Ratings based on 478 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

プール改装中

Posted Jan 21, 2015
プールが改装中で、近くのホテルを案内されましたが、それ以外は立地、設備、対応とも文句ありません。KLは一泊でしたがここで正解でした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tilburg, NL

Fantastisch hotel, perfecte ligging

Posted Jan 14, 2015
Aan het hotel is werkelijk niets op te merken. Enige minpuntje was dat ons pas bij aankomst werd verteld dat het zwembad gesloten was voor renovatie. En dat terwijl het zwembad zo'n grote rol heeft gespeeld bij onze keuze voor dit hotel! Gelukkig was het alternatief (Impiana, vlakbij) prima. Tip: neem een kamer met zicht op de Petronas-towers. Het prijsverschil is dubbel en dwars de moeite waard.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pool renovation was annoying

Posted Jan 13, 2015
Pros: Everything
Cons: include wife in rate. every single time it annoys me to have to pay extra for this.
When I booked I wasn't informed of the pool renovation, so was pretty disappointed to not have access to the pool. Otherwise, stay was as always very pleasant. This is the best hotel in KL for sure!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Excellent hotel right in the heart of KL!

Posted Jan 7, 2015
Pros: The property itself, the location, the staff and the facilities.
Cons: My only suggestion is for a power-point in the bathroom for hairdryer, straightener, shaver etc
Location: Suria KLCC shopping centre, Petronas Twin Towers, KL Hop On Hop Off bus, Covered walkway to Bukit Bintang and Pavilion shopping mall.
We just enjoyed a wonderful 7 night stay at the Mandarin Oriental in KL. The hotel exceeded our expectations in many ways. It was right in the centre of KL within easy walking distance to everything. It was attached to the KLCC Suria shopping centre - 6 levels of shopping and food heaven, as well as the Petronas twin towers and had easy access to the covered walkway for Bukit Bintang. It also has a stop for the KL Hop On Hop Off bus directly at the front door. The staff were professional, friendly and very helpful. Our room on the 16th floor was lovely - excellent views, clean, spacious and very comfortable. The restaurants and bars in the establishment are also lovely to dine at or for an afternoon/evening drink. We would definitely stay at the Mandarin Oriental again when we next visit KL.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vic Aust

Luxury stay

Posted Jan 6, 2015
Pros: Friendly, nice and clean and convenience
Cons: We need international plugs for the room.
Location: Shopping at KLCC
The club floor for mandarin oriental hotel was amazing. Nice view, nice lounge, nice people and staffs who served us they are amazingly nice. It is close to KLCC shopping heaven.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Great hotel central in KL

Posted Jan 6, 2015
Pros: Luxury and location
Cons: Free internet, authentic Malaysian cuisine. Menus were mostly non-Malay food.
Location: Right next to KLCC!
Great hotel but expensive in terms of amenities including internet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Frankfurt

excellent Location

Posted Jan 4, 2015
Great Location for 2 days KL visit Perfect Located between KLCC Park , Shopping Malls and Petronas. Great rooftop Bar " Martins " in the Tower next door. Food at Poolbar is boring and overpriced. Staff was TOP
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Berlin

Luxushotel, das seinem Anspruch gerecht wird

Posted Jan 2, 2015
Pros: Boxspringbett
Hotel: sauber, weitläufig Personal: hilfsbereit, freundlich Zimmer: entsprechend dem Hotelstandart Betten: super Liegekomfort !!! und gute Bettwäsche
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京都

年末宿泊にて

Posted Jan 2, 2015
SPA・プール・ジムとホテルライフを楽しみました。SPAの予約もしましたが、丁寧・清潔でとてもリラックスできました。 隣接するショッピングセンター・バーもとても良くホテル周辺でゆっくりできます。 日本人スタッフのG様にとても親切にしていただきました。 前日市内の中心地に宿泊しましたが、こちらの方が全体的に良かったです
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel in walking distance to the KLCC

Posted Jan 1, 2015
we had a great experience. the staff are professional and you do feel like you are in a 5 star hotel. the room can be a little dated though