Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Singapore

Very Close To Everything

Posted Jul 7, 2014
My stay at federal hotel was very pleasant. Hotel staff is very nice.most importance thing is the location , its located in heart of the city. First day was terrible as room AC was not functional ..this was sorted out next day by another this was only thing that I did not like....
3 out of 5
for Everyone
by Doris from Casablanca

Nice old hotel recently refurbished

Posted Jul 1, 2014
Pros: see above
Cons: Staff attitude and TV reception in the rooms
Location: Lots of IT shopping next door
Room facilities good. Nice recently refurbished bathroom. TV Terrible poor reception. Staff unfriendly on check out
2 out of 5
by gullain

Poor Service.

Posted Jun 23, 2014
Even though I specify type of newspaper I want, still give the wrong one. When I go to the lobby and change, I was asked to go and exchange myself with another staff at entrance! Room teacup and toiletry was incomplete . Not even sure room really cleaned or just tidy up on U.
4 out of 5
for Everyone
by Gibbo from Australia


Posted Jun 2, 2014
Pros: Best Location in KL Close to everything Hawker Food Shopping China Town so good
Cons: Make Hotel Non -Smoking
Location: Best Location Shopping Best IT Mall in KL Best Hawker Food one block away All the Bukit Bintang on your doorstep
Great Understanding Staff and Management Excellent pool area is under construction but no problem using big clean pool
5 out of 5
for Everyone
by A verified traveler

Good location

Posted May 28, 2014
Very clean hotel. Excellent presentation. Close to KL nightlife
3 out of 5
for Getaway With Friends
by JS from Vancouver

Dated hotel in a central location

Posted May 7, 2014 on Hotels.com
Chose this hotel due to its location and it's not too expensive. Room: The decor is beginning to show its age, however it's fairly clean (from 1 to 10 where 10=NASA dustless lab and 1=garbage dump, I score this one a 6. For comparison, I would score a typical North American gas station washroom a 3). Shower pressure decent and toilet works. Location: Great location right in the heart of the popular Bukit Bintang area. A few minutes walk to the Imbi monorail station which would then get you to rest of KL. A few minutes walk to popular eateries such as Jalan Alor or Lot10 further down the street. Also there's no shortage of bars, restaurants, shopping malls, etc. Notes: Because of its proximity to the action, if you're in a lower floor facing northeast, and you're a light sleeper, you might not be able to fall asleep on the weekends until 2 or even 3 due to the noise (loud music mostly) Wifi is free down in lobby, you have to pay for wifi up on the floors but if you get a corner room the signal is pretty weak and you would essentially be wasting your money. You might be able to get it for free but your mileage may vary.
3 out of 5
for Everyone
by Michelle from Melbourne Aus

Very good location

Posted Apr 28, 2014
Pros: Perfect location
Cons: Bathroom quite small - even the non smoking floors smelled of smoke. We had to ask for extra soap.
Location: Lots of shopping and eating places. We were able to walk everywhere and taxis were easy to find.
Very pleasant and helpful reception staff. We felt safe walking around this area. Close to malls and a small night market. Great vibrant street food area.
1 out of 5
by Annie from Seattle

Hotel is under renovation

Posted Apr 21, 2014
Pros: Location of the hotel is perfect, easy access to food vendors and restaurants, even KFC.
Cons: We should be warned about the difference in hotel rooms (renovated vs "original"). Rather have the option to "upgrade" through Expedia.
We were given rooms that are old and extremely small. After complaining, we paid $119 to upgrade to newly renovated room. Didn't expect the hotel would assign old & small room to Expedia customer.
4 out of 5
for Everyone
by A verified traveler

Comfortable and clean hotel in a good location

Posted Apr 9, 2014
Cons: It was disappointing to find that breakfast was now an extra charge. On my previous stays this has been included.
I've stayed here a couple of times. The hotel is a little bit dated, but clean and comfortable rooms and reasonable facilities. Not flash but has everything you might need for a short stay and is well positioned.
3 out of 5
for Business Travelers
by Ben from Singapore

Great Location

Posted Apr 7, 2014 on Hotels.com
Counter Service to be improved, As for room condition, the basin is choked and very slow. The Wifi service is really bad. The password being changed in the middle of the night and without any notice from the hotel staff.