Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom UK

Central PJ, if that is where you want to be

Posted Apr 21, 2015
Pros: Staff was very welcoming, helpful and friendly especially the concierge team at the foyer. My mother who needed a wheelchair was very well taken care
Cons: Moans: Could not switch in-room fridge to "cold". Missing the usual free bowl of fresh fruits. And whatever happened to the drawers? all the prev
Location: Hotel is attached to shopping mall. convenient for shopping/food/cinema/taxis. Coaches to Singapore is at basement level. Good ATM at bank next door.
Been coming to this hotel for many years. Checking in/out was quick, easy and pleasant. The furnishings and bathroom are starting to date but standard of cleanliness is good and bed is comfy; shower is of good pressure and plenty of hot water 24/7; did not use the bath but the hand held shower head in bath had seen better days as when turned on, water squirted out from joint of shower head. Good size room safe. Good size flat screen TV with a number of free videos available. Aircon working well. Daily complimentary bottles of drinking water. Full compliments of bathroom essentials daily- toothbrushes+paste, shower gell/shampoo/lotion etc.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

another pleasant stay.

Posted Apr 7, 2015
Pros: The alluring hospitality of the experience.
Cons: Perhaps a place to have a good shower to perk up for the trip back home, as the flights are often so late at night, and check out is so early.
Location: Have not used it yet, but I hear that there is a free service to Twin Towers etc. how about having one for the ride back too.
I have stayed at the One World for the past 3 times, each time more pleasant than the other. This time, had complimentary laundry thrown in. I had requested pawpaws at breakfast, as it was not the normal fare, and an effort was made to accomodate my request... Which was nice. The icing on the cake was having an empty plate, bowl and cutlery delivered to my room in order for me to consume my hawker food.. Rojak and Chee Cheong Fun, that I had bought at One Utama. That was a very nice gesture. Well done One World.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Value for money

Posted Mar 16, 2015
Pros: Clean and near to the shopping belt.
Cons: Nil
Location: Shopping and good food.
Hotel offered a good spread of items for breakfast. Enjoyed the stay there. Security very good
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location for my needs

Posted Mar 12, 2015
Hassle free short stay for business trip organised at late notice
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Nice hotel. Very convenient with great shopping.

Posted Feb 21, 2015
Finding this hotel from north south high way is difficult . We can't find n map is not clear. So we hire a taxi and follow him in our car. It cost us extra M$10 to find this hotel as we didn't want to keep going round n waste our time. The hotel is good.
3 out of 5
by A verified traveler

Poor transportation arrangement

Posted Feb 5, 2015
Pros: Reception service and room service are ok
Cons: Breakfast table is always untidy. Hotel transportation arrangement is poor. Electricity door card always failed
Location: Very good shopping mall next by
I booked hotel transportation service for two weeks, however i used this for one week finally. Firstly, some taxi driver do not know the way and even complained me that the address provided is wrong. One of the trip took me an hour and even back to hotel to changed to another driver. The normal trip only took 10-20 mins max. Secondly, the taxi fare fluctuates from RM15-55. Therefore, i found an outside taxi driver in the another week which provided very good and stable service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Very nice and clean hotel.

Posted Feb 1, 2015
Easy to move around. Very convenient because there shops around. Next to hotel is the biggest shopping mall in the area.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very good

Posted Jan 22, 2015 on Hotels.com
Very good / good enough
5 out of 5
Recommended
for Couples
by A verified traveler

Good hotel in Taman Tun

Posted Jan 13, 2015
Location: Good shopping and restaurants in nearby One Utama
Hotel and staff met or exceded expectations. Enjoyed my stay.
5 out of 5
Recommended
for Business Travelers
by Eric

This traveler left a rating score only Posted Jan 13, 2015 on Hotels.com