Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
96% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler

Well located with very pleasant staff.

Posted Sep 12, 2014
We enjoyed our stay, room was adequate and staff very friendly and helpful. Hotel was very noisy late evening and early morning. Thin walls and sound of lifts was clearly evident. It was however value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Excellent hotel, staff and location

Posted Sep 6, 2014
Pros: Clean, comfortable and friendly
Cons: no
Location: Close to an amazing array of fabulous food shops,,shopping centre..taxis....everything.
The moment I entered, until the moment I left was as good as it gets with hotels. Its comforting to know that staff actually seem interested to help in many ways. Easy access to shopping and transport...great!! After a long flight...was offered the chance to check in early...much appreciated. And its very nice to get smiles from all the staff....really nice people.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for shopping

Posted Sep 4, 2014
Overall very good, Wifi was reasonably fast. Bathroom cloud do with a makeover.
3 out of 5
Recommended
for Everyone
by A verified traveler from JKT

Close to the malls

Posted Aug 11, 2014
They don't have a bussines centre in the hotel as it was needed only to print my boarding pass, so I had to go to the store across the hotel which provide internet services and cost 4 RM for 2 sheets of papers.
3 out of 5
by A verified traveler

Average place

Posted Aug 2, 2014
Pros: Location
Location: Lots of shopping malls close by.
Location is good. Rooms are small and very basic. Breakfast is also very regular. An average place for night halts.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great Location!

Posted Jul 20, 2014
a) 5 mins walk straight ahead is Times Square; b) right in front is Low Yat plaza which I could get updates on latest maps for my GPS; c) right beside there is an Internet cafe which I can check-in early for my flight back & also print the boarding passes (RM0.50 per piece, can't remb how much per 1/2 hr for using the com); d) another 5 to 10 mins walk adjacent straight is pavilion (there is a lot of construction works for the MRT along the road). Despite all those gd points, I've an unpleasant experience with the front desk. We checked-in at around 11am. Thereafter went out for lunch & some shopping. When we came back to our room (we booked 2 rooms with an extra bed in 1 of the room) around 6pm, the extra bed was missing. Called the front desk & instead of apologizing on their mistakes, the manager (which is a lady) informed me that I've made a mistakes & entered the wrong room! It was such a ridiculous explanation which I told them that it was their colleague who configured the room key. If I've entered the wrong room, by right The hotel key could not be able to open the room door in the 1st place. When I went down to the front desk to complain the next morning, the bell boy (Mr. Peter) was also puzzled on how could this happened as he have brought our luggage to the rooms. Other then this incident, all the hotel staff I've come across (from the security guards, bell boy, front desk (morning shift) are all very friendly and courteous! Will stay in this hotel again!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to everything

Posted Jul 7, 2014
Good service, value for money and convenient to get to public transport and major shopping areas
4 out of 5
Recommended
for Everyone
by Shila from Singapore

Very good location at the heart of Bukit bintang

Posted Jun 30, 2014
easy access to monorail,jalan alor and the golden triangle to all the malls
5 out of 5
Recommended
by Paul H from London

Excellent all round although lacks a lounge

Posted Jun 4, 2014 on Hotels.com
Everything about this hotel including the price is excellent - but it does lack a lounge to relax, have coffee, people watch. There is a coffee shop/bar but it isn't comfortable - it's just a room. Very good service. They are building a new subway line very nearby and although this isn't within earshot of the hotel you do have to go past a construction site to get to the hotel, but that was no big deal really. Bukit Bintang monorail, Pavillion shopping mall and hundreds of eateries including cheap and yummy street food are all on your doorstep.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Barry from Moruya, NSW

Pleasant interlude

Posted May 29, 2014 on Hotels.com
We have used this hotel before as a break in a longer journey. It is well located and competitively priced, and the staff are very helpful. It works well as an overnight (or two) hotel, before travelling on.