Ratings based on 232 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Familiesby A verified travelerfrom UK
Central PJ, if that is where you want to bePosted Apr 21, 2015
Pros: Staff was very welcoming, helpful and friendly especially the concierge team at the foyer. My mother who needed a wheelchair was very well taken care
Cons: Moans: Could not switch in-room fridge to "cold". Missing the usual free bowl of fresh fruits. And whatever happened to the drawers? all the prev
Location: Hotel is attached to shopping mall. convenient for shopping/food/cinema/taxis. Coaches to Singapore is at basement level. Good ATM at bank next door.
Been coming to this hotel for many years. Checking in/out was quick, easy and pleasant. The furnishings and bathroom are starting to date but standard of cleanliness is good and bed is comfy; shower is of good pressure and plenty of hot water 24/7; did not use the bath but the hand held shower head in bath had seen better days as when turned on, water squirted out from joint of shower head. Good size room safe. Good size flat screen TV with a number of free videos available. Aircon working well. Daily complimentary bottles of drinking water. Full compliments of bathroom essentials daily- toothbrushes+paste, shower gell/shampoo/lotion etc.
for Everyoneby A verified travelerfrom Australia
another pleasant stay.Posted Apr 7, 2015
Pros: The alluring hospitality of the experience.
Cons: Perhaps a place to have a good shower to perk up for the trip back home, as the flights are often so late at night, and check out is so early.
Location: Have not used it yet, but I hear that there is a free service to Twin Towers etc. how about having one for the ride back too.
I have stayed at the One World for the past 3 times, each time more pleasant than the other. This time, had complimentary laundry thrown in. I had requested pawpaws at breakfast, as it was not the normal fare, and an effort was made to accomodate my request... Which was nice. The icing on the cake was having an empty plate, bowl and cutlery delivered to my room in order for me to consume my hawker food.. Rojak and Chee Cheong Fun, that I had bought at One Utama. That was a very nice gesture. Well done One World.
for Everyoneby A verified travelerfrom Singapore
Value for moneyPosted Mar 16, 2015
Pros: Clean and near to the shopping belt.
Location: Shopping and good food.
Hotel offered a good spread of items for breakfast. Enjoyed the stay there. Security very good
for Everyoneby A verified traveler
Perfect location for my needsPosted Mar 12, 2015
Hassle free short stay for business trip organised at late notice
for Everyoneby A verified travelerfrom singapore
Nice hotel. Very convenient with great shopping.Posted Feb 21, 2015
Finding this hotel from north south high way is difficult . We can't find n map is not clear. So we hire a taxi and follow him in our car. It cost us extra M$10 to find this hotel as we didn't want to keep going round n waste our time. The hotel is good.
by A verified traveler
Poor transportation arrangementPosted Feb 5, 2015
Pros: Reception service and room service are ok
Cons: Breakfast table is always untidy. Hotel transportation arrangement is poor. Electricity door card always failed
Location: Very good shopping mall next by
I booked hotel transportation service for two weeks, however i used this for one week finally. Firstly, some taxi driver do not know the way and even complained me that the address provided is wrong. One of the trip took me an hour and even back to hotel to changed to another driver. The normal trip only took 10-20 mins max. Secondly, the taxi fare fluctuates from RM15-55. Therefore, i found an outside taxi driver in the another week which provided very good and stable service.
for Everyoneby A verified travelerfrom Sydney
Very nice and clean hotel.Posted Feb 1, 2015
Easy to move around. Very convenient because there shops around. Next to hotel is the biggest shopping mall in the area.
for Business Travelersby A verified traveler
Very goodPosted Jan 22, 2015 on Hotels.com
Very good / good enough
for Couplesby A verified traveler
Good hotel in Taman TunPosted Jan 13, 2015
Location: Good shopping and restaurants in nearby One Utama
Hotel and staff met or exceded expectations. Enjoyed my stay.
for Business Travelersby Eric
Posted Jan 13, 2015 on Hotels.com