Ratings based on 983 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality hotel with great location.

Posted Jun 29, 2015
Pros: Staff efficiency, location is second to none and "Parkroyal" quality.
Cons: Not much really...most use it as a base.
Location: Shopping is everywhere...but all other interesting areas are nearby.
Have stayed here now on approx. 6 visits as we usually hub thru KL. Accommodation, room standard, staff and location are all great. Breakfast is varied and you can always find something that suits your taste.
Comment from Hotel Management
Jul 1, 2015 by PRKUL, Hotel Management
Dear Guest, Thank you for your feedback. It is a pleasure to hear that you had a great stay with us and you enjoyed our services and facilities that we offer. Looking forward to see you again soon! Mark Losi
5 out of 5
Recommended
for Everyone
by A verified traveler from MY

Nice hotel just next to shopping centre

Posted Jun 28, 2015
We got upgraded into club room.. Love it. It is very convenient place as it is near to MRT station and a few shopping centre
Comment from Hotel Management
Jul 1, 2015 by PRKUL, Hotel Management
Dear Jean, My team and I were delighted to learn that you had a pleasant stay with us and we look forward to welcoming you back in the near future. Mark Losi
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel near monorail/shopping mall

Posted Jun 22, 2015
Pros: location
Cons: shelter?
Location: located at Bukit Bintang station where a few good shopping malls around (Berjaya Time Sq, Plaza Sungei Wang). Many food options around too.
Great location - near several shopping mall (ie: berjaya time sq, Plaza Sungei Wang, Lot10). Monorail station is just diagonally next to hotel (about 2-3 mins walk). From station to hotel is sheltered (but shelter is leaking, not within hotel control).. Staffs are very helpful and polite - like their initiative/proactive in offering all kinda help and answer to your enquries. Will recommend Park Royal..
Comment from Hotel Management
Jun 30, 2015 by PRKUL, Hotel Management
Dear LoveVacation, Thank you for your feedback. Our hotel is certainly a perfect location and I am happy you enjoyed our surrounding area attractions. We were honoured to read that we are recommended and looking forward to see you again soon! Mark Losi
3 out of 5
Recommended
for Everyone
by A verified traveler

ショッピングに便利

Posted May 26, 2015
スーペリアルはシャワーだけの小さな部屋、バスタブが必要なら、デラックス以上。エクスペディアの部屋詳細の記載に書かれていなかったので、現地で、一泊2500円の追加費用を払った。
Comment from Hotel Management
May 31, 2015 by PRKUL, Hotel Management
Dear Guest, Thank you for your feedback. We are glad to hear that you recognised our great location. I have also noted your feedback on our superior rooms and would like to recommend our Deluxe or Orchid Club category for your future visit which are spacious, modern, comfortable and the bathroom are with bathtub. We hope to welcome you once again in the near future. Mark Losi
3 out of 5
by A verified traveler from australia

ok hotel

Posted May 19, 2015
Pros: close to shops and restaurants
Cons: room cleanliness
Location: food
close to restaurants and shops, but room not as clean or new as in pictures.
Comment from Hotel Management
May 21, 2015 by PRKUL, Hotel Management
Dear bk, Thank you for taking the time in share your feedback. I have shared your feedback with our Executive Housekeeper for his review and follow up. We hope to welcoming you back in the near future. Mark Losi
4 out of 5
Recommended
for Everyone
by A verified traveler from West Australia

Nice hotel close to shopping

Posted May 14, 2015
Pros: Love the location
Cons: Carpets in some rooms are getting worn.
Location: Shop till you drop and eat till you explde.
Located opposite Sungei Wang and a short walk to: The Pavilion, Times Square, Lot 10, Low Yat Plaza, Starhill Gallery, Fahrenheit and more. It s also close to monorail station. We stayed in Orchid Club room with access Orchid Club facilities including 2 free pieces of laundry per day, all day free drinks in Orchid Lounge plus food from 12noon to 5pm and 6 to 7:30pm. Our room was well furnished though the carpet was a little tired. We have stayed here many times in the past and will continue to stay here when visiting KL.
Comment from Hotel Management
May 21, 2015 by PRKUL, Hotel Management
Dear Begs, Thank you for your review and continuous support. My team and I certainly look forward to welcoming you back soon! Mark Losi
4 out of 5
Recommended
for Business Travelers
by A verified traveler from 日本

日本人向けなホテル

Posted May 10, 2015
Pros: 部屋が清潔感があってオシャレな作りであること。
Cons: 歯ブラシ・歯磨き粉がアメニティになかった。シャワールームとトイレが別なのは良いが、老朽化か施工の甘さかシャワールームの水が壁を隔てた隣のトイレの床に漏れ出していた。
Location: 伊勢丹
初めてのクアラルンプール旅行で2泊利用しましたが、モノレールのインビ駅とブキッビンタン駅の中間に位置し、 観光の拠点として立地の良いホテルでした。無料巡回バスの停車場(スターフィルギャラリー前・パビリオン向い)やシンガポール行き高速バス発着場(タイムズスクエア前)が徒歩圏内ですし、JTB・JCBプラザ・VISAデスクが近くにあるのも日本人として心強かったです。ホテルの部屋も和モダンな雰囲気で清潔かつ快適でした。
Comment from Hotel Management
May 13, 2015 by PRKUL, Hotel Management
Dear tonyjp, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay. I have shared your feedback with our Operations team for their review & improvement. We look forward to welcome you back during your next stay in Kuala Lumpur! Mark Losi
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Convinient Location & Friendly Staff

Posted May 9, 2015
It's strategically located within the shopping heaven..! Room was nice & comfortable... Friendly staff with good customer service rendered... Parking facility is also available for those travellers who will be driving..
Comment from Hotel Management
May 11, 2015 by PRKUL, Hotel Management
Dear Arfy, Thanks for your feedback. I am delighted to learned that you enjoyed our great location and overall had a pleasant stay. We look forward to welcoming you back in the near future. Mark Losi
4 out of 5
Recommended
for Everyone
by A verified traveler

위치가 좋아요

Posted May 3, 2015
위치 최고에요 잘란알로 옆은 너무 시끄러운 거리이고 여기는 딱 조용한부근에 걸어갈수잇는 거리에요. 부킷빈탕역도 바로앞에있구 길건너면 큰 몰도 있구요. 시설도 괜찮습니다
Comment from Hotel Management
May 11, 2015 by PRKUL, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback and making PARKROYAL Kuala Lumpur your choice of stay, I am happy to note that you recognized our great location and overall have a pleasant stay with us. We look forward to welcome you back during your next stay in Kuala Lumpur! Mark Losi
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Great Hotel, great location

Posted Apr 28, 2015
Pros: Great location. Friendly staff.
Location: Large shopping centre across the road. Monorail just across the road. We walked to Petranas Twin Towers from here, didn't take long.
Spent 2 nights here and was very happy with room. We had a great view from our window, could see K.L. Tower and looked down onto the pool.
Comment from Hotel Management
Apr 30, 2015 by PRKUL , Hotel Management
Dear Julie, Thank you for your feedback. We are delighted to hear that you enjoyed our great location and excellent service. We are looking forward to welcoming you back to stay with us soon! Mark Losi