient location

Posted Mar 17, 2014
Pros: Convenient location, spacious room, well equipped with amenities, free wifi
Cons: Nothing
Location: food and shopping
Friendly staff, quick check-in and check-out, spacious room, well equipped with toiletries and amenities, free wifi and extremely convenient location, just next to KL Sentral.
Comment from Hotel Management
Sep 20, 2014 by Paolo, Hotel Management
Hi Guest, Thanks for your review of aloft. Glad to read that you had an easy-breezy check in and that you liked our fast & free wifi. Live.Life.Aloft, Paolo General Manager
Comment from Hotel Management
Sep 20, 2014 by Paolo, Hotel Management
Hi Guest, Thanks for your review of aloft kuala lumpur sentral. Glad that you liked the location of the hotel in the heart of KL's transport hub. Live.Life.Aloft, Paolo
Comment from Hotel Management
Mar 19, 2014 by Paolo, Hotel Management
Hi Guest, Thanks for your review of aloft. Glad to read that you had an easy-breezy check in and that you liked our fast & free wifi. Live.Life.Aloft, Paolo General Manager
Comment from Hotel Management
Mar 19, 2014 by Paolo, Hotel Management
Hi Guest, Thanks for your review of aloft kuala lumpur sentral. Glad that you liked the location of the hotel in the heart of KL's transport hub. Live.Life.Aloft, Paolo
5 out of 5
Recommended
for Everyone
by Zoran from Melbourne

Super nice hotel,close to the main train hub

Posted Mar 10, 2014
Pros: Top floor swimming pool
Clean,as new hotel..Super friendly staff...Swimming pool on the top and the bar are amaizing ...Rooms are very nice and clean....I would stay there again for sure.
Comment from Hotel Management
Sep 13, 2014 by Paolo, Hotel Management
Hi Zoran, Thanks for your "Super nice hotel,close to the main train hub" review of aloft kuala lumpur sentral. Happy to read that the hotel talent were able to delight & deliver an A+ experience. Live.Life.Aloft, Paolo
Comment from Hotel Management
Mar 12, 2014
Hi Zoran, Thanks for your "Super nice hotel,close to the main train hub" review of aloft kuala lumpur sentral. Happy to read that the hotel talent were able to delight & deliver an A+ experience. Live.Life.Aloft, Paolo
4 out of 5
Recommended
for Everyone
by Alan from Bromley Kent

Good Hotel for stopover in Kuala Lumpar

Posted Mar 9, 2014
Pros: Friendly polite and smiling staff.Easy fuss free check in.
Cons: bar/ meal service around Pool area is slack.could be more attentive and aware of potential customers !
Location: This Hotel is well situated for transport links for Kuala Lumpar and beyond.Very good rail link across road with airport too.
After a long haul flight from London Heathrow this Hotel is a good option.Easy to locate and with access to Kuala Lumpar and beyond.
Comment from Hotel Management
Sep 13, 2014 by Paolo, Hotel Management
Hi Alan, Thanks for your "Good Hotel for stopover..." review of aloft kuala lumpur sentral. Good to see that you liked the location of the hotel. Live.Life.Aloft, Paolo General Manager
Comment from Hotel Management
Mar 12, 2014
Hi Alan, Thanks for your "Good Hotel for stopover..." review of aloft kuala lumpur sentral. Good to see that you liked the location of the hotel. Live.Life.Aloft, Paolo General Manager
4 out of 5
Recommended
for Everyone
by Graeme from Melbourne

Comfortable new hotel close to public transport

Posted Feb 24, 2014
Pros: Its location, its comfort and its price
Cons: Food services
Location: Over the road from KL Sentral Railway Station and the train to/from KLIA, great views from upper floors and only two stops from KL's Chinatown.
I stayed at the Aloft Kuala Lumpur Central for one night in late January 2014 to break my flight home to Australia from India. In planning this stay, my criteria were a comfortable hotel located close to the KL Ekpres terminal at KL Sentral Railway Station. The Aloft Kuala Lumpur Sentral met these criteria perfectly. The hotel is located just across the road from the railway station and is a very comfortable, affordable 4 star hotel. The facilities are new and smart, being well decorated in a minimalist style. The staff are very attentive and obliging. My only reservation about the hotel concerns my dining experience there. I found the food to be of very average quality and overpriced for what it was. Overall, staying at the Aloft Kuala Lumpur Sentral was a good decision in terms of my trip and I would stay there again if the room prices don't 'go through the ceiling'.
Comment from Hotel Management
Aug 30, 2014 by Paolo, Hotel Management
Hi Graeme, Thanks for your "Comfortable new hotel close to public transport". Great to see that the hotel talent were able to delight & deliver an A+ experience. Good to see that you liked the location of the hotel. I have read your comments on the food and will share with the team so that we can do better. Sorry we missed the mark. Live.Life.Aloft, Paolo General Manager
Comment from Hotel Management
Feb 27, 2014
Hi Graeme, Thanks for your "Comfortable new hotel close to public transport". Great to see that the hotel talent were able to delight & deliver an A+ experience. Good to see that you liked the location of the hotel. I have read your comments on the food and will share with the team so that we can do better. Sorry we missed the mark. Live.Life.Aloft, Paolo General Manager