Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
3.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value with marvellous room service...

Posted Mar 16, 2014
We requested 2 sets of iron board & they fulfilled our request immediately with no question asked. In addition, they heat up our pizza left over on the next day, sent ice cube to our room & extended 1 hour for check-out...what else?
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value with marvellous room service...

Posted Mar 16, 2014
We requested 2 sets of iron board & they fulfilled our request immediately with no question asked. In addition, they heat up our pizza left over on the next day, sent ice cube to our room & extended 1 hour for check-out...what else?
1 out of 5
by Christopher from Singapore

Feel Cheated

Posted Mar 25, 2013
Pros: Breakfast
Cons: Room and front office staff
Location: Close proximity to 3 local shopping malls.
It was advertised as 5-star hotel but the most is 3-star. Front office staffs are not friendly and majority cannot converse well in English. My room toilet choked on the 2nd and 3rd day of stay. Despite asking for change of room, nothing is done. Fortunately, breakfast in the restaurant was good. The staff in the restaurant were friendly and attentive too. Wonder how they get the rating as 5-star, very disappointed. Given a choice, will never go back again.
4 out of 5
Recommended
for Business Travelers
by Sheng

Good balanced hotel in Shah Alam

Posted Jan 3, 2013 on Hotels.com
Stayed here for business. Group stayed in two rooms. Hotel is easy to find and located close to the Blue Mosque and art centres. Deluxe room nice size with comfortable bathroom. Tv was old CRT which was a bit disappointing for 4.5 Star hotel. Buffet breakfast has ample selection with good quality food. Wifi was fast. Gym is minimal but fine for general use. Pool is outdoors but undercover and very well maintained. Concierge and service desk had very nice staff. Extra compliments to Justin for his help. The only issue I found was recreation area service staff was difficult to deal with. made us sign out pool towels and water. I found this exercise to be tedious and pointless. Overall recommend Blue Wave to others.