Ratings based on 558 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2015
All good. Fantastic location and great service. Highly recommend a stay for business or pleasure
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Convenient hotel location

Posted Jun 29, 2015
Check in was a breeze, professional & friendly staff. Renovations currently underway but no inconvenience. Awesome pool area. Reasonable pricing
5 out of 5
Recommended
for Everyone
by A verified traveler from Busan, Korea

모든 것이 편리한 위치와 공원 교통이 다 갖춘 호텔 이였습니다.

Posted Jun 26, 2015
Pros: 전망과 깨끝함이 제일이였습니다.
Location: KLCC의 쇼핑과 공원 twin tower등의 볼거리와 사통팔달의 중심지였음
대만족 입니다. 종업원들의 서비스 정신을 높이 살 수있었습니다. 깨끗한 실내와 난을 모티브로한 호텔 코리도어 식당의 시설과 배치가 돗보였습니다. 중후하고 베스트 호텔이였습니다. 감사합니다.
5 out of 5
Recommended
for Couples
by A verified traveler from Bayern

Einzigartiges Erlebnis

Posted May 17, 2015
Pros: Gesamteindruck
Location: Es befindet sich mitten im Zentrum mit Blick auf die Twin-Tower. Zudem liegt es an einem Punkt einer Touristen-Sightseeing-Tour.
Überaus komfortables und luxuriöses Hotel. Service wird groß geschrieben. Leider war der Infinity Pool in Renovierung. Alternativ konnten wir einen Pool in einem naheliegenden Hotel samt Shuttelservice nutzen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right next to the Twin Towers

Posted May 6, 2015
Very good service. Hotel staff was very friendly and helpful. Out of the four nights I had 2 nights with fruits, but missing in the other two although I asked for it. On first day the sheet was slightly torn.
4 out of 5
Recommended
for Everyone
by A verified traveler from country NSW Australia

Superb!

Posted Apr 10, 2015
Pros: Central to shopping, restaurants and attractions. Next to a park which was good for jogging and walking. Beautiful place!
Cons: Wanted to watch football live streamed so paid for 3 days internet access. Their internet access is LIMITED ACCESS - no live streaming. Not good!
Location: Shopping, touring, exercising (gym and outdoors) and excellent restaurants nearby.
The hotel and staff ..... excellent, couldn't ask for a better place to stay!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Business hotel in central KL

Posted Apr 7, 2015
Pros: Excellent location
Cons: Rooms feel grand but a little dated
One night stay, fast and efficient check in and check out
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds, England

Lovely hotel, very well located

Posted Apr 2, 2015
Pros: Location, staff, excellent executive lounge facilities
Location: KLCC and Pavillion for shopping, trip up Petronas Towers is a must, park, KL Tower
I have stayed in the hotel before many years ago and was pleased with the stay this time. It was a shame that the pool was totally closed-whilst the website had said there were renovations during the period January to June it was not clear that the pool would be closed entirely- bussing people to another hotel and having to say when you wanted to come back is not ideal-you do not always know when you want to return. Otherwise the hotel and staff fully met expectations
2 out of 5
by A verified traveler from London

In need of plenty of renovation

Posted Mar 23, 2015
This is not the typical Mandarin Oriental you may be accustomed to. Old style, in urgent need of renovation. Disappointed. There are much better options at this price point in KL
5 out of 5
Recommended
for Couples
by Einar

This traveler left a rating score only Posted Mar 22, 2015 on Hotels