Ratings based on 649 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Horrible

Posted Apr 26, 2015
Hôtel qui ne merite pas 4 etoiles c'est une honte
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth

Posted Apr 20, 2015
Pros: Location to KL city centre
Hotel was having extensive renovations which should have been advised to me rior to confirming booking.Construction noise was very loud througout the day & was disturbing when in my room
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SG

Nice hotel at 83$S

Posted Apr 13, 2015
It was quick vacation but couldn't get out of bed 'twas too comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

cigarette smells in non smoking room

Posted Apr 13, 2015
Pros: location
Cons: Definitely the room. The non smoking room smells of cigarettes
A bit disappointing due to the room but staff was helpful and location was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Posted Mar 25, 2015
Good that the hotel is centrally located, esp within walking distance to Pavillion and Times Berhad shopping centres. The doorman and other service staff, were polite and helpful. The receptionists, though busy, could have been more prompt. The rooms were fine, except that the lighting could be brighter, especially inn the bathroom where, as you know, ladies need good lighting to put on their makeup. There should have been a power point in the bathroom for drying or styling hair. The overhead shower head should be replaced with a hand held one. The lighting controls are all centralised in one box at the bedside. This is most inconvenient. Individual switches would have been more accessible and easier to reach. All in all, a comfortable experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

pleasant stay

Posted Mar 21, 2015
nice 21st floor view and good breakfast spread. nice room. nice staff. like the hotel surroundings. clean room and toilet. reasonable choice of tv programs but lacking at some of the most popular sports like english premier league live matches.
2 out of 5
by A verified travelerfrom Hong Kong

Posted Mar 17, 2015
Rooms are not cleaned properly. Some bathroom accessories were not refilled, slippers were not found in the room. Breakfast buffet is not too bad.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philippines

nice hotel, good buffet, friendly staff

Posted Mar 13, 2015
Pros: near important sites specially Bintang.
Cons: Internet speed , bad during evening and Google connect worse.
Location: Hongkong Grand Harbor serves good dimsum and Cantonese dishes just 4 minutes walk. 10 minutes walk and you are in shopping areas .
Always stayed in Dorsett every year on March. Near shopping and food areas. The breakfast buffet excellent.
2 out of 5
by A verified traveler

Posted Mar 11, 2015
Pros: Gute Lage s.o.
Location: s.o.
Sehr abgewohntes Hotel. Es wurde per Aushang darauf hingewiesen, dass Renovierungen ausstehen. Frühstück reichlich, aber nicht den ***** entsprechend. Freundliches Personal. Nahe an Restaurants und "The Pavillion" (shopping-mall).Etwa 15 Gehminuten zu Petronas Towers, etwa 10 Minuten zu Metro-Station.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Yorkshire, England

Lovely Hotel in a great central position

Posted Mar 9, 2015
This is a lovely hotel in a great position for shops bars and restaurants. Easy to get around the city on the near by monorail and very cheap. The hotel staff are very friendly and extremely helpful. Would stay there again.