Reviews of Sky Hotel Bukit Bintang

3.5 out of 5
Sky Hotel Bukit Bintang
No 1A Jalan Bintang, S/N, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

6.6
Rating 10 - Excellent. 40 out of 554 reviews" "
Rating 8 - Good. 215 out of 554 reviews" "
Rating 6 - Okay. 215 out of 554 reviews" "
Rating 4 - Poor. 57 out of 554 reviews" "
Rating 2 - Terrible. 27 out of 554 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Rooms are clean and staff is friendly. 1 of the lift was not working and Room Key activation System was down due to which I was always accompanied by staff to unlock my room
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 6 nights in Apr 2017

8/10 Good

Verified traveler

Great Location... But it was "okay" Hotel
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Air-conditioning problem
The air-conditioning wasn't cold at all, was literally sweating in the night.
Stayed 3 nights in May 2018

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Property Condition
I’m loyal customer with sky hotel but since the property condition getting worse, i will not going to stay there anymore!

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Great location and value for money! Good staff, good facilities wifi, tv etc, parking

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2018

10/10 Excellent

Alex, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above my expectation
Upgraded to a bigger room at same cost. Cool! Very courteous and helpful staff. First time checking in to this hotel and it is way beyond my expectation.
Stayed 1 night in Mar 2018

8/10 Good

Adrian

Liked: Staff & service, room comfort
A gem right downtown!
A relatively new hotel on the block that has much to offer the holiday goers in KL. Well located for shopping, various foods and transport into and out of the city. The staff are keen and want to provide service and provided a suitable for my needs at check in. The rooms are large and spacious with a super sized bed for quality sleep. *Note I recommend you have them wash your hotel floor on arrival as found them particularly dirty from previous occupants
Stayed 3 nights in Jan 2018

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bed for sleeping, except air-conditioning is leaking water when getting too cold.
Stayed 3 nights in Jan 2018

6/10 Okay

Hui Kheng

Disliked: Staff & service
Service not good
Service not good, took an hour plus to take iron board
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Not good service
Serice not good. No mineral water in the room, took long time to bring the iron board.
Stayed 1 night in Jan 2018

8/10 Good

Joseph Ik Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Very happy with the upgraded room
Stayed 1 night in Dec 2017

8/10 Good

Aroona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Loke Kiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

NG

average
So far ok... only they don't provide Free parking service. Need to pay for daily parking fee.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2017

2/10 Terrible

Ian Yan Yen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor, overall this hotel needs to be updated.
This was the second time I booked and stayed at the hotel for 3 nights. The condition overall was bad. The room was small. Nothing seemed to work. The location was good. But nothing to do with the hotel itself. Travelers be warned. Don't even think about booking this hotel. The first time, 2 years ago. I was pleased with this hotel, large room, good service, everything was working well, including great access to MRT mono rail station.
Stayed 1 night in Sep 2017

6/10 Okay

Martin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok stay. Could be better.
If the room facility better maintained like the sliding door to the bathroom and phone connection and a more power points would have made it almost perfect stay. Overall acceptable for what i have to pay.
Stayed 3 nights in Jul 2017
Hi Martin Thank you for your feedback and we appreciate you sharing your thoughts. That was an awesome idea and we will keep in mind for the future. Best Regards The Management Sky Boutique Hotel Sdn Bhd

8/10 Good

Nomad Teacher, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to all facilities
Overall good hotel with all facilities. Staff is cooperated. Two areas which need improvment are 1: check in should be by 2 as 3 is very late 2: should have proper tour guide services. Despite this, I would definitely recommend it to others.
Stayed 1 night in Jun 2017

6/10 Okay

sky hotel, bt bintang

Disliked: Staff & service
Need uplifting
I've been staying at the Sky Hotel bt bintang for the past 5 years or more. However, during my last 2 stay I found that it isn't what it used to be. There was only 1 staff during peak hours between 12 to 2pm. it's during this period that many are either checking in or out. took more than 30mins before I got a room. The room was a disappointing. No chair and when requested, was told non available. Had to change room because of that. New room, key wasn't working and had to endure another 40mins before they fixed it. There was also only 1 bell hop who had to double up as a maintenance. A very bad experience that's all I can say. If it wasn't for the familiarity of the location etc. I wouldn't stay here again.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room to rest tired feet
Hotel is at a good location at near-corner of the main roads. This hotel is also a 5-10 minute walk to shopping areas (if you don't mind walking). Comfortable bed but no breakfast. Local eateries and restaurants are available but be sure to check opening hours as some do not open until very late morning. Don't pass through the back alleys (shortcut to Berjaya Times Square) as taxi drivers warned us of snatching incidents. There's a sitting area at the lobby to entertain guests. Room is good enough to rest tired feet after whole day activity.
Stayed 2 nights in Jun 2017

6/10 Okay

Sharon, kota kinabalu

Disliked: Staff & service, room comfort
Staff unfriendly
The hotel aircond is not cold, then their is some water drop from the aircond, the floor is wet and slippery.
Stayed 2 nights in May 2017

2/10 Terrible

Liew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Conveniently located in the heart of Bukit Bintang

8/10 Good

Hendy

Liked: Cleanliness
Oke hotel with good location
The stay was so so. We didn't spend much time in the hotel. Hotel is looking a bit aging with some parts on the ceiling had spots. beds was a bit too hard for me.
Thank you for your feedback. Probably before the end of this year, we will come with the renovation. A lot of new things coming soon. Again, thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

8/10 Good

Eddy

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Hong Fa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

6/10 Okay

John Ozzy , Sydney

Disliked: Property conditions & facilities
Nice hotel , bad wifi !
The wifi was very bad don't stay here if you are doing business and need Internet

6/10 Okay

Ravendran

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient with good location
It was overall quite clean with a spacious room.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Overall it was ok. Only problem is the Wifi connection really really slow and annoying!!!

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

peter, bangkok

Liked: Staff & service
Close to the shopping center
Very good location and very convenient to reach any destination you want, highly recommended

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and walking distance to shopping
I had a great time staying while I was on vacation in Kuala lumpur . Short walking distance to shopping areas like Pavillion, Star hill and Times square.

6/10 Okay

Jonte, Indonesia

Disliked: Cleanliness
Budget option in good central location
A budget option in a central location.An overall "OK" experience and the expectations should be set after the price and stars. Some negatives would be somewhat unwelcoming check-in (attending front-desk staff) and issues with room cleanliness, i.e. stained bed sheets, floor and bathroom.

8/10 Good

Ilijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accesible and a good budget accomodation
Accessible for most of the famous shopping malls in Kuala Lumpur. My room was clean and comfy but not sound proof but it's bearable anyway. It has a lot of cabinets and utilities inside. Although it has a great location, you'll find it hard to grab a taxi outside the hotel good thing there's a lot of apps that would help you. I would choose to stay in this hotel when visiting KL again.

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Location location
Rooms are spotless and warrant no bugs but German roaches must be coming from surrounding areas during my stay. Bed is extremely hard and lumpy. My bed at home is extra firm but this one was worst than the floor. Could not sleep the entire time there and had to go for a massage twice to be able to walk.

8/10 Good

Felicia

Liked: Room comfort
Good location
The bathroom smell very bad. But the room is ok, spacious. Bathroom also spacious. Near alor st. And there is small resto beside the hotel, sell dim sum and noddle. No need worry if you need breakfast

10/10 Excellent

Mohd., Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd Time Staying - Still Nice
Stayed for 3 nights with family. Our check-in for 2 rooms took about 5 minutes. Second time booking with the hotel & staff was still as friendly and helpful as the first time. Enquired about hotel's late check-out policy & staff was patient in answering our queries. Recommending this hotel to anyone who wants an accommodation near awesome shopping malls but still want an affordable & enjoyable stay.

8/10 Good

Viking, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Easy excess to everything U want.
A hotel with convenience. Except, wall is too thin and u can be easily disturb eg: banging of doors, furniture moving and kids making noise.

8/10 Good

Elvent, Sabah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic Location
Very near to shopping mall. Lots of delicacy to try...

8/10 Good

Viking, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to walk about, for food and IT shopping
Satisfactory. Enjoyed the nearby food stalls and shopping.

6/10 Okay

Mister, Singapore

Liked: Cleanliness
Disliked: Room comfort
Not Bad
Could hear sounds from next door. Good location and value for money

8/10 Good

Adele.T., Singapore

Liked: Cleanliness, staff & service, room comfort
My second stay
Room & bed was spacious and bigger than expected. (Family room for 3pax had a king bed and maybe a Super single) First night, aircon was leaking; and toilet door cannot be closed properly. We managed to get a change of room for the second & third night. The second room, the shower head was placed vertically, you can't adjust the shower head's angle, so ended up having to hold the shower head to bathe, instead of hands free "shower". Reception staffs were very friendly and very attentive when I made request for change of room & later check out. It's my 2nd stay at this hotel, I'll be back again next year.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Emilia

Disliked: Room comfort
The bed was a bit discomfort since its a bit hard...the reason i went back to stay was k remembered the bed used to be soft n comfortable to sleep on...but since the recent stay ...i might look for other hotels which provide a good night sleep....anyway...good hotel for good cleanliness

10/10 Excellent

Lawrence, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location.
Close to everywhere but not noisy. Food place and transportation is also very convenience