Ratings based on 570 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jan 30, 2015
Good location, go to twin tower within 5 minute, and very convenient.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 26, 2015 on Hotels.com
3 out of 5
by A verified travelerfrom 北海道

観光のための立地は非常によいが?

Posted Jan 25, 2015
Pros: 電車の駅に非常に近く、ツインタワーなどの観光名所にも近い。
Cons: 6階の場合、カビ?の臭いを消してほしい。
Location: 電車の駅に近く、市内のどこに行くにも便利。
6階に滞在しましたが、廊下、部屋ともにカビのにおいが強いのにがっかりでした。古いホテルですが、何とかしてほしい物です。朝食は場所、食事内容ともによかったと思います。
3 out of 5
Recommended
for Getaway With Friends
by Naseerfrom Australia

Hotel of city centre

Posted Jan 24, 2015 on Hotels.com
Good hotel at the centre of KL and around the golden triangle of the city. It's worth the money we have paid. The hotel and room conditions are out dated. Staff and services are ok.the carpet of the room is a bit smelly.
1 out of 5
Recommended
for Business Travelers
by Hui Seo

This traveler left a rating score only Posted Jan 23, 2015 on Hotels.com
1 out of 5
Recommended
for Business Travelers
by Aaron Jfrom United States

Business Center Overcharging

Posted Jan 22, 2015 on Hotels.com
The room was basically fine, but I am unhappy that they have some ridiculous small charges. I made 9 photocopies of a sheet of paper in their business center and they charged me 18 RM for it. You know, about 10-100 times higher than any other hotel would charge. 2 RM per sheet for simple photocopying! There are some other similar hotels nearby and I regret not staying in one of those instead, just for this.
4 out of 5
Recommended
for Families
by MOHAMMAD SUFIANfrom Singapore

awesome

Posted Jan 21, 2015 on Hotels.com
Nice and family friendly hotel. Good location. Superb staff
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

The convenience

Posted Jan 19, 2015
Pros: The convenience
Cons: The facilities fee
Location: Twins Tower
In the hotel , it is located near Twins Tower and KLCC.
4 out of 5
Recommended
for Getaway With Friends
by Florencefrom neighboring country

late check into hotel room

Posted Jan 17, 2015 on Hotels.com
When I arrived at hotel at 2.30 pm, I requested for twin tower view room. The hotel staff said the rooms facing twin tower view were still not ready (cleaning). The staff suggested I took a non twin tower view room. But I decided to want. It was 3.30 pm when I checked into my hotel room. I would expect hotel rooms for check in time to be 2 pm.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal, Canada

Posted Jan 16, 2015
An honest effort by local employees to welcome you to their city.