Ratings based on 37 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Singapore
Very Close To EverythingPosted Jul 7, 2014
My stay at federal hotel was very pleasant. Hotel staff is very nice.most importance thing is the location , its located in heart of the city. First day was terrible as room AC was not functional ..this was sorted out next day by another this was only thing that I did not like....
for Everyoneby Doris from Casablanca
Nice old hotel recently refurbishedPosted Jul 1, 2014
Pros: see above
Cons: Staff attitude and TV reception in the rooms
Location: Lots of IT shopping next door
Room facilities good. Nice recently refurbished bathroom. TV Terrible poor reception. Staff unfriendly on check out
Poor Service.Posted Jun 23, 2014
Even though I specify type of newspaper I want, still give the wrong one. When I go to the lobby and change, I was asked to go and exchange myself with another staff at entrance! Room teacup and toiletry was incomplete . Not even sure room really cleaned or just tidy up on U.
for Everyoneby Gibbo from Australia
LOCATION LOCATION LOCATIONPosted Jun 2, 2014
Pros: Best Location in KL Close to everything Hawker Food Shopping China Town so good
Cons: Make Hotel Non -Smoking
Location: Best Location Shopping Best IT Mall in KL Best Hawker Food one block away All the Bukit Bintang on your doorstep
Great Understanding Staff and Management Excellent pool area is under construction but no problem using big clean pool
for Everyoneby A verified traveler
Good locationPosted May 28, 2014
Very clean hotel. Excellent presentation. Close to KL nightlife
for Getaway With Friendsby JS from Vancouver
Dated hotel in a central locationPosted May 7, 2014 on Hotels.com
Chose this hotel due to its location and it's not too expensive. Room: The decor is beginning to show its age, however it's fairly clean (from 1 to 10 where 10=NASA dustless lab and 1=garbage dump, I score this one a 6. For comparison, I would score a typical North American gas station washroom a 3). Shower pressure decent and toilet works. Location: Great location right in the heart of the popular Bukit Bintang area. A few minutes walk to the Imbi monorail station which would then get you to rest of KL. A few minutes walk to popular eateries such as Jalan Alor or Lot10 further down the street. Also there's no shortage of bars, restaurants, shopping malls, etc. Notes: Because of its proximity to the action, if you're in a lower floor facing northeast, and you're a light sleeper, you might not be able to fall asleep on the weekends until 2 or even 3 due to the noise (loud music mostly) Wifi is free down in lobby, you have to pay for wifi up on the floors but if you get a corner room the signal is pretty weak and you would essentially be wasting your money. You might be able to get it for free but your mileage may vary.
for Everyoneby Michelle from Melbourne Aus
Very good locationPosted Apr 28, 2014
Pros: Perfect location
Cons: Bathroom quite small - even the non smoking floors smelled of smoke. We had to ask for extra soap.
Location: Lots of shopping and eating places. We were able to walk everywhere and taxis were easy to find.
Very pleasant and helpful reception staff. We felt safe walking around this area. Close to malls and a small night market. Great vibrant street food area.
by Annie from Seattle
Hotel is under renovationPosted Apr 21, 2014
Pros: Location of the hotel is perfect, easy access to food vendors and restaurants, even KFC.
Cons: We should be warned about the difference in hotel rooms (renovated vs "original"). Rather have the option to "upgrade" through Expedia.
We were given rooms that are old and extremely small. After complaining, we paid $119 to upgrade to newly renovated room. Didn't expect the hotel would assign old & small room to Expedia customer.
for Everyoneby A verified traveler
Comfortable and clean hotel in a good locationPosted Apr 9, 2014
Cons: It was disappointing to find that breakfast was now an extra charge. On my previous stays this has been included.
I've stayed here a couple of times. The hotel is a little bit dated, but clean and comfortable rooms and reasonable facilities. Not flash but has everything you might need for a short stay and is well positioned.
for Business Travelersby Ben from Singapore
Great LocationPosted Apr 7, 2014 on Hotels.com
Counter Service to be improved, As for room condition, the basin is choked and very slow. The Wifi service is really bad. The password being changed in the middle of the night and without any notice from the hotel staff.