Ratings based on 586 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
The hotel is very clean and modern. The facilities are nice including the laundry, gym, loft and the sky pool (which is amazing at night)! The room was comfortable. I would have liked two bedside tables and reading lights at night and maybe better living room furniture. The bathroom was excellent with a lot of space and a nice shower and bath with hot water and good pressure. We loved our stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Nice place.

Posted May 16, 2015
Walking distance to the shopping complexes. Taxis available anytime. Staff very helpful. Breakfast was very good.
Comment from Hotel Management
May 18, 2015 by Teekay, Hotel Management
Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Very nice hotel and pleasant staff

Posted May 12, 2015
Pros: The staff - very friendly The room - Big and spacious Buffet Breakfast - good selection every morning
Cons: The location, even though it was close to a lot of shops, cafes etc, it was pretty dirty. And the taxi drivers be careful of as they can be sneaky.
Location: Location was convenient in that it was close to shops, cafes and night life but just abit dirty and chaotic at times.
We were there recently for our honeymoon. So happy with our room and setup of the bed and bathroom, very nice gesture for a newly married couple :) Hotel staff were always friendly, and the buffet breakfast every day was great. Enjoyed out hotel very much.
Comment from Hotel Management
May 14, 2015 by Teekay, Hotel Management
Dear Valued Customer, Warm greetings from PARKROYAL Serviced Suites Kuala Lumpur! Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred home-away-from-home! Nothing is more important than to make our guest feel at home. My team and I are extremely delighted that we have met your expectation. Once again, thank you so much for staying with us and taking time writing such a beautiful feedback. We look forward welcoming you and your wife again in your next visit to Kuala Lumpur. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jpn

良いロケーション

Posted May 12, 2015
Pros: ロケーション、広さ。
Cons: 掃除が行き届くと完璧
Location: モノレールの駅まで徒歩3分。 コンビニや屋台も近く。
early check-inに対応していただき助かりました。 トイレの掃除が出来ていなかったのが唯一のマイナスポイント。 後は快適でした。
Comment from Hotel Management
May 14, 2015 by Teekay, Hotel Management
Dear Valued Customer, I would like to thank you for taking the time to write such a beautiful review about your experiences at PARKROYAL Serviced Suites Kuala Lumpur. I am very pleased to hear that you enjoyed your stay with us and found our location and service to your expectation. Our central location is really the ideal place to explore the amazing city of Kuala Lumpur. With just a mere walking distance to the local eatery to night entertainment and mega shopping malls. Once again, thank you for selecting PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation. We look forward welcoming you and your travel companion in your next trip back to Kuala Lumpur. Warmest regards Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

部屋のひろさ、キッチン、

Posted May 11, 2015
Pros: ロケーションも良い、ブキビンタン駅(モノレール)に徒歩圏内、市内無料バスストップの場所も近い(パープルライン)
Cons: チェックインの際、案内が欲しかったのは、 1、バスルームの温水利用したい場合スイッチが必要であること。 2、ホテル近辺の地図、駅までのルート、バスストップ、レストラン、があれば良かった。 (観光局のパンフレットではなくホテル独自の地図があれば良いのでは)
キッチン付で、広さも充分、verry Good! ロケーションも良い、ブキビンタン駅(モノレール)に徒歩圏内、市内無料バスストップの場所も近い(パープルライン)
Comment from Hotel Management
May 14, 2015 by Teekay, Hotel Management
Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
Comment from Hotel Management
May 14, 2015 by Teekay, Hotel Management
Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel across from the beach

Posted Apr 15, 2015
An oasis from the tourist hustle and bustle, good food reasonable prices
Comment from Hotel Management
Apr 17, 2015 by Teekay, Hotel Management
Dear Valued Guest, Thank you for the four star rating. However, I believe you must have mistaken with another hotel/resort which is located near the beach as we are in the centre of a city centre. Nonetheless, we are grateful that you have stayed with us and we sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MELBOURNE, AUSTRALIA

PARKROYAL DELIGHT

Posted Apr 12, 2015
Pros: The staff are simply. The best , the room was beautiful and so clean and I'm very fussy. In fact the whole of ParkRoyal was faultless.
Cons: Nothing needs to be improved
Location: We were central to everything, restaurants and food stalls, shopping Malls everywhere can walk to everything
We stayed at park royal For 7 nights in March 2015 and it was just amazing. We flew from Singapore to Kuala Lumpur and on arrival at KL my luggage didn't arrive so after 3 hours waiting n searching airport we left airport and headed to Park Royal Apartments. A bit stressed as I had no medication in which I must take daily. We arrived to book in and mentioned to guys at reception and they asked for paperwork and told me to go and rest and they would chase up my luggage we went and refreshed and went for a walk n had dinner. When we left the guys were on phone chasing up luggage and to my amazement we come back 3 hours later and they were still on phone. They told me to have a good nights rest and they will find luggage. So we did just that had a great nights sleep and in morning went to breakfast and at breakfast desk they said after breakfast could I go to reception. After an amazing breakfast went to reception to be told my luggage had arrived early hours of morning and they didn't want to disturb my sleep. So thoughtful of them as we were exhausted. I just couldn't thank them enough. From the very start of arrival right up to departure this place was amazing and the staff just the best they would just do anything at all to make your stay a very very memorable. Thanks so much for everything and can't wait. To go back and stay with you wonderful people and the best apartments
Comment from Hotel Management
Apr 15, 2015 by Teekay, Hotel Management
Dear Valued Guest, Thank you for selecting PARKROYAL Serviced Suites as your preferred accommodation during your visit to Kuala Lumpur. We are grateful for your kind comments and delighted that you have enjoyed your experience during your stay with us. We sincerely look forward to welcoming you and your travel companion back many times in the future, where you may be assured of our best possible attention at all times. Yours sincerely, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom perth, WA

Travelled with toddler

Posted Apr 8, 2015
Really lovely hotel with a nice daily breakfast. 1 bedroom suite was large, modern and well layer out. Did not need to request or pay for roll away for our 2.5yo as the couch was super comfy. Could not fault location, easy walk to monorail and longer stroll to shops (otherwise cheap taxi). Located near pubs, bars & restaurants but not too close therefore not bothered by noise. Loved it and would def stay here again!
Comment from Hotel Management
Apr 13, 2015 by Teekay, Hotel Management
Dear Valued Customer, Thank you for your wonderful review of your recent stay at PARKROYAL Serviced Suites Kuala Lumpur. It was our pleasure to welcome you and your family for your special family vacation. I am so pleased to hear that you had a ‘Fantastic’ time here and enjoyed every element from the location, cleanliness and excellent service team. On behalf of all the team here I hope we will have the pleasure of welcoming you back for another visit before too long. With warmest regards, Teekay Goh - General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jettingen-Scheppach, Bayern

Tolle Suiten mit sagenhaftem Blick über KL

Posted Mar 30, 2015
Ideale Lage, weit besser und neuer als das Parkroyalhotel. Hatten kostenloses Upgrade auf eine riesige Suite mit Küche im 29. Stock mit direktem Blick über KL und direkt auf die Twintowers. Sehr reichhaltiges Frühstück und toller Infinitypool mit Jacuzzi im 31. Stock. Hotel allein war schon ein Erlebnis. Twintowers und Fernsehturm wie auch Chinatown und die Märkte zu Fuss erreichbar oder per gratis GO-KL-Bus (Haltestelle beim Hotel).
4 out of 5
Recommended
for Everyone
by A verified traveler

Family trip to KL from 15 Mar to 18 Mar 2015

Posted Mar 27, 2015
Pros: Complete with all the basic needs. Clean, hygiene and practical.
Location: There are lots of food stalls around the hotel and some are open 24 hours.
Enjoy the gym as well as the swimming pool at the top floor with a breezy and beautiful view. Love the real tasty Nasi Lemak at the breakfast spread!
Comment from Hotel Management
Mar 30, 2015 by Teekay, Hotel Management
Dear Valued Customer, Thank you for your wonderful review of your recent stay at PARKROYAL Serviced Suites Kuala Lumpur. It was our pleasure to welcome you and your family for your special family vacation. I am so pleased to hear that you had a ‘Fantastic’ time here and enjoyed every element from the location, cleanliness and excellent service team. On behalf of all the team here I hope we will have the pleasure of welcoming you and your family back for another visit before too long. With warmest regards, Teekay Goh - General Manager