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TripAdvisor Traveler Rating
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See all #### TripAdvisor ReviewsRooms & Rates
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Promotions
Advance Purchase Offer
Book a stay in an "Advance Purchase" rate category 24 November 2011 - 31 March 2012, for travel 1 December 2011 - 30 April 2012, and receive the following:
Must book an "Advance Purchase" rate category to qualify. Restrictions may apply.
Property Amenities
In addition to a full-service spa, Crowne Plaza Mutiara Kuala Lumpur features an outdoor pool, a health club, a spa tub, and a sauna. The hotel offers a restaurant and a coffee shop/café.A bar/lounge is on site where guests can unwind with a drink.
This 5-star property offers access to a business center, secretarial services, and audio-visual equipment. Event facilities include conference/meeting rooms, a meeting/conference room, small meeting rooms, and a ballroom. This luxury hotel also offers a fitness facility, a steam room, and spa services. Complimentary parking is available on site.
Crowne Plaza Mutiara Kuala Lumpur has designated areas for smoking.
Rooms
Crowne Plaza Mutiara Kuala Lumpur offers 560 air-conditioned accommodations with minibars and safes. Flat-panel televisions come with satellite channels and TV Internet access (surcharge). Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers and designer toiletries.
Rooms are equipped with dial-up Internet access (surcharge). Business-friendly amenities include desks and ergonomic chairs, as well as speakerphones with voice mail. Additionally, rooms include complimentary newspapers and irons/ironing boards.
Room Amenities
Dining
Crowne Plaza Mutiara Kuala Lumpur has a restaurant on site. 24-hour room service is available.
Recreation
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
You may be required to sign in to verify your stay.
Showing 1 - 7 results (of 7)
“Exorbitant Rates for Internet Access”
Internet access was 57 MYR (approximately $18.95) per day... I thought that this was pretty unreasonable but since I had planned to use the internet to book follow-on travel and for researching activities, I paid for it. When I checked out, I realized that I'd been charged twice for one day. I pointed out this error to the desk clerk. After checking on the charge, she refused to remove it because I had used two different devices to connect to the internet. In fact it was true - I had used my laptop and my friend had used his. But there is only one internet cable in the room and we paid for 24 hour access. Ultimately I was stuck with an almost $40 bill for internet access for one day! That is ridiculous and will be the last of my money that Crowne Plaza receives. I have stayed with them in the past for the MotoGP event but I will not use them in the future due to this issue.
“Nice Room”
All was nice with me except noise at night from other rooms and not all the floor non smoking.
“Would book again in a heartbeat”
This was a great hotel, in a great location. It was so convenient and the staff so helpful. We all enjoyed it so much, especially the kids.
“Great Place to stay in KL...”
I had a great time in KL and the Crowne Plaza was a great place to get some rest and to serve as my hotel during my adventures in Malaysia.
“would definitely go back,”
This was my first visit to Kualar Lumpur, and such a pleasant experience. The monorail, was a bonus, the traffic as in most cities is busy to say the least, so to have the monorail situated right opposite the hotel was amazing. It was easy to navigate, we just checked on the maps where we wanted to go, and bought the tickets, that simple and so close to everything we wanted to see. China Town is a must, the Petronas Towers awesome. Would definitely recommend and would visit again.
“not what i thought”
finding the hotel was easy. everything was nice from the out side to the inside of the hotel. the main thing that i didn't like was that the water drained slow. the bath water took for ever like 30 mins to drain all the way. the toilets never flushed all the way. the hotel room had a older tv i thought a nicer hotel would have a flat screan and it would be bigger. and also i had to pay for the inter net aswell. not cheap and it wasn't that fast. i was able to walk everywhere from the hotel. to the towers or a bar even the clubs. was all about 5 to 10 min walk.
“Good overall experience”
Good overall experience
TripAdvisor Traveler Rating:
(based on #### traveler reviews)
Additional reviews provided by 
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The closest major airports to Crowne Plaza Mutiara Kuala Lumpur are:
Subang (SZB-Sultan Abdul Aziz Shah) - 16.2 km / 10 mi
Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 43.7 km / 27.2 mi
The preferred airport for Crowne Plaza Mutiara Kuala Lumpur is Kuala Lumpur (KUL-Kuala Lumpur Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
