Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
2.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Vins reviewPosted May 12, 2013
The room is quite nice and comfortable....only the water heater did not work :(
A budget hotel with real bad servicePosted Oct 17, 2012 on Hotels.com
The room is clean. However the service is terrible. When arrived, the staff cannot trace the booking, blame to the boss for taking booking without informing him. Later request for RM200 as deposit as no records of payment from Hotels.com after letting me wait for 15 minutes. When check-out, another staff only return RM50 as no record of deposit of RM200 paid. Fortunately I have a signed copy of the deposit taken by another staff. I need to wait for 5 minutes before getting back the deposit. Looks like the computer terminal at front desk is only for show and no records are being entered. Watch out for this hotel if you are booking it. I do not have a good inpression and feeling of thier sincerity and honesty.