Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travelerfrom Sabah

Good location

Posted Dec 24, 2014
Pros: Location
Cons: Room could use some renovations/ upgrading
Location: Shopping and food
Hotel is located in the heart of major shopping malls at Bukit Bintang, convenient for shopping and food safari. Hotel room was cleaned and comfortable and room attendant was friendly. Front desk staff are helpful too( but without smiley face ) Nothing much to complain except the bathroom has moss/ mold at the corners and edges of the bathroom walls and door.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

The little hotel that could

Posted Dec 11, 2014
Pros: Location and price
Cons: Maintenance Cleaning Staff training
Location: In the heart of Bukit Bingtan. Enough said!
Good location and price; comfortable, European-sized rooms with modern furnishings. This could be a great budget 4-star hotel, but many small things let it down. The room was clean but could be cleaner - lint on the carpet and hardwood floor, grout and caulk in the shower and around the basin stained and looking tired, toilet roll holder falling off the wall with evidence of several botched attempted repairs. However where it really falls short is the staff. I climbed the stairs from the taxi entrance with my bag, to face a reception counter with 6 smiling staff all looking at me, including the manager. None thought to come and help me. The entire time I was checking in, the manager never once looked at me or said hello, a simple enough courtesy, and there were no other guests to take their attention. The staff at the bar on the street outside were almost all clueless in greeting me, helping me to a table, bringing my orders, and checking back on my needs. Just one young guy seemed to get it. The staff at the inside restaurant (which was deserted, should have been closed for the night) were just lounging around disinterestedly having nothing to do. I will stay here again because the location and price for the room quality are really quite good, but this hotel could be so much better run. Oh, wait - if it is, then the prices will go up. Fail!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hk

Great location in the heart of the city.

Posted Dec 10, 2014
We were upgraded to a suite which was amazingly spacious and comfy. However, if you are a light sleeper, you may find the music from the street bars disturbing. The staff were just fabulous. Knowing we had an early flight, they arranged both a taxi and a delicious packed breakfast for two. I'm so coming back for my next KL trip. Thank you Piccolo for making our stay such a great one!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom jakarta. indonesia

Nice hotel. Near @ plaza - bus station ,,

Posted Nov 11, 2014
The food less choice.. there only fried rice - nodle.. every day for 3 day. I live @ hotel.. for housekepping.. there are not clean n tidy room.. bath towel n hand towel not to change every day
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Very nice hotel. Clean and modern.

Posted Oct 7, 2014
Pros: Good location. lovely hotel.
Very convenient for food and close to shopping centres. The receptionist are very helpful and efficeient in reponse for any request. The food of the Italy Restaurant located in the lobby are very nice.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 大阪市

お勧めは立地条件に尽きます

Posted Oct 1, 2014
Pros: 立地。安全清潔。カードがないと客室へ行けないエレベータ。
Cons: TV画面から得たWiFiのパスワードを入れてみたが繋がらなかった。
Location: あたり一面ショッピングセンターだらけで屋台街も近く食事・買い物に不自由なし
最寄りのモノレールの駅に着いた時にあいにく雨が降っていましたがロット10の庇の下をトコトコ行くとほとんど濡れることなくホテルに着くことが出来ます。周りは市内第一の繁華街で、特に夜などアロー通りへもすぐに行けます。また、GO-KLバス停もすぐ近くでKLCCにも中華街にも無料で便利に出掛けることが出来ます。設備は豪華ということはありませんが、清潔で必要十分な設備を備えています(バスタブは私の部屋にはありませんでしたが)。宿ではしっかり寝て、あとは朝から晩まで外で行動するという人にはもってこいのホテルでしょう。
4 out of 5
Recommended
for Everyone
by A verified traveler

立地が良く清潔なホテル

Posted Sep 29, 2014
Pros: ブキットビンタンなどの繁華街の中にありとても便利。 中に入ると静か。
Cons: タクシーを頼んだがすぐに呼んでくれなかったので、自分で大通りに出て拾った。
Location: すごく便利な場所にあり何処に行くにも便利。
一人旅には広すぎるくらいの部屋でした。 部屋も清潔で立地も良かった。 朝食がついていればなお良し。
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 25, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Posted Sep 23, 2014 on Hotels.com
Aircon not cold other than that everything is good
4 out of 5
Recommended
for Everyone
by A verified travelerfrom クアラルンプール

立地条件最高

Posted Sep 23, 2014
Pros: 立地条件
Cons: 特になし
Location: パビリオン、ジャランアロー
ブッキビンタンのこの場所に位置しながら、一泊1万円前後 小型ホテルゆえにホテルライフを楽しみたい人にはお勧めしませんが、部屋の広さ・清潔さ・アメニティー等満足のいくホテルです。 パビリオン、ジャランアローに行くのも徒歩5分以下 ホテルの目の前の通りは深夜まで賑やかです。