“Deserve 5 star rating!!!!”

The hotel staff was very warm and friendly. They welcome you as soon as you walk through the front doors. The room was beyond my expectations. It was very clean, cozy and well maintained. Love the compliment wirless access and free breakfast. The hotel was surrounded by many places within walking distance. My only complain is finding the hotel and when I called to get directions, they were very vague with me. Otherwise, my stay was a well deserve 5 star rating!!!

“Christmas at the Park Royal Serviced Suites”

We visited at Christmas and as a family of three adults were extremely pleased with the spacious accommodation. We had three rooms and a view. Each morning the staff at breakfast were extremely pleasant and helpful whilst being so busy. All members of the staff we encountered were excellent, inculding front desk, security, business centre and restaurant. We enjoyed the location, close to shops and restaurant strip. We also liked the pool areas, particularly the 1st floor lap pool. I have no hesitation in recommending this property to friends. The only problem we had was a leaking seal around the bath, which wet the floor every time someone had a shower, and a "drain" smell in the main bathroom. Everything else was fine. All the staff got into the Christmas spirit and it was festive.

“World Class Customer Service - See here...”

The staff could not be more cordially, professional and have the utmost respect for the comfort of the guests. From front desk, breakfast staff, cleaning, technical staff, all have got the message about World Class Customer Service. They not only can spell it, they complete it everyday! This day 8 of a 36 night day. I only booked six nights to begin with and extended for the whole trip. Thank you

“Comfort & luxury on the doorstep of Bukit Bintang”

The staff at all levels at this establishment were very friendly and helpful. Check in and check out were completed quickly . The room I booked, although called a 'one bedroom apartment' didn't have a separate room for the bedroom but the king bed was behind 2 wall dividers for privacy. The room was a very spacious open plan with plenty of hanging space and drawers, generously proportioned kitchen, 2 air conditioners which could be individually controlled. Very modern feel, porcelain tiles throughout, shower room with a bath as well. Pool on the roof has a good view of surrounding KL, Petronas Towers. Short walk to monorail station Rajah Chulan and very close to some night life streets and just on the edge of the Bukit Bintang area for shopping, more food etc. Good selection of food at the breakfast buffet. Free wifi in the room. I needed to print boarding passes etc for the next segment of my holiday, the business centre was closed (Sunday) so the front desk assistant allowed me to use his computer. Definitely a 'can do' attitude for which I was very grateful.

“HAPPY”

We stayed at the studio suite for 5 nights, though it's the cheapest room, it's really spacious, the design is modern, bed is comfortable. The reception staff is very friendly and professional. Internet is fast, location is excellent. Can't fault anything. it's really good value. Will definitely stay there again and highly recommended !!

“Fantastic Hotel, I Want To Go Back!”

Hotel was fantastic very helpful staff, very clean and comfee room, food was fantastic, factilities were very good also. Worst thing about the hotel was that local Taxis did not know the hotel and only really knew the standard Park Royal and not the service suits. But overall fantastic stay and would highly recomend this hotel to anyone who is thinking of visiting KL.

“2 pools and 2 spas overlooking twin towers”

Choice of 2 swimming pools and 2 spas with views to Twin towers. Rooms lovely and large enought that you actually want to go back and have a drink and relax without feeling caged in. Very central to the best shopping and dining out and service was fantastic. I would definately choose to stay here again.

“Great stay at Parkroyal Serviced Suites”

Excellent hotel. Staff, very freindly and helpful. Had some minor problems with TV and WiFi access which were dealt with promptly and efficiently. Room was very comfortable, quiet and facilities top class. Whole atmosphere of hotel was very relaxed and pleasing. For the money paid this was well worth every penny. Would stay at this hotel again without hesitation and would recommend for any type of visit.

“Excellent location, nice people would recommend everybody this hotel.”

Excellent place to be!!!

“Pleasant stay at Parkroyal”

The hotel was good, neat & tidy. The staff were helpful & available whenever needed. The facilities within the premise were in good/presentable state as was the room & its interior. Public amenities were at a stone's throw distance with the nearest rail station just 2 min. away. Overall a satisfactory stay... though I'd have loved to use the spa/gym beyond 8 pm given the busy nature of the city & its cozy warm weather.