Ratings based on 672 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom perth

another fabulous stay

Posted Apr 20, 2015
We where here for our second time and booked the premier club room through Expedia. It was a great price and a fabulous stay.Check in was quick and we arrived early and the hotel let us check in early. Up to the 9th floor and went to get a cup of coffee as refreshments are all day.Breakfast was still set up and the lovely staff let us have a light breakfast. That evening back to the lovely club lounge where we enjoyed the view and sunset while enjoying a lovely white wine and beautiful hot and cold meats, cheeses, fruit and salad. The computer set up in the lounge was fast and staff helped us print of our boarding passes.The room, bathroom and TV was great. we liked all the automatic controls on the lights, blinds ect. Staff where always so pleasant with a lovely smile.We cant wait for our next stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Amazed - thought it was the 'usual' airport hotel

Posted Apr 19, 2015
Pros: The space and peace.
Cons: We ordered room service which was served with panache but the mushroom soup was tasteless - I make much better at home!
Location: No idea - we just wanted to sleep although we did appreciate the shuttle service to the tain which took us downtown.
We were so surprised to find this 5 star experience at an airport. The staff were warm and friendly, the room comfortable and all mod cons. It was QUIET!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m

SAMa convenience

Posted Apr 19, 2015
Clean friendly convenient and comfortable would stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northern Ireland

Excellent modern Airport Hotel

Posted Apr 15, 2015
Pros: Modern, friendly staff, comfortable bed
Location: Jump on the KLIA express train and youre in the heart of the city in 30mins
The Sama Sama is actually connected to KLIA1 via a walkway, and only a short 5min walk from the express train into the city. It is an extremely comfortable hotel which I would recommend to anyone who has an early departure or business meeting in Kuala Lumpur
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Located on the airport site

Posted Apr 14, 2015
Pros: Clean and modern
Cons: Service at the restaurants is slow. I walked out of one after 15 minutes when no one came to take my order.
Easy to locate but it is a few hundred yards along a long connecting bridge to the main airport terminal. There are hotel transport Buggies available to take you to the hotel but we were unaware of this so walked which wasn't a major problem but might be for the aged or infirm or if your luggage hasn't got wheels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sama Sama great

Posted Apr 13, 2015
Stayed while transiting overnight. Checkin in airport terminal really useful. Short walk to hotel and straight up to room so time efficient. Stayed in Premier floor - lounge on that floor where there was sufficient food for evening new and again for breakfast was really useful - quick and quiet.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Convenient for transit

Posted Apr 11, 2015
Pros: Proximity
Cons: Pickup from flight
Location: Eating and shopping
warm welcome and staffs are very polite--------------------
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2015
Pros: So easy to find, buggy access from terminal.
Brilliant, much more than a stopover hotel, meals not too expensive and the American breakfast at around aud20 fead 3 of us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great airport hotel

Posted Mar 24, 2015
Pros: Size of room, dining, services,the overall spaciousness and luxury feel.
Cons: Time for a refurbish in dining areas ie carpets
Location: Airports, transit hotel
Amazing location, so easy to access from both airports. Buggy whisks quickly to the foyer for an efficient check in. Love the premier floor and all the extras. Will stay again.....HOPEFULLY SOON.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good airport hotel

Posted Mar 13, 2015
This is a good quality airport hotel if on the expensive side. Breakfast for a Malaysian hotel was particularly exorbitant, but there are plenty of places inside the terminal.