Ratings based on 184 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

nicw to relax

Posted Mar 20, 2015
last 2 years this hotel in superb condition. But now the nature of this hotel getting worst
Comment from Hotel Management
Mar 27, 2015 by Chris, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at Pullman Putrajaya Lakeside. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We strive to provide superior service to every guest at Pullman hence your feedback is very important to us. I will share your review with our team especially regarding our team’s efficiency during peak periods. Please be rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing concerns and it is our hope that you will give us the opportunity to better serve you. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
4 out of 5
by A verified travelerfrom hong kong

建築優美,房間太暗

Posted Feb 28, 2015
建築優美,但房間太暗也頗舊。週邊沒有任何境點,留在酒店也沒有什麼活動,泳池很小。住上一天已經足夠,不能算是渡假的好選擇。
Comment from Hotel Management
Mar 12, 2015 by Christophe Kermaris, Hotel Management
Dear Guest, We very much appreciate your review regarding your stay at Pullman Putrajaya Lakeside. It is always a pleasure to receive positive feedback from you. I will share your review with our team especially regarding room matintenance. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to exceed guests’ expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Petaling Jaya, Selangor

A pleasant short get away

Posted Feb 26, 2015
The hotel themes are unique, the surrounding is clean, staffs are friendly and always smiling.
Comment from Hotel Management
Mar 12, 2015 by Christophe Keramaris, Hotel Management
Dear Guest, We very much appreciate your review regarding your stay at Pullman Putrajaya Lakeside. It is always a pleasure to receive positive feedback from you. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to exceed guests’ expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Pros: Hotel' ambiance was wonderful.
Cons: Need to improve the rooms cleanness.
Location: it was wonderful
our experience remained wonderful at this property.
Comment from Hotel Management
Mar 12, 2015 by Christophe Keramaris, Hotel Management
Dear Guest, We very much appreciate your review regarding your stay at Pullman Putrajaya Lakeside. It is always a pleasure to receive positive feedback from you. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to exceed guests’ expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

クアラルンプール空港に近いホテルを探すならおすすめです。

Posted Feb 6, 2015
空港に近い,リーズナブルなホテルを探して,なんとなく選択しました。 仕事だったのできれいな部屋であればそれでよかったのですが,スタッフの対応も素晴らしく,快適に過ごせました。 ホテルの敷地内の雰囲気は最高で,非日常感があって楽しめました。 お風呂も広くて良かったです。ただ,川が近いこともあり,部屋に虫が入ってくることがあります。窓を開けなければいいのですが,窓を開けたほうが気持ちが良いです。 食事はB's barという店だったと思うのですが,ブッフェスタイルでどの食事も美味しかったです。
Comment from Hotel Management
Mar 12, 2015 by Christophe Bernard Keramaris, Hotel Management
Dear Guest, We very much appreciate your review regarding your stay at Pullman Putrajaya Lakeside. It is always a pleasure to receive positive feedback from you. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to exceed guests’ expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tokyo

一日ではもったいないホテル

Posted Feb 1, 2015
Pros: 広い敷地にゆったりとたてられた環境。従業員方。喫茶室で食べたアップルデニッシュの味。
Cons: 洗面台がしゃれていたけど、水漏れが少しありました。
Location: 駅で観光バスの予約ができます。2時間かけて色々見られるようです。タクシーでも観光できるようです。はじめに、料金を払うシステムですから、ボラレル心配がありません。ショッピングセンターも買い物好きには見逃せません。”イオンbigA"という大きなスーパーもブランドショップも入っている大型店舗です。
プトラジャの街のイメージがつかめなくて、どこに泊まろうかとても迷いました。 口コミに、回りに何もない所 と書いてあったのでどんな所か泊まってみることにしました。まずおどろいたのは、建物の立派な作りです。ピンクにちかい色の壁。ゲートをくぐって中に入る。リゾートホテルです。フロントの棟と泊まる棟が違います。3階の建物がいくつかあり、それぞれに名前がつけられていました。整備された庭や、湖がみえる、癒しのホテルです。中庭ともう一つ木が茂った庭もありました。部屋は天井が高く、ベランダ付きでした。あまり広くはないけれど、装飾が民芸調でとても癒されます。ホテルから、毎日午前と午後にミニバスがショッピングセンターや駅に行くものが出てます。予約しておくと、迎えの時間にピックアップしてくれます。朝食は、マレーシア料理が中心のそこそこ種類のあるものでした。クワラルンプールのにぎやかな雑踏を離れ、のんびりするのも素敵な過ごし方だな思いました。ホテルの従業員の方が気さくで、声をかけてくださり、一人旅でも退屈しませんでした。次は2泊ぐらいし、できなかったことをしたいと思ってます。
Comment from Hotel Management
Mar 12, 2015 by Christophe Keramaris, Hotel Management
Dear Guest, We very much appreciate your review regarding your stay at Pullman Putrajaya Lakeside. It is always a pleasure to receive positive feedback from you. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to exceed guests’ expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seoul

직원도 친절하고 시설도 좋은데 공항에서 택시로 20분 정도 걸려요

Posted Jan 16, 2015
일단 출국날 브렉퍼스트 타임보다 비행기 시간이 일러서, 미리 예약해둔 아침식사 비용 환불되냐고 했는데ㅡ 대신 도시락을 준비해주더라구요! 기대도 안했는데 친절에 감동했어요. 호텔 시설도 좋고 예쁜데ㅡ 쿠알라룸푸르 시내에서 너무 멀어서 ㅠㅠ 택시로 40-50분 정도? 위치 빼고 다 좋았어요.
Comment from Hotel Management
Jan 22, 2015 by Christophe Bernard Kerama, Hotel Management
Dear Guest, We very much appreciate your review regarding your stay at Pullman Putrajaya Lakeside. It is always a pleasure to receive positive feedback from you. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to exceed guests’ expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful

Posted Jan 11, 2015
Cons: the Beddings and the stained pillows
Location: Take a train from KLIA to Putrajaya and Cyberjaya instead of taxis. its cheaper and download the my taxi app and u can just request taxi from train S.
After staying for 11 days at the hotel, checking in was a disaster after spending 14 hours of traveling i was attended to after 30 minutes, room service menu wasn't available and after asking for many days they brought it few days before check out, there's a funny smell in the bed and stains, lost my ear rings and some souvenirs that i bought for my wife and kids and a mini wi fi router with data Sim card. i love the place but things things need to be revised, and stealing guests things that's disappointing big time. other than that i liked the design and the lay out
Comment from Hotel Management
Jan 19, 2015 by Christophe Bernard Kerama, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at Pullman Putrajaya Lakeside. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We strive to provide superior service to every guest at Pullman hence your feedback is very important to us. I will share your review with our team especially regarding our service standards. We will also definitely look into the theft matter as it is a serious offence. Please be rest assured that we are taking the appropriate measures to address the problems and prevent future occurrences. We appreciate your sharing concerns and it is our hope that you will give us the opportunity to better serve you. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Singapore

Pleasant and Convenient Quick Getaway

Posted Jan 1, 2015
Pros: Everything - from the location, convenience, hotel staff and the hotel room. All were fantastic.
Cons: None that I could think of.
The room was fantastic and very well kept. Very comfortable stay. It was so close to the airport that travel was a breeze. The shuttle to the nearest shopping mall was easy and convenient. Airport transfer was superb - they were early and kept to our tight meeting schedule. Wifi was excellent everywhere in the hotel. An excellent business hotel where convenience was what we wanted. Food was fantastic too.
Comment from Hotel Management
Jan 4, 2015 by Christophe Bernard Kerama, Hotel Management
Dear Guest, We very much appreciate your review regarding your stay at Pullman Putrajaya Lakeside. It is always a pleasure to receive positive feedback from you. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to exceed guests’ expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager
5 out of 5
Recommended
for Couples
by Shigerufrom Cameron Highlands

Christmas Eve in Pulluman Hotel

Posted Dec 28, 2014 on Hotels.com
Despite we stayed over night of Christmas Eve, it was very quiet around the hotel area in Putrajaya. Enjoyed night walk along the lakesida, fabirous.
Comment from Hotel Management
Mar 7, 2015 by Christophe Keramaris, Hotel Management
Dear Guest, We very much appreciate your review regarding your stay at Pullman Putrajaya Lakeside. It is always a pleasure to receive positive feedback from you. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and to exceed guests’ expectations. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. We hope to welcome you back to Pullman Putrajaya Lakeside in the near future. Sincerely, Christophe Bernard Keramaris General Manager